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Old 23.09.2018, 09:08
poul6963 poul6963 is offline
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Join Date: May 2010
Posts: 40
Default Captcha and Ubiqfile

Hi
I have a problem that I don't understand: I'm able to login to my Ubiqfile account on their webpage, but I can't refresh the account from JD. I'm being asked to solve a Captcha and I have been trying to do so 10-20-30 times a day for a week now, but it doesn't work?

The page at the top says Jdownloader (see picture), what's wrong?

Poul
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  #2  
Old 26.09.2018, 07:43
poul6963 poul6963 is offline
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Hi

I'm still not able to refresh my Ubiqfile account and now the same happens to Fila.al, any ideas?

Poul
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  #3  
Old 26.09.2018, 09:17
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Jiaz Jiaz is offline
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Try the incognito/private mode of your browser. Don't forget to allow the extension to work in that mode.
Also please provide a debug log. Enable Settings-Advanced Settings-Log.debugmodeenabled and restart JDownloader. Next time you encounter this problem, please create a log, see https://support.jdownloader.org/Know...d-session-logs and post the shown logID here
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Old 02.10.2018, 15:17
lee_mofokeng lee_mofokeng is offline
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I'm having this same problem.

30.09.18 20.00.03 <--> 30.09.18 21.04.39 jdlog://5410464433151/
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  #5  
Old 02.10.2018, 18:30
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Jiaz Jiaz is offline
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See my previous answer. It's issue number 2 from here, https://board.jdownloader.org/showpo...4&postcount=34
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Old 02.10.2018, 21:30
lee_mofokeng lee_mofokeng is offline
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Quote:
Originally Posted by Jiaz View Post
See my previous answer. It's issue number 2 from here, **External links are only visible to Support Staff**...
ok cool. So I did a bit of digging and found the way to get around this is to change default browser to Mozilla temporarily and now I can log in to ubiq as I solved the captcha in Firefox!
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Old 04.10.2018, 15:30
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Jiaz Jiaz is offline
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Thanks for the feedback. So just by using different browser you could improve the captcha situation for yourself?
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Old 08.10.2018, 02:56
lee_mofokeng lee_mofokeng is offline
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Quote:
Originally Posted by Jiaz View Post
Thanks for the feedback. So just by using different browser you could improve the captcha situation for yourself?
Sorry I've been away for a few days. I've just come back and tried to login to ubiqfile on JD2, now I have this same problem on all browsers. Seems like it's a captcha issue rather than anything else. really likeing annoying because I can't log in to ubiqfile without captcha.

Funny thing is it works perfect when you're in incognito mode, but I can't figure out how to open a new chrome/firefox browser window from JD2 AND get the extension to work properly
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  #9  
Old 08.10.2018, 10:05
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Jiaz Jiaz is offline
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See
https://board.jdownloader.org/showpo...&postcount=150
for chrome incognito
https://board.jdownloader.org/showpo...&postcount=156
for firefox private mode
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