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  #1  
Old 27.01.2020, 22:19
RVD RVD is offline
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Default FILEFACTORY.com premium issues

Hi !
Over the last 2 days, filefactory (premium) has been very slow, and is often disrupted as my account is suddenly not recognised as Premium (I have to do a manual refresh to sort it out). Any idea how it can be improved ?
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  #2  
Old 28.01.2020, 00:59
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pspzockerscene pspzockerscene is offline
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Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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Old 28.01.2020, 10:43
RVD RVD is offline
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Here we are

27.01.20 19.27.08 <--> 27.01.20 10.09.40 jdlog://1291430900751/

thanks
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  #4  
Old 29.01.2020, 13:06
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pspzockerscene pspzockerscene is offline
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I don't see any issues in your log.

Please keep in mind that slow downloadspeeds and dosconnect issues are all in all no JD issues.

Compare it with the browser download and you will probably have the same issues --> You'd need to contact the filefactory support.

You can also post another log which then might contain your issue.

-psp-
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Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #5  
Old 07.02.2020, 01:17
RVD RVD is offline
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Thanks.

Filefactory seems to regard JD as not fully compatible... Anyway it's working now though not as fast as rapidgator or uptobox.
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  #6  
Old 10.02.2020, 13:16
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pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by RVD View Post
Anyway it's working now though not as fast as rapidgator or uptobox.
We have no influence on downloadspeeds as we are not affiliated with the services that our software supports.

If you get bad downloadspeeds for filefactory or have other account issue which happen via browser too you will have to ask their support for a fix.

-psp-
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #7  
Old 10.02.2020, 13:28
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raztoki raztoki is offline
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Without testing download speeds say in browser, or other software its hard to say why..
I mean it could be isp routing issue, could be isp not having enough bw to those end locations (isps buy bw from different upstream providers, said link could be maxed out). There are a lot of unknown here, latter ones are totally out of your control btw.
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