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  #1  
Old 01.10.2021, 18:02
nathan1 nathan1 is offline
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Default if you have two easybytez premium accounts JD shows same download traffic left

I add some minutes ago a second easybytez account but JD don't show 512 gb but 312 gb



LOG
Code:
30.09.21 06.51.05 <--> 01.10.21 08.02.19 jdlog://0168825302851/
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  #2  
Old 01.10.2021, 18:06
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Jiaz Jiaz is offline
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Those numbers come from easybytez website.
No changes from our side. In doubt, we need username/password, please send to support@jdownloader.org
Please check on website for yourself
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Old 01.10.2021, 20:20
nathan1 nathan1 is offline
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@Jiaz

Ok, I send you now my credentials, something is wrong I think because I see something of different



and now is again "the same value" for two different accounts but I don't download so much today !



EDIT: credentials sent

Last edited by nathan1; 01.10.2021 at 20:28.
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Old 01.10.2021, 22:24
nathan1 nathan1 is offline
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Quote:
Originally Posted by Jiaz View Post
Those numbers come from easybytez website.
No changes from our side. In doubt, we need username/password, please send to support@jdownloader.org
Please check on website for yourself
Ticket ID: KNN-271-67711

How can I see the ticket status ? I try but I can't login
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Old 04.10.2021, 12:52
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@nathan1: I'm sorry but I cannot reproduce the issue, working fine here.
Can you please create a debug log? Enable Settings->Advanced Settings->Log.debugmodeenabled
and restart JDownloader, now rightclick refresh those accounts and then create a log, see
https://support.jdownloader.org/Know...d-session-logs
and post shown logID here or send by mail
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Old 04.10.2021, 12:52
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Quote:
Originally Posted by nathan1 View Post
How can I see the ticket status ? I try but I can't login
You can use the "Lost Password" function to set a password and then you can login. Use the same mail as you used to send the mail
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Old 05.10.2021, 15:24
nathan1 nathan1 is offline
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Quote:
Originally Posted by Jiaz View Post
@nathan1: I'm sorry but I cannot reproduce the issue, working fine here.
Can you please create a debug log? Enable Settings->Advanced Settings->Log.debugmodeenabled
and restart JDownloader, now rightclick refresh those accounts and then create a log, see
**External links are only visible to Support Staff**...
and post shown logID here or send by mail

Debug LOG
Code:
05.10.21 05.21.10 <--> 05.10.21 05.18.16 jdlog://5088825302851/
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Old 05.10.2021, 18:15
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I still cannot reproduce. During this test, what values were shown in account overview?

Can you please check the following? rightclick one of those accounts and then refresh and check if it still shows the wrong value? can create new debug log?

What happens when you remove/add the accounts again? still wrong details? please provide a log for this too
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Last edited by Jiaz; 05.10.2021 at 19:22.
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Old 05.10.2021, 20:28
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Jiaz Jiaz is offline
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I just checked again your first log. It contains many easybytez downloads and those are large in size, about 5-7 Gbyte ? Also fast download speed?

Please know that JDownloader shows the remaining download speed and adding two accounts, JDownloader will balance downloads over both accounts.
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Old 05.10.2021, 22:42
nathan1 nathan1 is offline
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Quote:
Originally Posted by Jiaz View Post
I still cannot reproduce. During this test, what values were shown in account overview?

Can you please check the following? rightclick one of those accounts and then refresh and check if it still shows the wrong value? can create new debug log?

What happens when you remove/add the accounts again? still wrong details? please provide a log for this too
Jdownloader LOG from server 1

Code:
05.10.21 12.06.15 <--> 05.10.21 12.29.40 jdlog://1288825302851/

Jdownloader LOG from server 2

Code:
05.10.21 19.24.00 <--> 04.10.21 20.49.27 jdlog://2288825302851/

I make a video to show the problem


Correct value for second account (jack..) is 213 gb and not 490 because I download yesterday about 300 gb
Tomorrow should be resetted to 500 gb

Last edited by Jiaz; 06.10.2021 at 10:33.
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  #11  
Old 06.10.2021, 10:33
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@nathan1: Issue is caused by easybytez. Traffic seems to be accounted on combination of account AND IP. Easybytez reports the following:
Server 1
Quote:
<TR><TD>Traffic available today:</TD><TD><b>505397 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>505397 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>505397 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>505097 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>505097 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>504497 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>503572 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>501092 Mb</b></TD></TR>
Server 2
Quote:
<TR><TD>Traffic available today:</TD><TD><b>218141 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>218141 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>256615 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>256360 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>255595 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>255085 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>254575 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>250769 Mb</b></TD></TR>
<TR><TD>Traffic available today:</TD><TD><b>240800 Mb</b></TD></TR>
for the same account
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Old 07.10.2021, 13:07
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clearly shows easybytes have out of sync dbs, or two seperate dbs never linked.
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  #13  
Old 07.10.2021, 13:20
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pspzockerscene pspzockerscene is offline
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Default

Well kinda fits:
They're also still lacking https support...
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  #14  
Old 07.10.2021, 13:21
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@raztoki: last thing I remember was easybytez accounts don't have any limits, thus they set limit to 512gb daily because JDownloader expects a limit
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