[blackdog]

hi,

for some files am getting "error 404" for files on userscloud ... on browser files can be seen ... can some plz check. is it just me ???

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

Thanx

[Jiaz]

Please provide a logfile, see https://support.jdownloader.org/Know...d-session-logs

[blackdog]

14.11.17 15.39.44 <--> 13.11.17 09.15.08 jdlog://9708914015941/

[Jiaz]

Thanks!

[pspzockerscene]

Hi
It works fine here.
This must have been a temporary server issue ...

GreeZ psp

[blackdog]

@pspzockerscene ... will wait for it ... thanx a lot

[Jiaz]

Please provide new logs. We could not reproduce any issue

[pspzockerscene]

Waiting for new logs ...

GreeZ psp

Since this issue seems to be the same as my own - and from the looks of it, occurred around the same time (and is still ongoing for me), I will make a contribution here.

Attempted on 2 computers
Windows 10 (for both)
1 on VPN (attempted from multiple locations)
1 not on VPN

BitDefender on the vpn computer, Avast on the other

Host: Userscloud.com (free account - no premium currently active)

Files do not download - even when forced download is set. Between 10-20 files in the download queue have the aute-reconnection icon in the Connection tab, Server error 404#1 in the status section. If I skip the files, it repeats the same actions to the next set of files from Userscloud.com. This has been going on for a few months, about as long as far back as original poster.

JDownloader shows all files as still active. If I go to the download location in a browser I get connection not secure error (in Firefox the error code is SSL_ERROR_BAD_CERT_DOMAIN, if I am able to even click past all the ads to the usercdn.com link to download.

This is not the first time I've seen this. It has been a long while, possibly a year ago.


Log from my non VPN computer
26.02.18 22.30.39 <--> 26.02.18 22.38.24 jdlog://6167454433151/

First time trying the log feature - let me known if I need to make additional attempts.

[Jiaz]

Log shows that all downloads end in 404 not found
I've tested some of the links and none of them worked in browser either

[blackdog]

seems problem with userscloud servers ... thanx