Can you please test "**External links are only visible to Support Staff** with their link checker? I can't download it with jD nor with my browser. FSe says it's available. I'm already trying that link for several weeks.

[editestowy]

@remi
Nightly LinkGrabber also says it's online, but after decrypting it and then long waiting (jD or browser) - connection fails. I think the file is on the damaged or offline server.

I'm having issues with fileserve download, I have a premium account but the files start downloading and after a few secs they just give me socket timeout:Read Timed Out,I'm attaching 2 screenshots.
I'm using JDownloader 0.9.581 on Windows XP SP3
My Connection is a 6MB Cable Modem.
Any clue why this might be happening?

Oh I forgot, I'm able to download the links directly through browser
Regards.

[Jiaz]

sounds like kaspersky. do you use kaspersky?
if so http://support.jdownloader.org/index...cleid=17&nav=0
http://jdownloader.org/knowledge/wik...kaspersky-2010

Originally Posted by remi

Can you please test "**External links are only visible to Support Staff** with their link checker? I can't download it with jD nor with my browser. FSe says it's available. I'm already trying that link for several weeks.

Connection problem, ask Fileserve for a refund:thumbup:

[buggsy]

Originally Posted by remi

Can you please test "**External links are only visible to Support Staff** with their link checker? I can't download it with jD nor with my browser. FSe says it's available. I'm already trying that link for several weeks.

Bad luck, ur file seems to be located at the server fs124v2d13.fileserve.com which IP was 209.222.11.243 but can't be "pingged" right now

As I say I retrieved the IP with flagfox extension. i haven't looked at which service it retrieves it's data but for fileserve here's an **External links are only visible to Support Staff**extensive list of subdomains with their correspondings IPs, but as we see at least for fs124v2d13 the IP is not updated.

Cheers

[editestowy]

@buggsy:

Funny: for me this link is decrypted by their API to fs124dm.fileserve.com (209.222.11.203)

Originally Posted by buggsy

Bad luck, ur file seems to be located at the server fs124v2d13.fileserve.com which IP was 209.222.11.243 but can't be "pingged" right now

As I say I retrieved the IP with flagfox extension. i haven't looked at which service it retrieves it's data but for fileserve here's an **External links are only visible to Support Staff**extensive list of subdomains with their correspondings IPs, but as we see at least for fs124v2d13 the IP is not updated.

Cheers

that is another subdomain added to the list
^ 209.222.11.203 it is according to my router

I guess they just lost track of that file and I can give many other examples of lost files that are still reported as "available" after several weeks of trying. I don't know any other file host with such a big problem.

As I said before I think they screwed up their indexes (after a crash or whatever) and now they no longer know where some of their files are.
Knowing where your files are stored should be one of the basics of file hosting, but that doesn't seem to apply to the amateurs at FSe.

If a disk with all those files has crashed and they haven't made backups, they should simply remove the lost files from their indexes.

If it would be a server problem then I can't imagine that none of those guys at FSe hasn't detected it or hasn't received a complaint about it during the last few weeks. I can't imagine they wouldn't check the accessibility of their servers at least once a day. I would check/ping my servers every few minutes.

@mulmul

I would never even think of paying one cent for such a bad service.

When i want to download a file from fileserve..it says sometimes "Your ip is already downloading wait xx:xx" but i dont download actually..
I've tried to download with my browser manually it says "you have to wait 900 seconds until start to download another file"..

[pspzockerscene]

@Anuseth
Well okay then the message that JD shows isn't 100% correct but still you have reached a limit and have to wait or reconnect;)

GreeZ pspzockerscene

@Anuseth

Please, read the last few pages of this thread and you'll probably understand what's happening.

Originally Posted by remi

I guess they just lost track of that file and I can give many other examples of lost files that are still reported as "available" after several weeks of trying. I don't know any other file host with such a big problem.

As I said before I think they screwed up their indexes (after a crash or whatever) and now they no longer know where some of their files are.
Knowing where your files are stored should be one of the basics of file hosting, but that doesn't seem to apply to the amateurs at FSe.

If a disk with all those files has crashed and they haven't made backups, they should simply remove the lost files from their indexes.

If it would be a server problem then I can't imagine that none of those guys at FSe hasn't detected it or hasn't received a complaint about it during the last few weeks. I can't imagine they wouldn't check the accessibility of their servers at least once a day. I would check/ping my servers every few minutes.

@mulmul

I would never even think of paying one cent for such a bad service.

@remi i guess ur right..seems they have some problems..i cant download with my browser either..says the same thing..well i write to them about this situation..waiting a response for now..

is known when fileserves/Jdownloader will resolve this error? In few time, or a lot of time?

[pspzockerscene]

@Jollyk
They have serverproblems so please ask them(fileserve)!

GreeZ pspzockerscene

Ok thank you for the answers!

I just started 2 downloads from fileserve. Both started and already had ~150MB downloaded.
Sudddenly I get errors (Disconnect?) and can't proceed.
Now I open them in my browser and when I click download fastest I also get an error saying firefox can't reach that page.
Seriously what's going on with Fileserve? :s
They need to invest in better servers!

EDIT: There also seem to be problems with JD?
I added fresh links. JD says they're online but when I download they fail.
So I open in browser and see the file is deleted due to non activity.

My log:
http://jdownloader.net:8081/pastebin/32502

Example links:
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

EDIT2: Just read some of the previous posts, looks like FS is in big trouble.
If I keep experiencing a lot of probs with them I'm not sure if I'll renew my premium!

[pspzockerscene]

@Vjeetn
Again:
WE are using their linkchecker to check the links.
See here:
fileserve.com/link-checker.php
Now check your links using the linkchecker.
What do you see? Yep, the linkchecker shows "online".
This bug is now in fileserve for MORE THAN 6 months and they know it but didn't fix it!

GreeZ pspzockerscene
EDIT

JD handles it as good as it can.
When trying to download such links they're marked as offline which is correct.
Fileserve has to fix their linkchecker, we can't do that!

Thx for the reply, see my post EDIT2
It 's a shame such a big file hoster does not resolve this problem.
I think I'll contact them and tell them the same I did here:
If this problem persists I might change to another hoster...

EDIT:
Sent a message under BUG REPORT:

Hello,

it appears that the linkchecker from FS is encountering problems.
Links appear to be online but when you actually want to download them the files are missing/deleted.

Please fix this problem.
I think it's a shame such a big file hosting company encounters these errors.
If the problem persists for the next months I'm not sure if I'll renew my premium account...

There have been numurous reports about this and seems to be going on for the past 6 months!

I sincerely hope this gets fixed soon.

Thank you.

[pspzockerscene]

@Vjeetn
Nice.
If you want you can also post their reply here.
As far as i know their support is friendly but it never helped me which is bad because that's what the support is there for

GreeZ pspzockerscene

i have also a problem with them

when i put a new package in jdwonloader he downloades 1 part, all others it says "Disconnecting?", "Your Ip is already Downloading" or "temporarily unavailable". Damn i'm so frustrated what the hell is going on -.-

[pspzockerscene]

@XenoMorph86
Can you download the file via browser?

GreeZ pspzockerscene

how?

there is no link O_o

Where is no link?

[pspzockerscene]

@XenoMorph86
I mean the link which is in your JD;)

@all
Improved fileserve errorhandling, please post feedback after the next update!

GreeZ pspzockerscene

look, i downloadet a file wich is, 1 MB big, for example form, keepfile.com. then he opens a new package (DLC Container) with the real files in it and 7 parts. some days ago, JD downloaded 1 part and after that the other ones. now it says after one part "Disconnecting?", "Your Ip is already Downloading" or "temporarily unavailable".

so where can i see the links for this 7 parts?

[pspzockerscene]

@XenoMorph86
If the links are in a DLC you can't see them because DLC is there to protect them.
Whatever, if JD doesn't work you should check it via browser because in many cases JD shows correct errormessages and you also can't download via browser

GreeZ pspzockerscene

okey
but why then the one part download and all other get an error. that makes no sense to me -.-

[pspzockerscene]

@XenoMorph86
Okay again:
You download using JD, then you get an error.
Now take some fileserve links that are online (doesn't matter which links) and TRY to download them with your browser.
If you also can't download them in the browser JD shows a correct errormessage.

GreeZ pspzockerscene

Originally Posted by XenoMorph86

okey
but why then the one part download and all other get an error. that makes no sense to me -.-

Do you mean that when one link/part of a download set downloads fine, then all the other parts/links of the same set should download fine as well?

works via browser WTF?

can start dl directly

[pspzockerscene]

Then we need logfiles.

GreeZ pspzockerscene

now it's working

i put one big file in JD without parts and now he is downloading. guess i have to deal with it -.-

thx anyway

Um ... what is "Unknown Landing error"?

[pspzockerscene]

@Blob
This error message is shown when JD gets a fileserve landing error which is not known.
This is for example a fileserve landing error (which is handled correctly by JD):
fileserve.com/landing-error.php?error_code=2702
If you get "unknown landing error" please post a log

GreeZ pspzockerscene

Hello.

I was downloading files off fileserve. Upon the captcha stage, JDownloader would just say "Connecting", then go through many captchas, resulting in the error "Too many wrong captcha attempts!". How do I fix this?

[pspzockerscene]

@Mindfudgerie
Didn't you enter the captchas?

GreeZ pspzockerscene

Originally Posted by XenoMorph86

i put one big file in JD without parts and now he is downloading. guess i have to deal with it -.-

I assume by parts you means download threads?

I recently had a spate of java crashes which was put down to nod32 and a fix for that seemed to generally work ending numerous crashes.

But I did notice on fileserve you do occasionally get "difficult" files (even if others in a set download normally) to download which tend to stop pause restart etc (I suppose the server is in Timbuktu). Trying to download one of those files did sometimes cause a java crash for me. The solution for me and those odd files was to only have one download thread and although those files still stopped and started as usual, they do download now without any further problems.

[pspzockerscene]

I just got an "unknown landing error" so i looked at my log.
I was able to add support for another fileserve error:
fileserve.com/landing-1403.php
It's actually the same as this one:
fileserve.com/landing-2702.php
(Wait for the next update)

GreeZ pspzockerscene

Funny... Fileserve has not contacted me back.
It's only a few days a go I sent them a mail but a big hosting company should be replying relatively fast imo.
They just ignore the linkchecker problem.
I'm not too sure if I'll renew my account in a few months seeing how they deal with clients and their problems. Besides there are plenty other good hosters out there and if you search well you can find almost anything on any hoster
If they do contact me I'll let you know.