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  #1  
Old 15.10.2013, 19:24
rikimaru
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Default Invalid account (novafile)

Hi,

I have some trouble with JD, I set my prenium account from novafile into JD,
when i try to activate it, for a fewseconde JD agree my account but just after that, it's turn to "invalid account"

I try to some issues there but i found nothing

How could I solve this problem ?
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  #2  
Old 15.10.2013, 19:27
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Hello,

Please post your log...
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  #3  
Old 15.10.2013, 19:32
rikimaru
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Edit : oh i saw it into your signature, I will do it now

Excuse me, how can I do that ?

I cannot upload it's too big,
then I put it there :

http://jdownloader.org/pastebin/116149

Last edited by Lram32; 15.10.2013 at 19:58. Reason: pasted the log into pastebin, and merged posts.
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  #4  
Old 15.10.2013, 20:01
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Your log does not contain information of the problem.
Could you please install JD2 (beta), and check if it works well?
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» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
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  #5  
Old 15.10.2013, 20:25
rikimaru
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Alright well I just did it and JD2 says : impossible to add an account, for null reason.
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  #6  
Old 15.10.2013, 20:41
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Ok... seems the login is broken, then it needs to be fixed.
Please send me via PM your login data, so, I can check it, and create the ticket if it will be necessary, in order to fix the problem.
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» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


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  #7  
Old 15.10.2013, 20:55
rikimaru
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so it's mean you can fix it for me, without JD update ?
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  #8  
Old 15.10.2013, 21:02
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When the login is broken, the plugin needs to be updated in order fix the problem. To do it, I create the ticket in SVN, so the developers will be available to fix the issue, when it happens you only need to wait for the update of JD.
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» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


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  #9  
Old 15.10.2013, 21:14
rikimaru
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alright
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  #10  
Old 15.10.2013, 21:15
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Lram32 Lram32 is offline
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Please check your PM. Your login data is working fine here.
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


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  #11  
Old 16.10.2013, 01:29
rikimaru
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I installed an other software called Mipony, and just after did that JD1 started to download with my account prenium.

The reason.... but finaly JD works great
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  #12  
Old 16.10.2013, 02:24
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Lram32 Lram32 is offline
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Hi,

Maybe was a temporary problem with the server, because I only copied your login data, and worked fine.

Greetings,
__________________
» Setup JD2 / Instalador de JD2 «
Spoiler:

Installer for Windows XP/Vista/Seven/Eight
|| JD2 x86 - x64 (Beta) ||

Installer for Mac
|| JD2 (Beta) ||

Installers for Linux
|| JD2 (Beta) x86 || <---> || JD2 (Beta) x64 ||

How to Create a Log
-» Click Here «-


¿Cómo crear un registro?
-» Click Aquí «-


Support Chat / Chat de Soporte
-» Click Here / Click Aquí «-


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  #13  
Old 16.10.2013, 13:48
rikimaru
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Thanks
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