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  #1  
Old 25.01.2019, 21:35
tabasko
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Default k2s keep2share.cc slow download

Hi Guys,

Can get hight speed than 500ko/s
I have a fiber connexion up to 900mbps
Works fine with other file hosting services, but stays slow for k2s file download.

I assume, this can't be issue with JDownloader as I get same speed downloading from Chrome.

Do you have any idea on how I can fix that ?
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  #2  
Old 28.01.2019, 22:15
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pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by tabasko View Post
Hi Guys,

Can get hight speed than 500ko/s
I have a fiber connexion up to 900mbps
Works fine with other file hosting services, but stays slow for k2s file download.

I assume, this can't be issue with JDownloader as I get same speed downloading from Chrome.
Exactly.

Quote:
Originally Posted by tabasko View Post
Do you have any idea on how I can fix that ?
I guess you're downloading without account (= free mode).
You will have to buy a keep2share premium account to get higher speeds and parallel downloads.

-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 28.01.2019, 22:24
tabasko
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Thanks for replying
Wrong dude ! I'm sad because I have a premium account !
Other host services are faster than 20/30mbps per file.
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  #4  
Old 29.01.2019, 00:10
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pspzockerscene pspzockerscene is offline
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Well then I guess it is either a limit of their service or the max you can get from them.

-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #5  
Old 30.01.2019, 18:16
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Jiaz Jiaz is offline
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Is this a home connection or VPN/datacenter IP? Maybe it's throttled on purpose?
Tried to contact K2s Account for help? After all you got a premium account
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  #6  
Old 30.01.2019, 18:47
tabasko
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that's what I start with them.
to help community here their answer just in case this can help :

Quote:
Let's check you speed download and connect
What must be done by the user before starting the tests:

Stop all the downloads, torrents, streaming videos etc...
Make sure that the network does not use any background applications.
Turn off the VPN, if the user is using it.
Turn off the antivirus/firewall.
One more time check the download speed. If the problem remains, then make channel tests.
Which data is needed from the user to help us find the channel problem:

Email
IP - can find out here: **External links are only visible to Support Staff**...
GMT time
Provider speed - can be tested here: **External links are only visible to Support Staff**... Need speed test to Amsterdam (our servers here) **External links are only visible to Support Staff**... and choose at the left side
Make tracert speed test with two of our servers (**External links are only visible to Support Staff**...)
tracert prx-25.keep2share.cc
Start to download the file in the browser and inform us what speed is getting (to finish the download is not required)
**External links are only visible to Support Staff**...
**External links are only visible to Support Staff**...

Screenshots of tests in PDF or JPG, please.
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  #7  
Old 31.01.2019, 10:16
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Any good feedback yet?
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  #8  
Old 31.01.2019, 11:57
tabasko
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To be honest I don't think I will play the game ... just because this will end by explaining to me that their host is not guilty....
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  #9  
Old 31.01.2019, 12:23
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I'm not taking sides but that can be the truth.
Your ISP just provide you a 900Mbit/s connection to the first HOP, from then on, it's wild wild west. That means you will have good speed/connections to servers near to you, but many hosting services are from europe (because of cheap interconnection/traffic..) and you won't get 900Mbit/s accross the globe.

We have same issue with our own servers as very famous german ISP wants to be paid extra for good speed and that's why you will get bad speed from that ISP but using a VPN/other ISP will provide up to 1 gbyte/s.

You can create mtr stats to the k2s servers and check for latency and paket loss in between
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  #10  
Old 31.01.2019, 12:33
tabasko
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They said Amsterdam, and tested speed to amster at 500mbps.
This morning JD is around 6Mib/s (with 1 chunk) so look like the situation is really better.

Are you suggesting that configuring VPN to amsterdam can change the situation ?

(sorry i am french)
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  #11  
Old 31.01.2019, 14:04
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a VPN *might* change the speed but not promised, especially for longer routes/distances.
But 6Mib/s per chunk is good. I would recommend to increase max downloads to 5-10 and leave max connections to 1.
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  #12  
Old 31.01.2019, 14:07
tabasko
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Thanks dude.
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  #13  
Old 31.01.2019, 14:13
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Nothing to thank me for Just tried to help/explain
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