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  #1  
Old 22.01.2021, 09:12
loner0102 loner0102 is offline
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Join Date: Apr 2018
Posts: 12
Default Captcha plugin not clicking checkbox

This has been working fine for me for years, but a few weeks ago, JDownloader stopped being able to click the checkbox in the Captcha once it's opened it in Chrome. The browser plugin seems fine, the captcha opens correctly, I can even see the mouse flicker and a random bit of text on the page gets selected, but not the checkbox. If I click it manually it's all good, the browser closes and JDownloader can download.

Any way to debug this?
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  #2  
Old 22.01.2021, 13:32
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Hi,
please add more information e.g.:
- Which browser are you using
- Which OS are you using
- Which kind of captcha did you get (see types listed in the help article below)

Additionally, please go through this toubleshoooting guide (e.g. try with another browser).

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #3  
Old 22.01.2021, 16:38
Spacerat Spacerat is offline
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Default

Hier auch.
Chrome Version 87.0.4280.141 (Offizieller Build) (64-Bit)
Win 10 pro
reCaptcha v2
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  #4  
Old 22.01.2021, 18:41
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Hi,
das Problem ist nun bekannt und es wird an einer Lösung gearbeitet.
Jetzt ist aber erstmal Wochenende -> Nicht mit einer Lösungen und neuen Antworten bis mitte/ende nächster Woche rechnen!

Grüße, psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #5  
Old 22.01.2021, 22:25
loner0102 loner0102 is offline
Junior Loader
 
Join Date: Apr 2018
Posts: 12
Default

My specs are:
Chrome 87.0.4280.141 (Official Build) (64-bit)
Windows 10 Pro v20H2
reCaptcha v2

From translating the above I assume this is a known issue then?
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  #6  
Old 25.01.2021, 15:55
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
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Yap it is known now and it is being worked on ...
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #7  
Old 09.02.2021, 00:26
Spacerat Spacerat is offline
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Schon 2 Wochenenden rum. Wollte nur mal nachhaken. Chrome hatte mittlerweile ein Update,Fehler ist noch da.
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  #8  
Old 09.02.2021, 14:36
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
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Leider konnten nur sehr wenige User den Fehler zuverlässig nachstellen.
(Bei mir funktioniert es z.B. in 100% der Fälle zuverlässig.)

Bitte melde dich nochmals per support@jdownloader.org bei uns (verlinke auch diesen Thread).

Grüße, psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #9  
Old 15.02.2021, 10:06
loner0102 loner0102 is offline
Junior Loader
 
Join Date: Apr 2018
Posts: 12
Default

Still doesn't work for me. Is there any debugging I can provide?

Does the plugin take into account UI scaling? I'm on a high res display so have Windows UI scaling set to 150%

Last edited by loner0102; 15.02.2021 at 10:09.
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  #10  
Old 15.02.2021, 15:18
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 57,166
Default

Please contact us again via support@jdownloader.org.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #11  
Old 17.02.2021, 01:16
dabrown dabrown is offline
Black Hole
 
Join Date: Jun 2015
Location: North America
Posts: 271
Default

Perhaps related (but on Firefox):

I have my system setup so that it opens the tab in the background (doesn't change focus to the browser). IF I focus the browser (on the captcha tab) before it finished loading, it WILL auto-check the checkbox. If I let it load completely in the background before I focus the tab, it never auto-checks the checkbox.

I cannot change the setting to force focus, because that causes the tab to fail to load properly on ul.to (uploaded) due to a timing issue (it throws a "cannot connect to recaptcha" error, which doesn't happen if it loads in the background), plus one thing I absolutely despise is having the focus ripped away from whatever I'm doing.
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  #12  
Old 17.02.2021, 14:18
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 57,166
Default

@dabrown
Please also contact us via E-Mail!

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #13  
Old 19.02.2021, 16:04
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 57,166
Default

To everyone who has reported this issue:
Are you using Windows and did you set the scale factor to a value over 100%?
I'm talking about Windows Settings -> Display -> Scale and layout

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #14  
Old 19.02.2021, 21:29
dabrown dabrown is offline
Black Hole
 
Join Date: Jun 2015
Location: North America
Posts: 271
Default

Quote:
Originally Posted by pspzockerscene View Post
To everyone who has reported this issue:
Are you using Windows and did you set the scale factor to a value over 100%?
I'm talking about Windows Settings -> Display -> Scale and layout

-psp-
No.
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  #15  
Old 22.02.2021, 14:40
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 57,166
Default

In case you haven't already contacted us again via E-Mail, please do this and ask for a Teamviewer session.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
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