[BachTyBao]

Hello,

At the moment, when I get a list of AvaxHome links, e.g. like this:
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

JD2 can't not get the forwarding link to icerbox, instead, it goes to this page:
**External links are only visible to Support Staff****External links are only visible to Support Staff**

Could you please write a plugin to pass this kind of captcha and get the direct icerbox.link?

Thanks so much.

[pspzockerscene]

Hi,
what can you see on the "/#rc2jdt" website?
JD is supposed to be able to handle this.
Please read this help article and go through the rtroubleshooting process.

Please add a detailed problem description and post a log if you can't get it to work!

-psp-

[bobby77]

This relates to this post .

Soon after the fix and JD plugin, registered users seem to be unable to log in to their Account, and new accounts aren't possible. Hence the JD plugin doesn't work and the decrypter likewise is unusable. Been that way for two weeks more-or-less...

[pspzockerscene]

Originally Posted by bobby77

Soon after the fix and JD plugin, registered users seem to be unable to log in to their Account, and new accounts aren't possible.

We haven't gotten any reports about this until now.
Please post a DEBUG-log that shows the login failing:
https://support.jdownloader.org/Know...d-session-logs
(Make sure to enable debug mode before creating the log!)

Originally Posted by bobby77

Hence the JD plugin doesn't work and the decrypter likewise is unusable.

That's not true.
The crawler is working fine here (with captchas), tested some hours ago.
An avxhme account is NOT required to use our avxhm crawler!
All an account will do is it will usually remove the captchas completely.
Plewase keep in mind that this may change any time since avxhm could simply limit certain user and demand captchas even when they're logged in!

Originally Posted by bobby77

Been that way for two weeks more-or-less...

We haven't gotten any reports hence no fix.
Last time I had avxhm of another JD user for testing some time the last week, it worked just fine.
Please read the above and post a log.
In some cases, we need login credentials to work on account related issues but sometimes, a log is enough to fix those.

I'm off for now and back again tomorrow.

-psp-

[bobby77]

Hi,

Didn't feel like reporting it since I'm seeing the error as attributable to Avax (my account is locked and I can't seem to reset it, or indeed create a new account). I'll try and send my log as soon as I find how to enable debug mode.

Many thanks!

[BachTyBao]

06.02.21 01.05.38 <--> 06.02.21 01.08.29 jdlog://0340725302851/

[BachTyBao]

06.02.21 01.13.27 <--> 06.02.21 01.14.23 jdlog://2340725302851/

[dreaded]

Originally Posted by bobby77

Hi,

Didn't feel like reporting it since I'm seeing the error as attributable to Avax (my account is locked and I can't seem to reset it, or indeed create a new account). I'll try and send my log as soon as I find how to enable debug mode.

Many thanks!

I'm dealing with the EXACT same issue, and Avaxhome support won't respond to me at all.

The popups are incessant and extremely annoying. It's exhausting!

[dreaded]

06.02.21 07.26.13 <--> 06.02.21 07.33.03 jdlog://4350725302851/

[bobby77]

06.02.21 15.21.24 <--> 06.02.21 15.41.42 jdlog://9450725302851/

[Nusser]

Hi, I have added avaxhome as an account in jdownloader. That worked, and I did not have any captcha popping up. Now my account is blocked. It says to contact technical support from avxhome. I cant find a way to contact them. Can anybody help?

[dreaded]

AH are blocking us the minute any of us do what you just did. They're a bunch of assholes and they don't respond to emails.

See earlier in the thread above on how to debug and capture a log to send to the JD devs. The guys here are awesome, and they will figure out how to fix it.

[Nusser]

Do you have an Email adress for their support?

[pspzockerscene]

@Nusser and bobby77

Originally Posted by bobby77

Didn't feel like reporting it since I'm seeing the error as attributable to Avax (my account is locked and I can't seem to reset it, or indeed create a new account).

Seems like they're trying to block bots / automated requests...

Originally Posted by bobby77

I'll try and send my log as soon as I find how to enable debug mode.

What is supposed to be in your log?
Your log looks just fine - you're adding avxhm URLs and need to solve browser-captchas!
It seems like some of youstill don't understand that these captchas are even present via browser (if you use the avxhm website without an account) even if you cannot see them!
I've explained that HERE.

If you want me to check the account handling, you will have to send us your avxhm login credentials to support@jdownloader.org.
Please keep in mind that if avxhm wants to detect JD, they will find a way and they will be able to block your account again and again!

@BachTyBao
Same for you - your log looks just fine!

@Nusser
A user has posted their support E-Mail HERE.

-psp-

[bobby77]

@pspzockerscene

My Avax account credentials aren't being accepted on JD2. Links do prompt the solving of browser captchas but if I were to go manually through each and every link, it would defeat the purpose of using JD2 in the first place. So in the end it's either find an alternative to JD2 or to stop looking at Avax for a resource portal...

... and btw sincere thank you and the team for your follow-up and support! I appreciate this matter isn't your doing

[pspzockerscene]

Originally Posted by bobby77

@pspzockerscene

My Avax account credentials aren't being accepted on JD2.

That would be another/new issue which no one has reported yet.
Please send your avxhm login credentials to us via mail: support@jdownloader.org.
I'd have created an avxhm test account myself but last time I checked, the registration of new avxhm accounts was disabled on their website...

Originally Posted by bobby77

Links do prompt the solving of browser captchas but if I were to go manually through each and every link, it would defeat the purpose of using JD2 in the first place. So in the end it's either find an alternative to JD2 or to stop looking at Avax for a resource portal...

Your will not find any other application that handles those captchas 100% automatically and or even does that without the need of a real browser (and no, this isn't an advertising statement!).
We are already doing our best.
If you want to get rid of them without the need of an avxhm account, get yourself a captcha solver service like 9kw.eu and add it to JD.
By the way - those captchas are actually working 100% automated out of the box here which means browser windows will open, auto-click will do its job and browser window will close automatically.
Which browser are you using?
Did you disable the "auto click" setting or did it never work for you anyways?

Originally Posted by bobby77

... and btw sincere thank you and the team for your follow-up and support! I appreciate this matter isn't your doing

Thanks!
Please keep in mind that it was avxhme's admins decision to change their website in this way.
It may affect the usability of avxhm + JD but it really isn't our fault!

-psp-
EDIT

I'm off for today and back tomorrow ...

[Nusser]

What a superb support her eat jdownloader!

Keep up the good work! I will donate right away - THX

[pspzockerscene]

Thanks for your feedback!

Please keep this in mind:

Originally Posted by pspzockerscene

Please keep in mind that if avxhm wants to detect JD, they will find a way and they will be able to block your account again and again!

We can't promise to fix this issue (permanently) and or in the near time - this depends on what avxhm does next.

-psp-

[Nusser]

That is ok.

I have found a workaround for me! I open a new tab in Firefox for the icerbox link, after a while avxhome disapperars and the icerbox link open. The I copy this link and it is loaded with jdownloader without a captcha.

[pspzockerscene]

Originally Posted by Nusser

The I copy this link and it is loaded with jdownloader without a captcha.

Again:
The captcha is there but you can't see it.

With our auto-click, JD should also be able to handle this automatically and close the browser window afterwards.
If it doesn't work, please post a detailed report here.

-psp-