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  #1  
Old 05.10.2019, 21:57
menglor menglor is offline
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Default [XFS] NovaFile.com Problem - does not recognize Premium

So I dont know where the problem is, obviously there is something wrong

I use Uploaded.net and all works fine.

I added Novafile.com as you can see in the attached picture, it was added successfully

in the second block, You can see that its identified the account and is successfull, however, it says its a "free account" and has no time l eft.

I logged into my account, and screen shoted the profile , which shows its a premium, till Feb 2020 and has 11145MB available to download.

not sure what else to try?
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  #2  
Old 07.10.2019, 06:49
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tony2long tony2long is offline
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Please upload the log (of account check) with debug mode enabled in advanced settings.
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  #3  
Old 08.10.2019, 03:31
menglor menglor is offline
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I cant promise I did it right, but here is my attempt.

07.10.19 20.29.38 <--> 05.10.19 22.07.58 jdlog://2550130900751/
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  #4  
Old 08.10.2019, 03:33
menglor menglor is offline
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I also removed, and recreated the account, and uploaded that log as well.


I think
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  #5  
Old 08.10.2019, 06:30
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The log shows: {"error":"Invalid login"}
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  #6  
Old 08.10.2019, 13:30
menglor menglor is offline
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I can send you the login info if you PM me your email
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  #7  
Old 08.10.2019, 14:59
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You can PM me your login info, it's save.
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  #8  
Old 08.10.2019, 18:33
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please send logins to support@jdownloader.org
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  #9  
Old 08.10.2019, 19:09
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@menglor: another user could solve the issue by changing password and then use new password, please try
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  #10  
Old 08.10.2019, 19:23
menglor menglor is offline
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Sadly, I am not allowed
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  #11  
Old 08.10.2019, 19:25
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tony2long tony2long is offline
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@Jiaz, I got his/her login info via PM and login is OK, premium.
I asked him/her to try again.
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  #12  
Old 08.10.2019, 22:03
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pspzockerscene pspzockerscene is online now
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Fixed!

We had a bug in our code which basically accepted all accounts no matter whether your logindata was correct or not.

According to your log, you tried to enter email+email instead of username+password.

I've fixed this for the next update and invalid accounts will get displayed as invalid correctly again.

Please keep in mind that you can use this plugin even without receiving this update: Simply make sure that your username + password is correct.
When entered correctly, your account will get displayed as "Free" or "Premium" account and remaining traffic should get displayed.

Sorry for the trouble

-psp-
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A users' JD crashes and the first thing to ask is:
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Do you have Nero installed?
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  #13  
Old 08.10.2019, 22:43
menglor menglor is offline
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I cant remember Why I did it, but initially, when I tried to add the account, it said I needed an email.

oddly, its not doing this anymore, and when I just use the User name, it works just fine.

thanks PeepS!

great product!!
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  #14  
Old 09.10.2019, 00:24
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pspzockerscene pspzockerscene is online now
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Thanks for your feedback.

Indeed some plugins will only allow emails as username (if that is required by the service) but in this case it should not happen.

Much fun with JDownloader and don't hesitate to contact us again if there are issues again

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #15  
Old 16.01.2020, 10:59
masneg masneg is offline
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Hi,
novafile plugin "without api" gives the error "free account"when account is premium.
and with api gives the error Unknown API error that is the same problem for filejoker.
Please check the plugin for the option without api. it should not show as free account.
16.01.20 14.09.36 <--> 16.01.20 14.12.28 jdlog://3948330900751/
I think i should create a new thread because this thread is solved.

Last edited by masneg; 16.01.2020 at 15:13.
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  #16  
Old 16.01.2020, 15:15
masneg masneg is offline
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Default novafile plugin is broken. it shows free account when is premium

Hi,
novafile plugin "without api" gives the error "free account"when account is premium.
and with api gives the error Unknown API error.
Please check the plugin for the option without api. it should not show as free account.
16.01.20 14.09.36 <--> 16.01.20 14.12.28 jdlog://3948330900751/
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  #17  
Old 16.01.2020, 19:09
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Merged novafile threads.

@masneg
I'am unable to reproduce your issue bug your log shows a clear errormessage:
Code:
{"error":"API downloads disabled for you"}
This is strange!

Can you download fine via browser?

Try this:
Settings --> Plugin Settings --> novafile.com --> DISABLE "Use API" --> Refresh your account in the account manager and try again

Does this help?

Anways:
Please send me your logindata via PN so I can check/fix this issue ...

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #18  
Old 16.01.2020, 20:16
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pspzockerscene pspzockerscene is online now
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I've updated the plugin to cope with the new situation.
Novafile has effectively disabled API downloads for premium users.
I don't think that this was their intention but it is how it is.

I have added a long delay between download-starts in an attempt to prevent captchas but still you will have to enter captchas even as a premium user - same via website.
If you are not fine with that, please contact their support as they are the only ones who can change this.

Please also note that updates are not released automatically at this moment which means that you might have to wait a little bit longer until you get this update.

Please read our Update FAQ | Bitte lies unser Update FAQ

-psp-
__________________
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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