#1
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if you have two easybytez premium accounts JD shows same download traffic left
I add some minutes ago a second easybytez account but JD don't show 512 gb but 312 gb
LOG Code:
30.09.21 06.51.05 <--> 01.10.21 08.02.19 jdlog://0168825302851/ |
#2
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Those numbers come from easybytez website.
No changes from our side. In doubt, we need username/password, please send to support@jdownloader.org Please check on website for yourself
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JD-Dev & Server-Admin |
#3
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@Jiaz
Ok, I send you now my credentials, something is wrong I think because I see something of different and now is again "the same value" for two different accounts but I don't download so much today ! EDIT: credentials sent Last edited by nathan1; 01.10.2021 at 19:28. |
#4
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Quote:
How can I see the ticket status ? I try but I can't login |
#5
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@nathan1: I'm sorry but I cannot reproduce the issue, working fine here.
Can you please create a debug log? Enable Settings->Advanced Settings->Log.debugmodeenabled and restart JDownloader, now rightclick refresh those accounts and then create a log, see https://support.jdownloader.org/Know...d-session-logs and post shown logID here or send by mail
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JD-Dev & Server-Admin |
#6
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You can use the "Lost Password" function to set a password and then you can login. Use the same mail as you used to send the mail
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JD-Dev & Server-Admin |
#7
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Quote:
Debug LOG Code:
05.10.21 05.21.10 <--> 05.10.21 05.18.16 jdlog://5088825302851/ |
#8
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I still cannot reproduce. During this test, what values were shown in account overview?
Can you please check the following? rightclick one of those accounts and then refresh and check if it still shows the wrong value? can create new debug log? What happens when you remove/add the accounts again? still wrong details? please provide a log for this too
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JD-Dev & Server-Admin Last edited by Jiaz; 05.10.2021 at 18:22. |
#9
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I just checked again your first log. It contains many easybytez downloads and those are large in size, about 5-7 Gbyte ? Also fast download speed?
Please know that JDownloader shows the remaining download speed and adding two accounts, JDownloader will balance downloads over both accounts.
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JD-Dev & Server-Admin |
#10
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Quote:
Code:
05.10.21 12.06.15 <--> 05.10.21 12.29.40 jdlog://1288825302851/ Jdownloader LOG from server 2 Code:
05.10.21 19.24.00 <--> 04.10.21 20.49.27 jdlog://2288825302851/ I make a video to show the problem Correct value for second account (jack..) is 213 gb and not 490 because I download yesterday about 300 gb Tomorrow should be resetted to 500 gb Last edited by Jiaz; 06.10.2021 at 09:33. |
#11
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@nathan1: Issue is caused by easybytez. Traffic seems to be accounted on combination of account AND IP. Easybytez reports the following:
Server 1 Quote:
Quote:
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JD-Dev & Server-Admin |
#12
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clearly shows easybytes have out of sync dbs, or two seperate dbs never linked.
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raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :] |
#13
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Well kinda fits:
They're also still lacking https support...
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#14
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@raztoki: last thing I remember was easybytez accounts don't have any limits, thus they set limit to 512gb daily because JDownloader expects a limit
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JD-Dev & Server-Admin |
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