[reddevil]

Hi JD Team,

Unable to download some Google drive public links with JD reporting 'Insufficient permissions: Private file'. Downloads fine via browser. Please look into it.

Log: 03.12.22 17.41.14 <--> 03.12.22 18.21.57 jdlog://3651311370661/

Links: **External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

Thanks and Regards,
Doc MaKS aKa reddevil

[Jiaz]

@reddevil:
I can't download your files because they have reached public sharing limit or just fail(nothing happens in browser)

Please see https://support.jdownloader.org/Know...roubleshooting

I will also wait for pspzockerscene to check upon this. He's more familiar with the plugin/google drive support

[reddevil]

@Jiaz:
Did you try downloading after being logged in with any google account?

[Jiaz]

Originally Posted by reddevil

@Jiaz:
Did you try downloading after being logged in with any google account?

No. Have you added your google account to JDownloader?

[reddevil]

Originally Posted by Jiaz

No. Have you added your google account to JDownloader?

Yes, i have added account details via drive.google.com with the cookie login method and it seems fine.

With google account logged in, am able to download the above links via browser.

[Jiaz]

Originally Posted by Jiaz

I will also wait for pspzockerscene to check upon this. He's more familiar with the plugin/google drive support

I will leave this plugin to pspzockerscene. He can help you much better than I could as I don't have any idea how the plugin works and what is supported and what not.

[pspzockerscene]

I've recently tried to add a better detection of situation "User tries to download private file and is lacking permissions to do so".

It looks like this handling is sometimes executed instead of the "Quota reached" handling.
While I have some ideas I was unable to find the exact point of failure with the provided log.

Please provide the following information:

• More fresh links which fail in JD with error "Insufficient permissions"
• A fresh logID

[reddevil]

New links as requested:
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**


Log: 09.12.22 01.25.11 <--> 09.12.22 01.29.29 jdlog://9761311370661/

Error got triggered while downloading the above first 3 links in parallel (hopefully log caught it). Sometimes single links starts downloading but if another or more are started in parallel then the insufficient error pops up and stops. Tried more than 6 links in parallel via browser under same google account and works fine.

[Jiaz]

@reddevil : I'm unable to reproduce the issue either. Can you please set max downloads to 1 and create a fresh log (restart JDownloader) so the log contains downloads in easier to read order

[reddevil]

Fresh debug log with max downloads set to 1: 11.12.22 19.23.11 <--> 11.12.22 19.27.02 jdlog://4371311370661/

All the above times log (debug is ON) was created after a fresh start of JD.

[beechcott]

@pspzockerscene I am also experiencing the same problem with some Google Drive links.

I've created a log:

11.12.22 23.18.42 <--> 11.12.22 23.30.26 jdlog://6471311370661/

Here are the three links that failed in that particular logged session:

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

These are not the only Google links that I have experienced the error with.

[Jiaz]

@reddevil:
@beechcott:
Thanks for the logs. Due to unknown reason google redirects the final downloads again to the login page.
What browser did you use to export your cookies? did you visit google.com and then export the cookies? tried with fresh pair of cookies?

[beechcott]

Originally Posted by Jiaz

What browser did you use to export your cookies?

Vivaldi.

did you visit google.com and then export the cookies?

Yes.

tried with fresh pair of cookies?

Yes.

[Jiaz]

@beechcott:
Thanks for the feedback. Have you ever tried with firefox/chrome to export cookies?

[beechcott]

Originally Posted by Jiaz

@beechcott:
Thanks for the feedback. Have you ever tried with firefox/chrome to export cookies?

I hadn't before, but I did now after reading your post (using Firefox). It made no difference.

[pspzockerscene]

I'm sorry but we weren't able to locate the problem yet.
It looks like for some reason, all of the suddon on download-attempt it looks like you're not logged in anymore though your session cookies are clearly still valid.
Also we haven't been able to reproduce this issue so far...

[Jiaz]

@beechcott:
@reddevil:
does this happen for all files or just random/some ones? anything special about setup? eg vpn/proxy in browser or JDownloader?

[beechcott]

Originally Posted by Jiaz

@beechcott:
@reddevil:
does this happen for all files or just random/some ones? anything special about setup? eg vpn/proxy in browser or JDownloader?

I'm sorry that it took me so long to respond. I didn't see your newest posts until now.

I'm not using a VPN or proxy.

The error doesn't happen when I try it with small files of about 1 GB or so (at least those that I've tried), but it happens when I try to download large ones (10+ GB). One time, a particular large file started to download once (after previously failing and giving the error message many times), but the download failed shortly in and trying to resume and to restart it both gave the error message again.

[beechcott]

I was experiencing the problem described in this other thread for a long time:

https://board.jdownloader.org/showthread.php?p=515229

As far as I know, it was never fully fixed. But in any case, it seems to have gone away for me, but to have been replaced by a new problem. Whenever I try to download large video files from Google Drive, JDownloader seems at first to be properly downloading the file, but winds up downloading a smaller, low-bitrate version instead.

For example, I tried downloading this 10 GB mkv file:

**External links are only visible to Support Staff****External links are only visible to Support Staff**

But it downloaded as a lower-bitrate 5.53 GB file instead. The file plays all the way through, but is of much lower picture quality than the file that should have downloaded.

I also tried downloading this 23.79 GB, 1080p m2ts file:

**External links are only visible to Support Staff****External links are only visible to Support Staff**

But the downloaded file was a mere 1.49 GB. One again, it played all the way through, but is a low-bitrate 720p file.

I tried uploading a log, but got this error:

jd.http.Browser$BrowserException: Caller: org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:37)
org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:23)
jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.onNewPackage(LogAction.java:79)
org.appwork.utils.logging2.sendlogs.AbstractLogAction.createPackage(AbstractLogAction.java:237)
jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.createPackage(LogAction.java:63)
org.appwork.utils.logging2.sendlogs.AbstractLogAction$2.run(AbstractLogAction.java:161)
org.appwork.utils.swing.dialog.ProgressDialog$4.run(ProgressDialog.java:235)
BrowserID:203|BrowserParentID:-1|RequestID:1|URL:https://update3.jdownloader.org/jdserv/UploadInterface/upload
----------------Request Information-------------
URL: https://update3.jdownloader.org/jdserv/UploadInterface/upload
ConnectIP: update3.jdownloader.org/138.201.123.139:443
Connection-Timeout: 10000ms
Read-Timeout: 60000ms
----------------Request-------------------------
-------------Not Connected Yet!-----------------

---------------------1676926015257274165035991220431635572968800
Content-Disposition: form-data; name="0"; filename="Data"
Content-Type: application/octet-stream
Content-Length: 77508993

[.....77508993 FileByte DATA....]
---------------------1676926015257274165035991220431635572968800
Content-Disposition: form-data; name="1"

%22%22
---------------------1676926015257274165035991220431635572968800
Content-Disposition: form-data; name="2"

null
---------------------1676926015257274165035991220431635572968800--

----------------Response Information------------
-------------Not Connected Yet!------------------


	at jd.http.Browser.openRequestConnection(Browser.java:1961)
	at jd.http.Browser.openRequestConnection(Browser.java:1770)
	at org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:37)
	at org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:23)
	at jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.onNewPackage(LogAction.java:79)
	at org.appwork.utils.logging2.sendlogs.AbstractLogAction.createPackage(AbstractLogAction.java:237)
	at jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.createPackage(LogAction.java:63)
	at org.appwork.utils.logging2.sendlogs.AbstractLogAction$2.run(AbstractLogAction.java:161)
	at org.appwork.utils.swing.dialog.ProgressDialog$4.run(ProgressDialog.java:235)
Caused by: java.net.SocketException: Connection reset by peer: socket write error
	at java.net.SocketOutputStream.socketWrite0(Native Method)
	at java.net.SocketOutputStream.socketWrite(Unknown Source)
	at java.net.SocketOutputStream.write(Unknown Source)
	at sun.security.ssl.OutputRecord.writeBuffer(Unknown Source)
	at sun.security.ssl.OutputRecord.write(Unknown Source)
	at sun.security.ssl.SSLSocketImpl.writeRecordInternal(Unknown Source)
	at sun.security.ssl.SSLSocketImpl.writeRecord(Unknown Source)
	at sun.security.ssl.AppOutputStream.write(Unknown Source)
	at org.appwork.utils.net.CountingOutputStream.write(CountingOutputStream.java:85)
	at org.appwork.utils.net.CountingOutputStream.write(CountingOutputStream.java:85)
	at jd.http.requests.PostFormDataRequest.write(PostFormDataRequest.java:204)
	at jd.http.requests.PostFormDataRequest.postContent(PostFormDataRequest.java:118)
	at jd.http.requests.PostFormDataRequest.postRequest(PostFormDataRequest.java:142)
	at jd.http.Request.connect(Request.java:354)
	at jd.http.Request.connect(Request.java:342)
	at jd.http.Browser.openRequestConnection(Browser.java:1914)
	... 8 more

[pspzockerscene]

Small update on this problem:

We haven't fixed it yet but we've identified it as a login problem where the google login is only working "half way" so this will trigger that distracting errormessage in the end.

Workaround: Delete(!)- and re-add the google drive account(s) you were using to download.

Do not expect a bugfix for this in the near future!