[handaehan]

Hello,

I have recently installed this modem / router that I am paying in the phone bill for the FTTH fiber of the WindTre operator:

Model Name: DX5401-B0
Manufacturer: ZYXEL Communications Corporation
Firmware version: V5.17 (ABXA.0) b3_20210104

1) I tried the reconnect wizard, but it didn't find any working scripts;
2) I tried to search for information on the forum, but I could not find anything;
3) I tried to create a new script, even in RAW mode, but it doesn't work.

I can reconnect easily from UI in the browser. My IP changes.
Every time I try to record a reconnection script it says it was successful, but the script does not work.

1) I sent to the support team member Jiaz the recorded reconnection script and I was told that the issue is caused by UserLogin as it seems to use encryption and random keys for login;

2) as suggested I enabled the UPNP in the router, I switched to UPNP reconnect plugin in Jdownloader and there I tried auto setup, but i get the error message "no method to use reconnection for UPNP reconnection. Try using Live Header reconnect!";

3)I tried upnp auto setup again, create log and send the logID to support team member Jiaz and I was told that looks like something is failing as router answers with error, maybe some upnp error in JDownloader.

4) I asked for assistance for further tests (upnp reconnect tools, smart power outlets, remote assistance via teamviewer session), but I have not received any more answers.

Now, I am paying dearly for this damn router in my bill and I wouldn't want to be forced to buy another one, so I kindly ask for help in solving this automatic reconnection problem in Jdownloader.

I thank you in advance for your understanding and kindness and I greet you waiting for your kind reply.

Luca