well today i was asked to update and started the update and it gave me a error says 4 error accured do i still want to update i clicked ok and now JD dose not work anymore, it dose not even open.

I redownloded JD and the same thing happened

[Jiaz]

close jd
delete jd/plugins and plugins folder
start jdupdate.jar

dose not do anything

[Jiaz]

download from homepage and extract over current one
move jd to c:\jdownloader

if it still does not work, install teamviewer.com and visit supportchat, then i will help you live

i did redownload it and applied the update again and the same thing happened. it not getting 4 items during the updates which is breakinng it.

I may just wait util yoiu guys upload the new JD to hotfile etc.

[Jiaz]

what 4 files we are talking about?
did you move jd to c:\jdownloader
do you have kaspersky? i ask because not properly setup firewall/virusscanner can cause update trouble
please be sure you added java.exe and javaw.exe to the exclude list of your firewall

i do have kaspersky but it been working fine since like 0.5 so i don't think it's kaspersky fault as this is the first update problem i have encountered.

i have jd on the desktop

[Jiaz]

kaspersky i knew it, you are the fifth today with kaspersky and update problem, after adding java.exe and javaw.exe to the exclude list and enable every exclusion it worked fine for everyone

we always recommend this for kaspersky users, becuase on kaspersky its pure luck if it runs without any setup. having problems after an update is normal when not properly setup kaspersky. do it and it will work fine again.

well i updated on another pc that also has kaspersky and it updated fine. Copied the file over and all was fine.

Thanks

next time it happens i will know what the problem is.