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  #1  
Old 28.03.2020, 10:59
smurfx smurfx is offline
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Default My JDownloader Unknown JDownloader ID

I use JDownloader on my raspberry PI from about 3 years without problems, using the headless installation.

From about 2 weeks I can't connect to hat via myjdownloader: after some seconds the site returns me the error "Unknown JDownloader ID" and it returns to the dashboard.

I deleted the whole folder and made the setup from scratch, everything worked for about 2-3 day and then I got again the error.

I connect to JDownloader via web page or Android App, on Android I can connect but it can't get the settings (like speed download, default folder...).

I also created a new account on my.jdownloader.org and setted on my installation but again it doesn't work.

Ping to api.jdownloader.org works from my raspberry.

Can you help me please? What log file do I have to check to understand my problem?

Thanks!
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  #2  
Old 28.03.2020, 11:47
smurfx smurfx is offline
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As integration of post: when I start manually with command "java -jar JDownloader.jar &" the console log stops at
THREAD: 36
36|Log.L.log 28/03/20 11.44.08 - INFO [ org.jdownloader.extensions.LazyExtension(getClassLoader) ] -> Use /home/pi/jdownloader/extensions/JDShutdown.jar classloader
36|Log.L.log 28/03/20 11.44.08 - INFO [ org.appwork.storage.JsonKeyValueStorage(<init>) ] -> Prefer (merged) JSon Storage from File: /home/pi/jdownloader/cfg/org.jdownloader.extensions.shutdown.ShutdownExtension.json
36|Log.L.log 28/03/20 11.44.08 - FINER [ org.appwork.loggingv3.LogV3(finer) ] -> Load Translation file:/home/pi/jdownloader/translations/org/jdownloader/extensions/shutdown/translate/ShutdownTranslation.it.lng
36|Log.L.log 28/03/20 11.44.08 - FINER [ org.appwork.loggingv3.LogV3(finer) ] -> Load Translation file:/home/pi/jdownloader/translations/org/jdownloader/extensions/shutdown/translate/ShutdownTranslation.en.lng
Start Update
Update Message: Controllo aggiornamenti
Update Progress: 3%
Update Progress: -1%
Update Message: Contatto il server...
Update Message: Controllo aggiornamenti
Update Progress: 0%
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  #3  
Old 28.03.2020, 12:35
smurfx smurfx is offline
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EDIT: Now it works, don't ask me why... I didn't do anything, just restarted more and more times my raspberry.
Or better: sometime it connects, sometimes not... to be precise: it worked only once and I still can't understand why

Last edited by smurfx; 28.03.2020 at 13:25.
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  #4  
Old 30.03.2020, 13:17
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pspzockerscene pspzockerscene is offline
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Hi,

we haven't changed anything.

Please add some full logs if you still have your issue.

-psp-
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How to create a log || Wie man einen Log erstellt
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #5  
Old 30.03.2020, 20:37
smurfx smurfx is offline
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Ok, what kind of logs do you need? Can you please guide me?
Using a headless installation I can't generate a log archive as you describe in your signature but I can grab the log files.
Thanks!

Last edited by smurfx; 31.03.2020 at 12:17.
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  #6  
Old 31.03.2020, 13:58
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pspzockerscene pspzockerscene is offline
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Please post your log-ID here | bitte poste deine Log-ID hier.

If you are unable to upload logs to our servers, you can also find them in: [JD install-dir]/logs

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
How to create a log || Wie man einen Log erstellt
Captcha FAQ EN || Captcha FAQ DE || Erste Schritte & Tutorials
JDownloader 2 Setup Download
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #7  
Old 31.03.2020, 14:15
smurfx smurfx is offline
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Here is a full log backup of my logs directory, if you need more informations please tell me.

Thanks!
Attached Files
File Type: rar logs.rar (250.0 KB, 0 views)
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  #8  
Old 31.03.2020, 14:23
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Please enable debug mode and post another log.
If you cannot enable debug mode like described here, enable it on a working JDownloader in the GUI and copy the settings on your NAS JD.

Settings --> Advanced Settings --> log debug mode --> Enable

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
How to create a log || Wie man einen Log erstellt
Captcha FAQ EN || Captcha FAQ DE || Erste Schritte & Tutorials
JDownloader 2 Setup Download
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #9  
Old 31.03.2020, 15:05
smurfx smurfx is offline
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Ok, I enabled debug mode, restarted jdownloader and tried to connect a couple of times via myJdownloader.

Here is the full log folder.
Attached Files
File Type: rar logs.rar (270.7 KB, 1 views)
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  #10  
Old 02.04.2020, 08:52
smurfx smurfx is offline
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Do you need more informations or the log I posted was good?
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  #11  
Old 02.04.2020, 10:35
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Posts: 52,451
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Please contact us again via support@jdownloader.org and include all of the previously collected information.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
How to create a log || Wie man einen Log erstellt
Captcha FAQ EN || Captcha FAQ DE || Erste Schritte & Tutorials
JDownloader 2 Setup Download
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #12  
Old 02.04.2020, 14:02
smurfx smurfx is offline
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Ok thanks, I'll send it soon!
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