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  #1  
Old 13.10.2009, 15:39
yinyang
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Default cannot download with RS premium acc

Hi everyone and JD team,
I have been using JD for weeks and I like it very much.
There are lots of features that make JD out-standing.
I used JD to download RS files and i purchase a premium acc for faster download. Until yesterday, there was no problem, but today, when I open JD and start downloading, nothing is downloaded.
I try downloading a link in IDM, it works.
I dont know what happened to JD?
Please fix it asap because I only purchase rs acc in 1 month, i dont wanna use IDM bc it is not free.

Last edited by Jiaz; 13.10.2009 at 23:39.
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  #2  
Old 13.10.2009, 16:18
PioneerKing
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Same problem here, as of today my premium account is coming up as invalid account, although I can download from this account elswhere.:outch:
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  #3  
Old 13.10.2009, 16:53
lightwave3d lightwave3d is offline
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Join Date: May 2009
Location: jdownloader.org
Posts: 173
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^^^ hmm.... sounds like an API ban....
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  #4  
Old 13.10.2009, 17:05
yinyang
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Quote:
^^^ hmm.... sounds like an API ban....
Why am I banned? What is API ban?
and that mean I cannot use JD to download more?
And I have to use another program?

Last edited by yinyang; 13.10.2009 at 17:08.
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  #5  
Old 13.10.2009, 22:19
eus eus is offline
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Join Date: Sep 2009
Posts: 145
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Here works, not a problem with JD,or premium, i´m trying this moment.
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  #6  
Old 13.10.2009, 23:37
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 66,134
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i need a logfile to say more
api ban can be
1.) you did too much api traffic (too many logins with wrong password or username, too many linkchecks in short time)
or (worse)
2.) your isp began to block the api (we know of several other ISP that already do this)

so i need a logfile and if possible a wireshark dump (use boardsearch how to create one)
__________________
JD-Dev & Server-Admin
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  #7  
Old 14.10.2009, 12:14
yinyang
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I dont know what API mean. please explain.
I cannot download rs file by JD but IDM can do it, so I think this is JD's problem. I also added my premium account in the [Premium] section of JD.
This morning when i check the status of my rs acc in [Premium] section, it was disabled. Then I enabled it, the status of the acc changed from No traffic left -> Unlimited -> Invalid Account and disabled.

some lines on log file
Quote:
10/14/09 4:13:37 PM - FINER [java_downloader] -> Checking for available updates
10/14/09 4:13:38 PM - INFO [java_downloader] -> DownloadWatchDog: start
10/14/09 4:13:38 PM - FINER [java_downloader] -> Interaction start: Trigger: Before a download
10/14/09 4:13:38 PM - INFO [java_downloader] -> Start new Download: rapidshare.com
10/14/09 4:13:38 PM - INFO [java_downloader] -> Start working on HDMoodsAquarium.part38.rar
10/14/09 4:13:38 PM - FINER [java_downloader] -> Interaction start: Trigger: Before a download
10/14/09 4:13:38 PM - INFO [java_downloader] -> Start new Download: rapidshare.com
10/14/09 4:13:38 PM - INFO [java_downloader] -> Start working on HDMoodsAquarium.part36.rar
10/14/09 4:13:41 PM - FINER [java_downloader] -> API Login
10/14/09 4:13:41 PM - FINER [java_downloader] -> Cookie Login
10/14/09 4:13:44 PM - FINEST [java_downloader] -> Direct-Download: Server-Selection not available!
10/14/09 4:13:44 PM - FINEST [java_downloader] -> Direct-Download: Server-Selection not available!
10/14/09 4:13:44 PM - FINER [java_downloader] -> Connect...
10/14/09 4:13:44 PM - FINER [java_downloader] -> Connect...
10/14/09 4:13:45 PM - SEVERE [java_downloader] -> Webupdater disabled
10/14/09 4:13:48 PM - FINER [java_downloader] -> Start Download
10/14/09 4:13:48 PM - FINER [java_downloader] -> Setup resume
10/14/09 4:13:48 PM - INFO [java_downloader] -> Resume: 200000000 partsize: 200000000
10/14/09 4:13:48 PM - FINER [java_downloader] -> Setup chunk 0: Thread[Thread-49,1,main]
10/14/09 4:13:48 PM - FINER [java_downloader] -> Wait for chunks
10/14/09 4:13:48 PM - FINER [java_downloader] -> Start Chunk 0 : 89393386 - -1
10/14/09 4:13:48 PM - FINER [java_downloader] -> Übernehme Verbindung bei 89393386
10/14/09 4:13:48 PM - FINER [java_downloader] -> ServerType: RETURN exact rangeend
10/14/09 4:15:49 PM - SEVERE [java_downloader] -> Unknown error(6). please add this htmlcode to your bugreport:
<HTML><HEAD><META HTTP-EQUIV="REFRESH" CONTENT="0;URL=**External links are only visible to Support Staff**></HEAD><BODY>
</BODY></HTML>

10/14/09 4:15:49 PM - INFO [java_downloader] -> Unknown error, retrying
10/14/09 4:15:49 PM - WARNING [java_downloader] ->
Error occured- latest:ERROR_RETRY
00100000000001000000000000000101 <Statuscode
00000000000000000000000000000100 |ERROR_RETRY
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00100000000000000000000000000000 |PLUGIN_ACTIVE
00000000000000000000000000000001 |TODO
00000000000000000000000000000001 |VALUE_ID_PREMIUM_DISABLE
StatusText: Loaded via 6692652

10/14/09 4:21:07 PM - SEVERE [java_downloader] -> Timeout or termination detected: interrupt: 180000 - 180018 - 1255511887361
10/14/09 4:21:07 PM - WARNING [java_downloader] -> Download not finished. Loaded until now: 140147366/199999999
10/14/09 4:21:07 PM - SEVERE [java_downloader] -> Error occured: ERROR_DOWNLOAD_FAILED
10/14/09 4:21:07 PM - SEVERE [java_downloader] -> A critical Downloaderror occured. Terminate...
10/14/09 4:21:07 PM - SEVERE [java_downloader] -> ABBORTED BY USER
10/14/09 4:21:07 PM - FINER [java_downloader] -> Chunk finished 0 50753980 bytes
10/14/09 4:21:07 PM - FINER [java_downloader] -> onCHunksReady
10/14/09 4:21:07 PM - INFO [java_downloader] -> Close connections if the are not closed yet
10/14/09 4:21:07 PM - INFO [java_downloader] -> Closed connection before closing file
10/14/09 4:21:07 PM - INFO [java_downloader] -> Close File. Let AV programs run
10/14/09 4:21:07 PM - SEVERE [java_downloader] -> DOWNLOAD INCOMPLETE DUE TO FILESIZECHECK
10/14/09 4:21:07 PM - SEVERE [java_downloader] -> Error occured: ERROR_DOWNLOAD_INCOMPLETE
10/14/09 4:21:07 PM - SEVERE [java_downloader] -> DOWNLOAD INCOMPLETE DUE TO FILESIZECHECK
10/14/09 4:21:07 PM - SEVERE [java_downloader] -> Error occured: ERROR_DOWNLOAD_INCOMPLETE
10/14/09 4:21:07 PM - WARNING [java_downloader] ->
Error occured- latest:ERROR_DOWNLOAD_FAILED
00100000000001000100000000000001 <Statuscode
00000000000000000100000000000000 |ERROR_DOWNLOAD_FAILED
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00100000000000000000000000000000 |PLUGIN_ACTIVE
00000000000000000000000000000001 |TODO
00000000000000000000000000000001 |VALUE_ID_PREMIUM_DISABLE
StatusText: Loaded via 6692652
ErrorMessage: Download incomplete

10/14/09 4:21:13 PM - FINER [java_downloader] -> Interaction start: Trigger: Before a download
10/14/09 4:21:13 PM - INFO [java_downloader] -> Start new Download: rapidshare.com
10/14/09 4:21:13 PM - INFO [java_downloader] -> Start working on HDMoodsAquarium.part38.rar
10/14/09 4:21:13 PM - FINER [java_downloader] -> Cookie Login
10/14/09 4:21:16 PM - FINEST [java_downloader] -> Direct-Download: Server-Selection not available!
10/14/09 4:21:16 PM - FINER [java_downloader] -> Connect...
10/14/09 4:23:20 PM - SEVERE [java_downloader] -> Unknown error(6). please add this htmlcode to your bugreport:
<HTML><HEAD><META HTTP-EQUIV="REFRESH" CONTENT="0;URL=**External links are only visible to Support Staff**></HEAD><BODY>
</BODY></HTML>

10/14/09 4:23:20 PM - INFO [java_downloader] -> Unknown error, retrying
10/14/09 4:23:20 PM - WARNING [java_downloader] ->
Error occured- latest:ERROR_RETRY
00100000000001000000000000000101 <Statuscode
00000000000000000000000000000100 |ERROR_RETRY
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00100000000000000000000000000000 |PLUGIN_ACTIVE
00000000000000000000000000000001 |TODO
00000000000000000000000000000001 |VALUE_ID_PREMIUM_DISABLE
StatusText: Loaded via 6692652

10/14/09 4:23:22 PM - FINER [java_downloader] -> Interaction start: Trigger: Before a download
10/14/09 4:23:22 PM - INFO [java_downloader] -> Start new Download: rapidshare.com
10/14/09 4:23:22 PM - INFO [java_downloader] -> Start working on HDMoodsAquarium.part38.rar
10/14/09 4:23:22 PM - FINER [java_downloader] -> Cookie Login
10/14/09 4:23:27 PM - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 756.97 KB

Last edited by yinyang; 14.10.2009 at 12:26.
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  #8  
Old 16.10.2009, 03:53
yinyang
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this morning, JD run as if there was no problem.
I dont know was there any updates installed.
Thank you!
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