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  #1  
Old 20.07.2017, 07:49
GWT10 GWT10 is offline
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Default Latest update cause problems with FileFactory plugin

I downloaded the latest JDownloader updates today and it broke the premium password I use for FileFactory in the Account Manager tab. Manually editing it and putting it back in produces the same result.

Yet I go to FileFactory's website and I can log into my premium account just fine using the password I saved in JDownloader.

Looks like something in the latest update broke it.

see attached...
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  #2  
Old 20.07.2017, 08:10
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raztoki raztoki is offline
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the last update to the filefactory plugin has nothing todo with account logins

just removed final reference which shouldn't been used

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Old 20.07.2017, 08:29
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please post debug log
https://support.jdownloader.org/Know...d-session-logs

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Old 20.07.2017, 10:19
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Either send us the logins to support@jdownloader.org so we can check/fix the plugin
or provide a debug log
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  #5  
Old 20.07.2017, 12:47
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tested with my old development account, works fine.
will mark as solved.

Provide debug logs if you would like to continue report.

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  #6  
Old 21.07.2017, 07:40
GWT10 GWT10 is offline
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Quote:
Originally Posted by raztoki View Post
the last update to the filefactory plugin has nothing todo with account logins

just removed final reference which shouldn't been used
Well whatever that final reference was, that fixed it. It's too coincidental that it occurred right after that last update. It was like that on both of my machines for 6 hours and that must have cleared it up. Working now.

I appreciate the help, thanks.
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  #7  
Old 21.07.2017, 07:53
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The fix was release prior to your report.
svn 37353 20/07/2017 10:59 AM
your forum post 20.07.2017, 12:49
(that said your report could been delayed)?

clearly it was either hoster issue or issue on your side that just went away with its own accord. As nothing changed on our side that would influence your report.

most welcome, never the less. Next time debug logs should be provided, it would have told the real story.

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  #8  
Old 25.07.2017, 02:51
ROLO ROLO is offline
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I have Account is missing error with direct links
**External links are only visible to Support Staff****External links are only visible to Support Staff**
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  #9  
Old 25.07.2017, 06:05
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@ROLO

logs from effected session are where?

https://support.jdownloader.org/Know...d-session-logs

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  #10  
Old 25.07.2017, 10:45
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@ROLO
caused by filefactory api providing incorrect feedback

I will send email/message to see if they will fix

raztoki
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  #11  
Old 30.07.2017, 06:34
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@ROLO
filefactory has fixed the problem, 3 days ago!! I'm a bit lapse checking emails heh

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