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  #1  
Old 25.07.2019, 19:33
pattyk pattyk is offline
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Default Files not completing?

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I don't know what to do, I spend the premium bandwidth to download it, but it never converts to a file a can use.

Please Help
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Old 25.07.2019, 19:35
pattyk pattyk is offline
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Last edited by raztoki; 26.07.2019 at 00:22.
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  #3  
Old 25.07.2019, 19:41
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pspzockerscene pspzockerscene is offline
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Your screenshots shows that you've downloaded part3 of multiple archives.
Without parts 1 + 2 and maybe more additional parts, you will not be able to extract the file.

This is not a bug but simply a user error - at least if I understand your screenshot

-psp-
EDIT

Also, please stop pushing - this is prohibited by our forum rules ...
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Old 25.07.2019, 19:50
pattyk pattyk is offline
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No, I have the other parts, but part 3 stays part3.rar.part

settings remove complete files
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  #5  
Old 25.07.2019, 19:51
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pspzockerscene pspzockerscene is offline
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Well how am I supposed to know that just by looking at your screenshot?

This should not happen but it says "complete" so try simply removing the ".part" ending and then try to extract the contents.

Does this happen frequently to you?

-psp-
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-----=>Support Chat<=-----
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A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #6  
Old 25.07.2019, 20:04
pattyk pattyk is offline
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Tried that plus Start crc task and Adopt Checksum neither work to resolve the issye
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Old 25.07.2019, 20:09
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Then you might have to re-download that file.

Keep in mind that it can also happen that the file is broken on your source filehost (in this case uploaded.net) though this is a very rare case.

-psp-
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Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #8  
Old 25.07.2019, 20:26
pattyk pattyk is offline
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that what I had to do, but it's the premium band width I'm trying to save. if the original file is 4.95 GB I'm spending 9.9 GB to download.

Using MultiHoster 8 - Premium that sell 100 GB blocks that never expire, as uploaded sell monthly wheither you use it or not.

I don't want to be trouble, but it's kinda a bother to have to pay twice is all.
Looking for a way to recover file if and when this happens
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  #9  
Old 25.07.2019, 20:30
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pspzockerscene pspzockerscene is offline
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If you have archive recovery files you can try it but I guess you don't.

This is not a bug of our application - you were simply unlucky.

-psp-
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Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #10  
Old 25.07.2019, 20:35
pattyk pattyk is offline
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I see thanks for your time

PattyK

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  #11  
Old 26.07.2019, 00:35
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raztoki raztoki is offline
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for memory if its part of a archive is it not meant to remove all parts after extraction? Secondly having a .part file left post 100% could be a JDownloader issue, though it might not be also. that said you should be able to extract it if you rename it like psp said. If part fails to match crc then the file has been downloaded corruptly either from your isp end, or your end with network hardware/your computer has failing components like harddrive or ram or drivers.
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  #12  
Old 26.07.2019, 11:13
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Jiaz Jiaz is offline
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I also suggest to manually rename the file and remove .part and try to manually extract.
In case this happens again, please provide a log, see https://support.jdownloader.org/Know...d-session-logs
and post shown logID here, so we can check/tell the cause of it
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