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  #1  
Old 11.06.2017, 11:03
petrida petrida is offline
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Default gigapeta.com account login failure

Hello, Jd has not been downloading for a week from a paid Gigapeta.com account. He tries to connect several times, then switches to the "capcha" mode and pulls it in. Chrome Paid Downloads works well with Chrome. Updating, restarting, or reconnecting does not help.
Thank you.
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  #2  
Old 11.06.2017, 11:51
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raztoki raztoki is offline
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please provide logs from session that fails
if you could provide debug logs if its login (adding or refreshing of account status) related.

https://support.jdownloader.org/Know...d-session-logs

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  #3  
Old 18.05.2020, 09:39
lpslp lpslp is offline
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i hope this is a right place...
plugIn for gigapeta.com not working (plug in broken please contact the jdownloader support)
here screen **External links are only visible to Support Staff****External links are only visible to Support Staff**
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  #4  
Old 18.05.2020, 12:16
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Jiaz Jiaz is offline
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Please create a debug log, https://support.jdownloader.org/Know...d-session-logs
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  #5  
Old 18.05.2020, 15:06
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pspzockerscene pspzockerscene is offline
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Tested with a free account - works fine here --> Please see Jiaz' post above.

-psp-
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  #6  
Old 18.05.2020, 20:37
lpslp lpslp is offline
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17.05.20 20.19.39 <--> 18.05.20 21.37.23 jdlog://9018915302851/
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  #7  
Old 19.05.2020, 10:58
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@lpslp: Please update/restart JDownloader and remove/add the account again.
Log doesn't show any account activity
Please make sure that debug mode is enabled, see https://support.jdownloader.org/Know...d-session-logs
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Old 19.05.2020, 19:39
lpslp lpslp is offline
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>remove/add the account again
thank you Jiaz - this is helped!


Debug Logs: Account based issues are not logged by default, you will need to enable 'Debug mode' (settings > advanced settings > Log: Debug Mode)

by the way the are no such menu - probably need to update faq...
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  #9  
Old 19.05.2020, 19:48
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Jiaz Jiaz is offline
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Thanks for the feedback!
When it happens again, create log with debug mode enabled
Settings->Advanced Settings-> Search for debug mode
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