#1
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No more premium privilege
dear support,
i have many premium accounts (rapidgator, depositfiles, uploaded) and since a week all my accounts are running like non premium. I have to refresh the accounts manually, and even though, i can't start a download without a capcha and each account is limited to 1 download. how can i fix this ? thx PS: Jdownloader 2 BETA Build Date: Fri Jun 26 16:18:33 CEST 2015 Last edited by PHO3NIXXX; 27.06.2015 at 01:01. |
#2
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Please upload the log.
__________________
FAQ: How to upload a Log |
#3
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here's my log
26.06.15 23.36.50to25.06.15 17.07.19 jdlog://2463932225341/ |
#4
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For rapidgator, account check got connection problem.
For depositefiles, account check got "error":"CaptchaInvalid". For uploaded, no account check in the log, download was started as free user. Please make sure that accounts are OK before start download.
__________________
FAQ: How to upload a Log |
#5
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Regarding depositfiles, I saw in your logs this:
Quote:
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» Setup JD2 / Instalador de JD2 «
Spoiler:
Installer for Windows XP/Vista/Seven/Eight || JD2 x86 - x64 (Beta) || Installer for Mac || JD2 (Beta) || Installers for Linux || JD2 (Beta) x86 || <---> || JD2 (Beta) x64 || How to Create a Log -» Click Here «- ¿Cómo crear un registro? -» Click Aquí «- Support Chat / Chat de Soporte -» Click Here / Click Aquí «- |
#6
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Thx for your concern.
Nothing is wrong with the deposit files account: just that i needed to fill 3 captchas to valid the account and i failed on one of them. Nevermind though, i've made a new installation of JD2 and everything's fine now. We will never know why suddenly all premium accounts were seen as free user's accounts. Thx to all JD administrators and the staff. Regards PHO3NIXXX |
#7
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thanks for the feedback!
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JD-Dev & Server-Admin |
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