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  #1  
Old 19.09.2017, 06:24
aldoktor
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Default Windows10 & Rapidgator Issues

Hello

Since installing Windows10 on 2 different machines my rapidgator premium account wont work at all, only in Edge and then 1.5mb/s max. And with jdownloader and other browsers it just slows to a stop, connection probablems. I understand this is probably a firewall issue and not a jdownloader issue but I have tried fixing it for way too many hours and havent gotten it to work. Any help would be great. Thank-you
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  #2  
Old 19.09.2017, 09:45
Malpholio Malpholio is offline
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What firewall are you using? I'm using the Win 10 one, haven't changed any settings and don't have any issues.

You might also want to post a jdownloader log, if the devs can look at it they may see something obvious.
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  #3  
Old 20.09.2017, 11:51
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Jiaz Jiaz is offline
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Please provide a logfile, see https://support.jdownloader.org/Know...d-session-logs
Also set max connections to 1 and rightclick reset and retry
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  #4  
Old 23.09.2017, 00:19
Hermanch
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Have same issue:

https://board.jdownloader.org/showpo...&postcount=343

Quote:
Originally Posted by aldoktor View Post
Hello

Since installing Windows10 on 2 different machines my rapidgator premium account wont work at all, only in Edge and then 1.5mb/s max. And with jdownloader and other browsers it just slows to a stop, connection probablems. I understand this is probably a firewall issue and not a jdownloader issue but I have tried fixing it for way too many hours and havent gotten it to work. Any help would be great. Thank-you
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  #5  
Old 24.09.2017, 02:31
aldoktor
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Sorry for the late reply here is my log. Thank-you

23.09.17 17.26.29 <--> 23.09.17 17.29.23 jdlog://0552614015941/
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  #6  
Old 26.09.2017, 14:24
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Jiaz Jiaz is offline
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@aldoktor: do you have a vpn you can test?
maybe your ISP has to do with this.

Maybe we can do a teamviewer session, so we can check together. Send an email to support@jdownloader.org
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  #7  
Old 26.09.2017, 14:25
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Jiaz Jiaz is offline
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@Hermanch: What ISP do you have? Exact same issue? With edge its all fine?
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  #8  
Old 27.09.2017, 04:25
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raztoki raztoki is offline
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they are in different countries
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Last edited by Jiaz; 27.09.2017 at 10:29.
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  #9  
Old 29.09.2017, 17:12
ralf0325
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I have same problem. When i download file from rapidgator with a premium account in JDownloader on Windows 10, the speed will drop from >2MiB/s down to 100KiB/s. And then slows to a stop, connection probablems. Only in Edge and the speed stable at 1.5MiB/s.

29.09.17 21.52.06 <--> 29.09.17 22.12.02 jdlog://0926614015941/
28.09.17 21.16.23 <--> 28.09.17 21.16.23 jdlog://5665614015941/

Last edited by ralf0325; 29.09.2017 at 17:28.
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  #10  
Old 29.09.2017, 17:32
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Jiaz Jiaz is offline
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@ralf0325: I would like to do a teamviewer session with you, is that possible?
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  #11  
Old 29.09.2017, 18:04
ralf0325
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OK. How to send the teamviewer ID to you?
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  #12  
Old 29.09.2017, 18:11
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Jiaz Jiaz is offline
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Send us an e-mail to support@jdownloader.org
But today I don't have time. Next week again
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