JDownloader Community - Appwork GmbH
 

Reply
 
Thread Tools Display Modes
  #1  
Old 05.10.2019, 20:57
menglor menglor is offline
Baby Loader
 
Join Date: Oct 2019
Posts: 6
Default [XFS] NovaFile.com Problem - does not recognize Premium

So I dont know where the problem is, obviously there is something wrong

I use Uploaded.net and all works fine.

I added Novafile.com as you can see in the attached picture, it was added successfully

in the second block, You can see that its identified the account and is successfull, however, it says its a "free account" and has no time l eft.

I logged into my account, and screen shoted the profile , which shows its a premium, till Feb 2020 and has 11145MB available to download.

not sure what else to try?
Attached Thumbnails
Untitled.jpg  
Reply With Quote
  #2  
Old 07.10.2019, 05:49
tony2long's Avatar
tony2long tony2long is online now
English Supporter
 
Join Date: Jun 2009
Posts: 6,385
Default

Please upload the log (of account check) with debug mode enabled in advanced settings.
__________________
FAQ: How to upload a Log
Reply With Quote
  #3  
Old 08.10.2019, 02:31
menglor menglor is offline
Baby Loader
 
Join Date: Oct 2019
Posts: 6
Default

I cant promise I did it right, but here is my attempt.

07.10.19 20.29.38 <--> 05.10.19 22.07.58 jdlog://2550130900751/
Reply With Quote
  #4  
Old 08.10.2019, 02:33
menglor menglor is offline
Baby Loader
 
Join Date: Oct 2019
Posts: 6
Default

I also removed, and recreated the account, and uploaded that log as well.


I think
Reply With Quote
  #5  
Old 08.10.2019, 05:30
tony2long's Avatar
tony2long tony2long is online now
English Supporter
 
Join Date: Jun 2009
Posts: 6,385
Default

The log shows: {"error":"Invalid login"}
__________________
FAQ: How to upload a Log
Reply With Quote
  #6  
Old 08.10.2019, 12:30
menglor menglor is offline
Baby Loader
 
Join Date: Oct 2019
Posts: 6
Default

I can send you the login info if you PM me your email
Reply With Quote
  #7  
Old 08.10.2019, 13:59
tony2long's Avatar
tony2long tony2long is online now
English Supporter
 
Join Date: Jun 2009
Posts: 6,385
Default

You can PM me your login info, it's save.
__________________
FAQ: How to upload a Log
Reply With Quote
  #8  
Old 08.10.2019, 17:33
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 67,541
Default


please send logins to support@jdownloader.org
__________________
JD-Dev & Server-Admin
Reply With Quote
  #9  
Old 08.10.2019, 18:09
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 67,541
Default

@menglor: another user could solve the issue by changing password and then use new password, please try
__________________
JD-Dev & Server-Admin
Reply With Quote
  #10  
Old 08.10.2019, 18:23
menglor menglor is offline
Baby Loader
 
Join Date: Oct 2019
Posts: 6
Default

Sadly, I am not allowed
Reply With Quote
  #11  
Old 08.10.2019, 18:25
tony2long's Avatar
tony2long tony2long is online now
English Supporter
 
Join Date: Jun 2009
Posts: 6,385
Default

@Jiaz, I got his/her login info via PM and login is OK, premium.
I asked him/her to try again.
__________________
FAQ: How to upload a Log
Reply With Quote
  #12  
Old 08.10.2019, 21:03
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 54,852
Default

Fixed!

We had a bug in our code which basically accepted all accounts no matter whether your logindata was correct or not.

According to your log, you tried to enter email+email instead of username+password.

I've fixed this for the next update and invalid accounts will get displayed as invalid correctly again.

Please keep in mind that you can use this plugin even without receiving this update: Simply make sure that your username + password is correct.
When entered correctly, your account will get displayed as "Free" or "Premium" account and remaining traffic should get displayed.

Sorry for the trouble

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #13  
Old 08.10.2019, 21:43
menglor menglor is offline
Baby Loader
 
Join Date: Oct 2019
Posts: 6
Default

I cant remember Why I did it, but initially, when I tried to add the account, it said I needed an email.

oddly, its not doing this anymore, and when I just use the User name, it works just fine.

thanks PeepS!

great product!!
Reply With Quote
  #14  
Old 08.10.2019, 23:24
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 54,852
Default

Thanks for your feedback.

Indeed some plugins will only allow emails as username (if that is required by the service) but in this case it should not happen.

Much fun with JDownloader and don't hesitate to contact us again if there are issues again

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #15  
Old 16.01.2020, 09:59
masneg masneg is offline
DSL Light User
 
Join Date: Jan 2018
Posts: 32
Default

Hi,
novafile plugin "without api" gives the error "free account"when account is premium.
and with api gives the error Unknown API error that is the same problem for filejoker.
Please check the plugin for the option without api. it should not show as free account.
16.01.20 14.09.36 <--> 16.01.20 14.12.28 jdlog://3948330900751/
I think i should create a new thread because this thread is solved.

Last edited by masneg; 16.01.2020 at 14:13.
Reply With Quote
  #16  
Old 16.01.2020, 14:15
masneg masneg is offline
DSL Light User
 
Join Date: Jan 2018
Posts: 32
Default novafile plugin is broken. it shows free account when is premium

Hi,
novafile plugin "without api" gives the error "free account"when account is premium.
and with api gives the error Unknown API error.
Please check the plugin for the option without api. it should not show as free account.
16.01.20 14.09.36 <--> 16.01.20 14.12.28 jdlog://3948330900751/
Reply With Quote
  #17  
Old 16.01.2020, 18:09
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 54,852
Default

Merged novafile threads.

@masneg
I'am unable to reproduce your issue bug your log shows a clear errormessage:
Code:
{"error":"API downloads disabled for you"}
This is strange!

Can you download fine via browser?

Try this:
Settings --> Plugin Settings --> novafile.com --> DISABLE "Use API" --> Refresh your account in the account manager and try again

Does this help?

Anways:
Please send me your logindata via PN so I can check/fix this issue ...

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #18  
Old 16.01.2020, 19:16
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 54,852
Default

I've updated the plugin to cope with the new situation.
Novafile has effectively disabled API downloads for premium users.
I don't think that this was their intention but it is how it is.

I have added a long delay between download-starts in an attempt to prevent captchas but still you will have to enter captchas even as a premium user - same via website.
If you are not fine with that, please contact their support as they are the only ones who can change this.

Please also note that updates are not released automatically at this moment which means that you might have to wait a little bit longer until you get this update.

Please read our Update FAQ | Bitte lies unser Update FAQ

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +2. The time now is 17:02.
Provided By AppWork GmbH | Privacy | Imprint
Parts of the Design are used from Kirsch designed by Andrew & Austin
Powered by vBulletin® Version 3.8.10 Beta 1
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.