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Old 02.08.2018, 17:55
mikespays mikespays is offline
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Default Help, JDownloader doesn't open and doesn't ask for password

Hello

I just updated JDownloader V2. Now I can't start it anymore. When I start it, the password dialog pops up and closes very fast.



Any idea what I can do or how I can get my link list back?

Last edited by Jiaz; 02.08.2018 at 18:12.
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Old 02.08.2018, 18:14
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Jiaz Jiaz is offline
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There has been no update in JDownloader and the output is normal and clear. I guess you've enabled/set a password in JDownloader.
See
https://board.jdownloader.org/showpo...08&postcount=9
you will find the file in cfg folder of your JDownloader
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Old 02.08.2018, 18:34
mikespays mikespays is offline
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I did, but a long time ago and it always worked. Well, deleting org.jdownloader.settings.GraphicalUserInterfaceSettings.json did work! Thanks a lot!
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Old 02.08.2018, 18:57
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Jiaz Jiaz is offline
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Thanks for the feedback! I just tested it on my machine and it works as expected.
Also there have not been any changes to that part of code in VERY LONG time
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Old 08.08.2018, 23:41
ciarpame ciarpame is offline
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Hi,
I had the same problem in these days and I fixed just now, after reading this thread, by removing the tray password by hand from the mentioned .cfg file.
I set up the password years ago, I suppose that the last update is somehow breaking the password feature.

If you need my log files to investigate, just ask.
I suggest to edit the thread title if possible so it's easier to find this thread about this issue, I found it just by luck.

Thank you
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Old 09.08.2018, 09:40
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Jiaz Jiaz is offline
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I did test the password feature several times and it works just fine here. I cannot rerproduce any issues. So it would be good to get more information. When you set a new password, does the feature work as expected or fail again?
In case it does fail, I would like to do a teamviewer session with you so we can check/find out why it fails for you but works fine here/many others
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Old 13.08.2018, 00:39
ciarpame ciarpame is offline
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Hi,

before writing to you, I tried to set a new password and I had the same issue, so I gave up and stayed without password for a few days.

Then, since I had a huge download list (27000+ files), I supposed it was related to this issue, so I did a settings backup, then I cleared the download list, I set up a new password and it worked as expected.
So I though the issue was just related to the download list but, after that, I restored the backup (so I had my download list again), I set up the password again and the password is still working as expected.
In the end I fixed my issue so it's all right for me, but the reason of the issue is still a mistery.
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Old 13.08.2018, 10:41
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The password issue got fixed with an update from friday after I was able to reproduce/locate the issue. So you can set a password again if you like.
The issue was not connected to (huge)download list. I'm sorry for the inconvenience
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Old 13.08.2018, 23:07
ciarpame ciarpame is offline
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Thanks for your great support!
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Old 14.08.2018, 17:02
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Nothing to thank me for. Sorry for the troubles this bug has caused!
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