#41
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However, last hours it seems to work properly. Yeah!
After the trouble in the last days i watched more as usal at the JD and anyway JD kicks the premiumax-account to fast if their website responds with an error or nothing? Allways remove and add the account again helps but isn't comfortable Maybe any ideas thats make the trouble a little bit easier for the users: 1. A "reset-option" insteed remove/add to reanimate the account 2. Show the error-response from the hoster(e.g. is good the know if just caused by too much traffic) 3. An undo for the lastest updates, if it unfortuanally kills lovely funtions And: Thx to the JD-team for this great piece of software |
#42
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Quote:
+1 Quote:
I know you tested a paid account and it seemed to work... which is odd. Maybe you needed to try it out a bit longer (?) it can take a few hours before it breaks and you need to log in again. Last edited by hastur; 24.04.2015 at 06:01. |
#43
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Please provide logfiles. We can update plugin to work better, but we need logs to see why the plugin temp disabled a hoster.
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JD-Dev & Server-Admin |
#44
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As said, to test the basic functions of this plugin, a free account should be enough for us.
Also, if for whatever reason your account gets marked as invalid, a refresh should help. Please keep posting logs of this situation. Does this also happen via browser sometimes? Do you have to re-login (with captcha) then?
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#45
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Thanks for the replies.
Quote:
Below should have some fails then some success after I reset everything. To experiment once working I exited JDownloader and went back in - still working. I can post more if needed... 25.04.15 09.24.19to25.04.15 09.24.12 jdlog://2002773179241/ It does not. Last edited by hastur; 25.04.2015 at 16:25. |
#46
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Your latest log only contains the premiumax "nginx error" response on download-attempts - cannot see any plugin issue.
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#47
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Ok - the nginx error is the systemic issue for the users in this thread. I think they are all getting this.
One reply to kur-kur from you below is confusing as you implied it could be looked at despite the ngix error: Did you write that knowing that an ngix error was an impossible fix on your end but you wanted to ensure your plugin was ok? |
#48
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I write this because thats what I saw in the log so I assumed that it'd be the same via browser?!
Do you think they (premiumax) do this on purpose to confuse us here?
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#49
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Quote:
Quote:
I think the issue for all is this nginx error that you outline in my log (and other peoples logs). If it cannot be fixed on your end then the logs and checking the plugin is pointess. We will have to wait until Premiumax gets their act together and fixes their service... thanks for looking at this. |
#50
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Just tested again with another premiumax account and was not able to reproduce the issue.
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#51
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Quote:
Quote:
*edit - if it helps I can scrape a bunch of working links from different hosts and PM them to you. Then you just paste into Jdownloader and done. Let me know. Last edited by hastur; 25.04.2015 at 21:33. |
#52
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Quote:
It seems that one "bad answer" let JD disable the account instead skip to the next file. I can confirm everything what about hastur wrote. |
#53
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if this failure happens you get a "nginx error" in the browser instead of the download link.
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#54
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Exactly what I said...
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#55
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i thought you were searching for errors is the plugin. and this error is direct from their website. sorry, i didn't know this was already clear.
and i don't have to resolve a captcha via the browser. i just have to send the link again. |
#56
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As said, I just can't reproduce the issues you have and no, they re not plugin related.
Maybe the premiumax support can help. I know they're watching this thread. EDIT I made some changes and added some more retries for the nginx error.
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download Last edited by pspzockerscene; 27.04.2015 at 16:52. |
#57
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Thanks psp - is this in the next patch or?
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#58
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Already in the update hours ago.
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#59
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Great thanks - will try it out.
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#60
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Hello, yesterday it already worked perfect again.
Thanks for your great work Today, maybe I am over my max download volume for some specific hosters because no download starts in JD. Also when I try to download directly from Premiumax Webseite it says just simple "out" under the "Get my Download Link" button (Keep2Share and Rapidgator links), so its definitely not an issue with JD at the moment, in my case. |
#61
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Quote:
via Browser: UL: Downloadlink is okay (and works...) SO: Traffic limit reached (is also okay...) via JD (after account, remove, add, captcha...): UL: first Link works with premium SO: free-mode works also But after one free-mode JD uses for all hosters global the free-mode instead premium Again: account, remove, add, captcha... same behaviour Again: account, remove, add, captcha... and now with disabled SO-links JD works alone for hours 'til any error disabled the "premium"-account again What helps? Right: account, remove, add, captcha... Meanwhile I can do this very fast:thumbup: I'm still not sure if I could be faster by only solving the captchas in the free-mode...:unsure: Last edited by alfredp; 30.04.2015 at 02:17. |
#62
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Sorry, cannot reproduce any of these issues and I m not actively downloading anything at the moment even though a user sent me a premiumax account for long-term-tests.
@premiumax support: We're still waiting for your answer and a nice API. From our side there are no problems at all and we recommend you to simply make a small API (you can develop this in under 4 hours!) to ensure a good JDownloader implementation. As you can see this is what your users want so whatever your thoughts on that are, we're waiting for you and we are the good guys so don't be afraid to post here GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#63
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Reproducing or a long-testing may isn't needed...
Since an update 3 or 4 weeks ago the JD kills the premiumax account when any link produce an any kind of error. Then JD goes for all supported OCH to the free-load-modus and don't come back to premium. Only removing and new adding the premiumax account helps. Before this update JD switched only for hosters with errors to the free-mode. All other by premiumax supperted OCHs were still working in premium-mode. And after a waiting-time also the OHC with the error came back to the premium-mode. It seems that anything happens after the first error. Maybe JD discards needed cookies(or whatever...) from premiumax. But this should you know better. |
#64
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Please provide a logfile. We need to see what error happens because the logic did not change and still only the host and not all should be temp disabled. So it must be a new error that the plugin does not handle yet/correct.
__________________
JD-Dev & Server-Admin |
#65
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Quote:
01.05.15 08.59.44to01.05.15 09.17.01 jdlog://1050973179241/ Last edited by hastur; 01.05.2015 at 19:22. |
#66
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Your log contains a lot of these errors:
premiumax.net/antifraud.html Either they block us specifically or their cloudflare is just badly configured and/or our Cloudflare support needs improvements. To sum it up: We still need an API and want to cooperate with premiumax instead of "fighting" against them. This would solve such issues. As long as they don't cooperate with us I can only recommend you to avoid using their service!
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#67
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Quote:
Premiumax fix your service - this is annoying. |
#68
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Quote:
Between 5 and 6 o'clock should SO reached the traffic-limit and after this happens UL was also going to the free-mode what should not be. I tested some days before: Without SO in free-mode UL works fine. One link from SO(free-mode) stops alos UL... If API or not, (nearly?) every error forces JD into the free-mode and than JD never change back to the premium-mode. Only remove and add the account let it working again. And this behavior is realy annoying. |
#69
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Always the same - "nginx error".
Ask them to fix this
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#70
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is it not possible to just skip the link with the nginx error instead of skipping all links?
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#71
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I just added better handling.
Please update & restart JD in 5 minutes. Additionally, make usage rules for all file-hosts that you use with premiumax and disable free mode: https://support.jdownloader.org/inde...-Free-Download. GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#72
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Had a chance to test it out. Still have issues unless I remove the account and put it back - I imagine the errors are the same as usual?
09.05.15 09.48.21to09.05.15 09.57.02 jdlog://5404509980341/ |
#73
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Always the same:
nginx error Please contact the premiumax support. According to your log, JD keeps trying - cannot find any "Account missing" situation/error. Please make sure that you make account usage rules for all of the hosts that you use in JD and disable free mode!
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#74
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Premiumax appears to have done something to prevent the service from working even after putting in the CAPTCHA code now. It keeps saying wrong Captcha and is refusing my Premium account which works fine on their website.
Is anyone else having this issue? Thanks. |
#75
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@hastur
send me pm with your user:pass along with your logs http://jdownloader.org/knowledge/wiki/support /create-a-jd-log?s=lng_en (scroll down for JDownloader 2.0 guide) jdlog://id raztoki
__________________
raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :] |
#76
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Yes, seems they have changed something.
We need username/password to check/fix this. Please send to support@jdownloader.org so we can check/fix it.
__________________
JD-Dev & Server-Admin |
#77
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Done, let me know Jiaz. Thanks for the help.
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#78
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AGREED! Everyone get away from PreMax...They blow and they've jacked up their prices to completely unreasonable levels
Last edited by raztoki; 07.06.2015 at 18:19. Reason: removed values |
07.06.2015, 18:12 |
Premiumax |
Message deleted by raztoki.
Reason: adveritisng like post, against our forum rules.
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#79
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Hey Jiaz, as per the posts above (and another German bug thread I saw on this forum) I can no longer authenticate with Premiumax, and I've just bought a 3 month subscription :(
Is there any temporary work around that I can use rather than going to their archaic web GUI to download my links? I've been using the manual delete / re-authenticate plugin fix for a month now, but as you know this has stopped working in the last week. Thanks in advance, Matt (**Update - I have now sent my PreMax login details to the JD support address - hopefully they can give me a temporary work around.) Last edited by mattyd; 08.06.2015 at 05:58. |
#80
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@mattyd
Thanks, Jiaz will get that information and create svn ticket in couple hours (When he gets to work). I'll have a look at this issue ASAP. No doubt we will get it working again. raztoki
__________________
raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :] |
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