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  #1  
Old 06.08.2021, 15:00
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Default [NOT a JD issue] Scribd.com login issue?

"Cannot add Account because Logins wrong"

This is what i get when i enter my username and password and it does the check. It is the first time i try to download from scribd.
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  #2  
Old 06.08.2021, 15:06
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pspzockerscene pspzockerscene is offline
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Hi,
please post a DEBUG-log (enable debug mode first!):

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 06.08.2021, 15:21
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You can also send logins and example links to support@jdownloader.org so we an check ourselves
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  #4  
Old 06.08.2021, 15:33
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I was able to reproduce- and fix this issue using my free test-account.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #5  
Old 07.08.2021, 18:33
Transformer Transformer is offline
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Quote:
Originally Posted by pspzockerscene View Post
I was able to reproduce- and fix this issue using my free test-account.

-psp-

Hello friend, can you explain what you mean?

Actually today, i opened the program to try again. It said an update was available. I installed it and tried again. It seems the issue was fixed, my login details were recognized. But, it now asks for a "captcha". It opens my default browser and shows me some browser add-ons.

I am not even downloading any documents yet, what captcha is it talking about? I have a free Scribd account, just for documents, not books, and Scribd doesn't even have captchas. I installed the add-on and i see it needs an email and password? For what? For the program or for Scribd?

Can someone help with the above questions?
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  #6  
Old 09.08.2021, 15:27
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https://support.jdownloader.org/Know...splay-captchas
See sidenotes regaring "Invisible reCaptcha".

Please also read:
https://support.jdownloader.org/Know...-account-login

You will have to install our "myjdownloader" browser addon to be able to solve this type of captcha.
Note:
You do not need to register a my.jdownloader.org account!
This is not an ad - our extension is technically required to solve this kind of captcha!
You can uninstall the browser-extension right away once you've solved this login captcha toi add your scribd account but I recommend leaving it installed as chances are very high that you run across other browser-captchas and/or you need to re-enter it if your current scribd.com login session expires.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #7  
Old 16.08.2021, 01:01
Transformer Transformer is offline
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Quote:
Originally Posted by pspzockerscene View Post
**External links are only visible to Support Staff**...
See sidenotes regaring "Invisible reCaptcha".

Please also read:
**External links are only visible to Support Staff**...

You will have to install our **External links are only visible to Support Staff**... to be able to solve this type of captcha.
Note:
You do not need to register a my.jdownloader.org account!
This is not an ad - our extension is technically required to solve this kind of captcha!
You can uninstall the browser-extension right away once you've solved this login captcha toi add your scribd account but I recommend leaving it installed as chances are very high that you run across other browser-captchas and/or you need to re-enter it if your current scribd.com login session expires.

-psp-

Hello friend, thanks for the reply,

I read the two links. I don't know exactly how, but the problem was solved. I had installed the browser plugin. Somehow a page with a captcha opened in the browser and downloading started.

The new problem that was created is the following. Account (free) is ok, it says "unlimited". Documents are listed in downloads. I believe there is a 20 downloads limit for every 24h by Scribd for free accounts. So after the first 20, downloading was blocked. Now the time period has passed, but account is not unblocked. Next to the downloads it says "Skipped-account is missing". On the account tab it says "Account is ok: Registered (Free) account" - Unlimited". I am using "Refresh" for the account, but not much changes. The browser opens and i click the captcha, again and again, but still when i start the downloads to at least get my 20 per day Document (not Books) downloads, it says again "Skipped-account is missing".

Can i do something about this?

By the way, i didn't find out if paying subscription to Scribd.com will get me more downloads. I don't want the books, i collect Documents and i have about 2000 in the download list. Anyone knows?
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  #8  
Old 16.08.2021, 14:56
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Can you download / view more books fine via browser while JD fails?

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #9  
Old 16.08.2021, 20:22
Transformer Transformer is offline
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Quote:
Originally Posted by pspzockerscene View Post
Can you download / view more books fine via browser while JD fails?

Please post **External links are only visible to Support Staff**... | bitte poste **External links are only visible to Support Staff**....

-psp-

No, i can not download a single Document from Scribd.com via the browser either!

I removed the account and re-entered it in JD2. No change.


Latest Log-ID is the following:

16.08.21 20.18.38 <--> 16.08.21 20.23.16 jdlog://2156825302851/

Last edited by Transformer; 16.08.2021 at 20:45.
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  #10  
Old 16.08.2021, 20:55
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Quote:
Originally Posted by Transformer View Post
No, i can not download a single Document from Scribd.com via the browser either!
How do you expect JD to do this then?
Your log shows that you've reached the (daily?) download-limit of your scribd.com account:
Code:
BrowserID:32|RequestID:5|URL:**External links are only visible to Support Staff**----------------Request Content-------------
All download limits exceeded from your IP (CENSORED).

--ID:133TS:1629134416224-8/16/21 8:20:16 PM -  [] -> Exception thrown at jd.controlling.downloadcontroller.SingleDownloadController.download(SingleDownloadController.java:438):
jd.plugins.PluginException: All download limits exceeded from your IP (CENSORED).->ERROR_TEMPORARILY_UNAVAILABLE|Value:-1
-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #11  
Old 17.08.2021, 14:34
Transformer Transformer is offline
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Quote:
Originally Posted by pspzockerscene View Post
How do you expect JD to do this then?
Your log shows that you've reached the (daily?) download-limit of your scribd.com account:
Code:
BrowserID:32|RequestID:5|URL:**External links are only visible to Support Staff**----------------Request Content-------------
All download limits exceeded from your IP (CENSORED).

--ID:133TS:1629134416224-8/16/21 8:20:16 PM -  [] -> Exception thrown at jd.controlling.downloadcontroller.SingleDownloadController.download(SingleDownloadController.java:438):
jd.plugins.PluginException: All download limits exceeded from your IP (CENSORED).->ERROR_TEMPORARILY_UNAVAILABLE|Value:-1
-psp-
Thanks for the reply,

the problem is, i didn't have this problem before trying to use JD for scribd, with my account info.
I had my 20 downloads per day from the scribd website.

Now, i entered my account info in JD as i mentioned in previous posts, had problems downloading. Then, the problem was fixed, captcha issue fixed. I think i downloaded about 2-3 times through JD with my account info.

Then, for some unknown reason, downloading stopped working through JD, although captcha is working, AND downloading in general (from the scribd website too) has stopped working, which means there must be some kind of issue like maybe JD sending the scribd website false info that i have constantly exceeded the 20 download limit (although i do not). This is the issue now, i never had it before trying to use JD. Sorry, i am just telling things like they are.

Last edited by Transformer; 17.08.2021 at 22:30.
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  #12  
Old 17.08.2021, 14:36
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pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by Transformer View Post
Sorry, i am just telling things like they are.
I sure do believe you

In this case, please send the following information to us via support@jdownloader.org:
- At least 10 example URLs (= things you cannot download because of that limit)
- Your scribd.com login credentials (user/mail + password)
- A fresh log

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #13  
Old 17.08.2021, 19:39
Transformer Transformer is offline
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Quote:
Originally Posted by pspzockerscene View Post
I sure do believe you

In this case, please send the following information to us via support@jdownloader.org:
- At least 10 example URLs (= things you cannot download because of that limit)
- Your scribd.com login credentials (user/mail + password)
- A fresh log

-psp-

I can't download anything, from JD or from the website. No document, in any format, pdf/doc/txt.

My scribd.com details are kind of private information friend, can you tell me why you need them for this issue?

Thanks
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  #14  
Old 18.08.2021, 12:05
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pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by Transformer View Post
I can't download anything, from JD or from the website. No document, in any format, pdf/doc/txt.
Again:
JDownloader is not a magic tool!
If you cannot even download manually, how is JD supposed to be able to download?

Quote:
Originally Posted by Transformer View Post
My scribd.com details are kind of private information friend, can you tell me why you need them for this issue?
Your issue is account related.
Without having access to your scribd.com account there is no way for me to check if I can reproduce your issue, if it works via browser and fails via JD and over all if there is anything to fix or if you simply ran into a normal scribd.com download limitation.
As you can see in other threads, we do ask for logins from time to time but we will only use them for support purposes.

-psp-
__________________
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #15  
Old 18.08.2021, 13:35
Transformer Transformer is offline
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Quote:
Originally Posted by pspzockerscene View Post
Again:
JDownloader is not a magic tool!
If you cannot even download manually, how is JD supposed to be able to download?


Your issue is account related.
Without having access to your scribd.com account there is no way for me to check if I can reproduce your issue, if it works via browser and fails via JD and over all if there is anything to fix or if you simply ran into a normal scribd.com download limitation.
As you can see in other threads, we do ask for logins from time to time but we will only use them for support purposes.

-psp-

Yes, i understand. But we are talking about 10 years of free account random document downloading from the website. And this never happened.

Am i wrong to suspect that it has something to do with me adding the account to JD and trying to download from there? Some kind of perplexion.
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  #16  
Old 18.08.2021, 13:40
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pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by Transformer View Post
Yes, i understand. But we are talking about 10 years of free account random document downloading from the website. And this never happened.
Again:
If you are unable to download via website, you should first try to sort our this issue.
JDownloader cannot magically make downloads work when you can't even download via browser and/or keep getting an error-message even in browser.

Quote:
Originally Posted by Transformer View Post
Am i wrong to suspect that it has something to do with me adding the account to JD and trying to download from there? Some kind of perplexion.
No I don't know of any restrictions from scribd.com against download-managers but sure anything is possible.

I do have a private scribd.com test account but it is only a free account.
From what I remember you can only download a very limited range of files as a scribd.com free user.
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #17  
Old 20.08.2021, 00:44
Transformer Transformer is offline
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Quote:
Originally Posted by pspzockerscene View Post
Again:

I do have a private scribd.com test account but it is only a free account.
From what I remember you can only download a very limited range of files as a scribd.com free user.
20 per day. Documents only, not books.

I have mailed scribd.com to ask what is going on with my account.

Is it possible they saw i use jdownloader and they did not like that and banned me from downloading?
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  #18  
Old 20.08.2021, 11:32
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Quote:
Originally Posted by Transformer View Post
Is it possible they saw i use jdownloader and they did not like that and banned me from downloading?
That is always possible but as said, regarding scribd.com I've never heard of them blocking JD.

-psp-
__________________
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #19  
Old 20.08.2021, 11:59
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@Transformer: habe you tried another account? have you tried with different IP/reconnect?
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  #20  
Old 22.08.2021, 00:53
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Quote:
Originally Posted by Jiaz View Post
@Transformer: habe you tried another account? have you tried with different IP/reconnect?
Another account no, i will have to create a new one. And i don't even think the newer users are allowed the 20 (document-only) downloads per day, i am a more than 10 year user so i think that is why i had it. At some point in time some years ago, they demanded that users uploaded one document themselves, in order to download one document from the site, but i think they realized quickly this is not a good strategy.

I have tried of course reconnecting and loging-unloging from my account, nothing changes. I have submitted a request to their support-twice, no response. Very weird.
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