#1
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[NOT a JD bug] JD shows incorrect cocoleech.com login error
Hi JD Team
i'm using cocoleech premium and since yesterday i'm having a problem with jd accepting username\password of my cocoleech premium account i've already tried to delete\insert the account again, i've alreeady tried to change cocoleech passowrd but the error, after the account is recognized correctly as premium, it displays again the username\pw error |
#2
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Hi,
their API seems to be working just fine here. I was able to add my free ocoleech.com test account just fine. Please verify your login credentials again and send them to support@jdownloader.org if you can#t make it work. -psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#3
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Either you send us username/password to support@jdownloader.org
or you create a debug log. Enable Settings->Advanced Settings->Log.debugmodeenabled and restart JDownloader. Now remove/add the account again and then create log, see https://support.jdownloader.org/Know...d-session-logs and post logID here
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JD-Dev & Server-Admin |
#4
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Here's the log
06.09.21 19.35.35 <--> 06.09.21 19.37.06 jdlog://8057825302851/ |
#5
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Hi,
indeeed your account is fine but their download API returns the following wrong errorcode: Code:
{"status":"100","message":"Incorrect log-in or password."} Please contact the cocoleech.com support and ask them to fix login via this following call: Code:
members.cocoleech.com/auth/api?username=xxx&password=xxx&link=xxx -psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#6
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Thanks as always for the quick response, i'm contacting them right now
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#7
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I've contacted them too though I'm unsure whether or not the mail I have is still their current one.
I'll mark this thread as "Declined" as the issue is not JD related but I may also set it to "Solved" in case they fix it. Please let me know once they've answered your request. -psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#8
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Quote:
The mail i have is info@cocoleech.com I've already contacted them through the member page and i'll update this thread as soon as they'll answer my request |
#9
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They've answered my E-Mail and told me they've fixed the bug.
-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#10
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Quote:
Thanks again for your support |
#11
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Thanks for your feedback.
-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
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