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Old 21.09.2024, 18:07
lafhej lafhej is offline
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Join Date: Jun 2022
Posts: 46
Default File corrupt when use real-debrid with mega link.

Hello, for long time I have problem with mega and real-debrid. The problem is file like video or image corrupt, corrupt occur is very random, I cannot find cause, but usual when downloading folders with many files. When video corrupt it will not play at all and there is no sign at all, jdownloader will say download success. I have to use ffmpeg to check integrity of video which is very time consuming, and if forget and I archive I do not know I have corruption.

I finally found folder with many small files and fast download, before all big files and take long time sometimes days so I don't dare create log fear very big and hard to find issue.

Here is log
21.09.24 21.59.39 <--> 21.09.24 22.48.46 jdlog://5565411370661/

Here is folder
**External links are only visible to Support Staff****External links are only visible to Support Staff**

The folder has 264 files, after finish download I run video check and found three corrupt files. I reset and download them again, after rerun check the three files are no corrupt.

The three files are
Companion2001-DragonGirl-EP2-Lv3_ani.webm
Companion2003-Gorgon-EP1-Lv1_ani.webm
Companion2009-AbyssalWarden-EP1-Lv1_ani.webm

There are another three files with error in download, error message is Temporarily unavailable. These download not complete but maybe interest.
Companion2002-Succubus-EP1-Lv2_ani.webm
Companion2009-AbyssalWarden-EP1-Lv2_ani.webm
Companion2010-TheWitch-EP1-Lv1_ani.webm

I hope this can help find what problem is, I have no problem with other hosts or real-debrid with other filehosts (e.g. rapidgator), only when real-debrid with mega link.

Thank you.
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  #2  
Old 23.09.2024, 13:15
pspzockerscene's Avatar
pspzockerscene pspzockerscene is online now
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 73,521
Default

Please contact the real-debrid.com support.

In general, you should check your hardware first, see:
https://support.jdownloader.org/de/k...ha1-hash-check
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