#1
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Cookie Login Not Working
For some reason a jdowloader can't login to both instagram & tiktok using cookies. I've had it working before & know how to login but after deleting my accounts that logged out & trying to re-sign in all I get is "JDownloader checks if logins are correct" & a progress bar that goes forever.
I looked at previous posts about something similar & one of the guesses was an ip block, but for multiple sites not working, is it a JD issue? Thanks for any insight anyone can provide *Edit: JD is having the same issue with VSCO login **Edit: It's actually all accounts having this issue, even ones with a password. ***Edit: It eventually says "No internet connection" Last edited by zylaxabi; 28.09.2024 at 10:18. Reason: addition |
#2
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@zylaxabi: Please provide a log, see https://support.jdownloader.org/de/k...d-session-logs
wait for issue, create a log and then send logID to support@jdownloader.org or post it here
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JD-Dev & Server-Admin |
#3
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JD isn't even letting me create a log:
**External links are only visible to Support Staff****External links are only visible to Support Staff** I guess there's some connection issue? I already completely uninstalled JD & reinstalled it, & I'm still having this issue. |
#4
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Are you on MacOS 15? If so, there are many reports/articles about networking issues with this version. Have you tried to disable Private Relay (if enabled)?
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JD-Dev & Server-Admin |
#5
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i don't think i have private relay enabled & this issue only came up when I got a new computer. I've had MacOS 15 on a previous computer but when trying to get JD on this new computer, it stopped working.
Is there any other ideas? Is there a previous version of JD that might work? |
#6
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didnt really realize JD doesn't really work at all for me right now.
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#7
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To me that sounds like a problem on your side like a network issue or something like a firewall/AV application that is blocking connections.
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download Last edited by pspzockerscene; 01.10.2024 at 13:21. Reason: Fixed typo |
#8
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@zylaxabi: I was asking about MacOS 15 because there are many report about network issues you can find on the web/news sites and other reports of MacOS15 users. If you want we can take a look together via Teamviewer, just contact us via support@jdownloader.org
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JD-Dev & Server-Admin |
#9
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is there still a blanket issue with macOS 15 & JD? i remember there used to be a warning right? that isn't there anymore? so I thought it would be fine to update to 15 when i got this new computer. Or do you guys know that it can work & maybe i just have to tweak around with my macs settings?
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#10
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@zylaxabi: it has nothing to do with JDownloader. just google for "MacOS 15 network issues". there was a java (not JDownloader) issue with MacOS 14 that has been resolved very fast by Apple.
Without having access to a computer that has this problem, we can't really provide any help. If you can get Teamviewer running, we can take a look at it together and maybe find a solution for it. You may contact us via support@jdownloader.org
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JD-Dev & Server-Admin |
#11
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i should be okay, i think turning off my firewall lets JD work. So i'll just toggle it on & off until there's some sort of update. Thanks for the offer & the help.
You guys do a great job. |
#12
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@zylaxabi: have you tried to remove/install the firewall again? what firewall are you using? maybe try to add JDownloader to white/exclude list?
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JD-Dev & Server-Admin |
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