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  #1  
Old 13.01.2018, 21:59
direhack
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Default put.io

My put.io account stopped working yesterday. I can still login fine on their website, but jDownloader was showing that the login/pass is wrong.

13.01.18 14.58.12 <--> 13.01.18 14.57.22 jdlog://3845254433151/

Thanks!
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  #2  
Old 14.01.2018, 03:25
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raztoki raztoki is offline
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you will need to have debug mode enabled in advanced settings to see the http request behind the exception.

https://support.jdownloader.org/Know...d-session-logs

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  #3  
Old 14.01.2018, 23:02
shadfresh
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I am also having the same issue. I am unable to log into my premium Put.io account. I get a message saying my login is incorrect.


14.01.18 14.53.06 <--> 14.01.18 14.55.07 jdlog://0106254433151/
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  #4  
Old 15.01.2018, 01:05
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raztoki raztoki is offline
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Thankyou for your report.

I have fixed the issue, update will be released shortly in accordance with 'plugin update', more information on this please read [FAQ] Updates..

caused by there website login changing inputs. or refusing input that we had been using.

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  #5  
Old 23.01.2018, 23:24
shmity shmity is offline
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This issue seems to still be there

24.01.18 09.18.28 <--> 24.01.18 09.21.24 jdlog://2230354433151/

I cant see the bug fix in the activity log?

Thanks!
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  #6  
Old 24.01.2018, 00:37
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raztoki raztoki is offline
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@shmity

can you please delete the account in account manager
enable debug mode in advanced settings
add the account back in account manager
on error upload the newest log
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  #7  
Old 24.01.2018, 10:05
shmity shmity is offline
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No worries!
Here the new log

24.01.18 20.04.24 <--> 24.01.18 20.06.05 jdlog://5540354433151/
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  #8  
Old 24.01.2018, 10:57
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Jiaz Jiaz is offline
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Your logins are invalid!
Sorry, Invalid username or password.
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  #9  
Old 24.01.2018, 12:00
shmity shmity is offline
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Quote:
Originally Posted by Jiaz View Post
Your logins are invalid!
Sorry, Invalid username or password.
I am able to log in to the put.io website and use an alternative download manager using the same credentials...
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  #10  
Old 24.01.2018, 12:06
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Jiaz Jiaz is offline
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Just tested again. Don't work in Firefox/Chrome. Sure you are using the same logins?!
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  #11  
Old 24.01.2018, 12:54
shmity shmity is offline
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Im very sorry! I had removed a gmail alias to make sure it wasn't that throwing up an error, new log with appropriate credentials used now.

24.01.18 22.53.33 <--> 24.01.18 22.55.12 jdlog://4940354433151/
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  #12  
Old 24.01.2018, 16:30
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raztoki raztoki is offline
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@shmity
Sorry, Invalid username or password.
from html within error message

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  #13  
Old 24.01.2018, 22:59
shmity shmity is offline
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Im really not sure whats going on. I can log in using those credentials on multiple machines using different browsers, Im not sure why you're unable to.

25.01.18 08.54.55 <--> 25.01.18 08.57.43 jdlog://8870354433151/
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  #14  
Old 25.01.2018, 09:18
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Jiaz Jiaz is offline
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Please try again after next update
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  #15  
Old 30.01.2018, 09:50
shmity shmity is offline
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Thanks is guys, issue seems to be resolved now.
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