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  #1  
Old 02.03.2021, 07:12
rhodesfreak rhodesfreak is offline
Junior Loader
 
Join Date: Mar 2021
Posts: 10
Default [VPN issue] Subyshare plugin outdated

Dear all,

I subscribed to Subyshare and I get the "Plugin outdated" error message.

This is my log id: jdlog://8637725302851

Could you please have a look?

Thanks!
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  #2  
Old 02.03.2021, 14:18
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Hi,
seems like your issue is happening when trying to login.
Please provide a debug log:
Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 02.03.2021, 19:47
rhodesfreak rhodesfreak is offline
Junior Loader
 
Join Date: Mar 2021
Posts: 10
Default

Hi,

I already did, I provided the log on my first post.

Or is there another way to do it?

Thanks
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  #4  
Old 02.03.2021, 19:51
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Enable debug mode first (see instructions) and then create another log.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #5  
Old 02.03.2021, 20:36
rhodesfreak rhodesfreak is offline
Junior Loader
 
Join Date: Mar 2021
Posts: 10
Default

Hi,

I found it, please see below:

This is my log id: jdlog://5557725302851

Thanks!
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  #6  
Old 03.03.2021, 14:55
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Hi,
according to your log, the subyshare.com website returned the following errormessage:
Code:
<div class="center">
<td align="center" valign="middle">
Sorry ,we do not support downloading from Dedicated servers/VPS/RDP/VPN/Tor/Proxies/Socks services<br/>
Please download from your PC without using any above services.<br/>
If this is our mistake ,please contact admin@subyshare.com!!!<br/><br/>
IF you HAVE reasons to must use it ,please contact us to request unblock (WEB) !!!
</td>
This is not related to our software.
Please figure it out on your own / try to download without using a VPN.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
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