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  #1  
Old 18.01.2010, 17:34
dede37
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Thumbs down Bug Lost Connexion

Hello,

I have a problem when I download a file on RS with my premium account I saw the message 'Connection Lost' and then displayed a time scrolls (4 minutes I think).

I want to know how to change the time for which is much shorter beaucause is too long ...

Thank you

Log when the connexion is lost :

246 18/01/10 16:20:28 - FINER [java_downloader] -> onCHunksReady
246 18/01/10 16:20:28 - INFO [java_downloader] -> Close connections if the are not closed yet
246 18/01/10 16:20:28 - INFO [java_downloader] -> Closed connection before closing file
246 18/01/10 16:20:28 - INFO [java_downloader] -> Closed connection before closing file
246 18/01/10 16:20:28 - INFO [java_downloader] -> Closed connection before closing file
246 18/01/10 16:20:28 - INFO [java_downloader] -> Closed connection before closing file
246 18/01/10 16:20:28 - INFO [java_downloader] -> Closed connection before closing file
246 18/01/10 16:20:28 - INFO [java_downloader] -> Closed connection before closing file
246 18/01/10 16:20:28 - INFO [java_downloader] -> Closed connection before closing file
246 18/01/10 16:20:28 - INFO [java_downloader] -> Closed connection before closing file
246 18/01/10 16:20:28 - INFO [java_downloader] -> Closed connection before closing file
246 18/01/10 16:20:28 - INFO [java_downloader] -> Close File. Let AV programs run
246 18/01/10 16:20:28 - SEVERE [java_downloader] -> DOWNLOAD INCOMPLETE DUE TO FILESIZECHECK
246 18/01/10 16:20:28 - SEVERE [java_downloader] -> Error occured: ERROR_DOWNLOAD_INCOMPLETE
246 18/01/10 16:20:28 - SEVERE [java_downloader] -> DOWNLOAD INCOMPLETE DUE TO FILESIZECHECK
246 18/01/10 16:20:28 - SEVERE [java_downloader] -> Error occured: ERROR_DOWNLOAD_INCOMPLETE
246 18/01/10 16:20:28 - WARNING [java_downloader] ->
Error occured- latest: ERROR_TIMEOUT_REACHED
00100000000101000000000000000001 <Statuscode
00000000000000000000000000000001 |TODO
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00000000000100000000000000000000 |ERROR_TIMEOUT_REACHED
00100000000000000000000000000000 |PLUGIN_ACTIVE
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  #2  
Old 19.01.2010, 13:06
remi
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Allow java.exe and javaw.exe in your firewall and virus software. Also disable html/web scanner in your virus software.

Reduce the Max.Con. setting (bottom right corner of jD window) to a few (1-3) connections per download.
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  #3  
Old 19.01.2010, 17:09
dede37
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I am far from the 1 to 3! I am a 9 connections per download with 4 simultaneous downloads.
I already reinstalled my computer yesterday to see if it was ... Unfortunately not. How to set the duration of 5minutes?

Java is allow
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  #4  
Old 20.01.2010, 14:17
remi
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Cool

You should reduce your number of connections as I proposed.

Quote:
Originally Posted by dede37 View Post
How to set the duration of 5minutes?
What do you mean with that?
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  #5  
Old 20.01.2010, 20:50
dede37
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1 Or 3 ???

So little !
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  #6  
Old 21.01.2010, 10:54
remi
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If it works with 1 connection per download you can try 2... and 3, but I would not go higher than 3.
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  #7  
Old 21.01.2010, 19:15
dede37
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Ok =]

But on my MAC I meet no problem of deconnexion even with 3 downloads at the same time and with 10 connections by downloads!!
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  #8  
Old 22.01.2010, 14:23
remi
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That's because Macs are better! Happy?
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  #9  
Old 23.01.2010, 19:52
dede37
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Euu. No...

With other download applications there are no problems...
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  #10  
Old 24.01.2010, 13:39
remi
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Are you running any BitTorrent clients on your Windoze PC?
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  #11  
Old 24.01.2010, 20:45
dede37
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Eu no. ^^
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  #12  
Old 25.01.2010, 12:18
remi
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If you implemented all the recommendations provided in this thread and you still have the problem, then I guess only a detailed log (not a small extract) can lead to a resolution of your problem.

Look here for logging instructions.
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