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Old 29.05.2022, 07:01
Bidasci Bidasci is offline
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Exclamation Skipped - Account is missing but I have the required account



I am trying to download from keep2share, and it says "Skipped - Account is missing" but I am signed in. Why is this error happening? If I download it from the internet browser, it downloads fine.
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Old 30.05.2022, 10:10
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Jiaz Jiaz is offline
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@Bidasci: please provide a debug log
Enable Settings->Advanced Settings->Log.debugmodeenabled and restart JDownloader, refresh the account and then try to download the file and then create a log, see https://support.jdownloader.org/Know...d-session-logs and post shown logID here
account status is free and maybe the file requires premium account? or you have a different account in browser?
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Old 01.06.2022, 20:22
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Jiaz Jiaz is offline
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@Bidasci: any feedback?
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