[MeatPocket]

Not sure if anybody else is having the same issue? The last week approximately all of my K2S downloads stop after about 100MB or so and then display "Temporarily Unavailable". JDownloader does not seem to be able to restart them itself after the 30 minutes given to retry. I have to choose to Skip and then Force Start to get them running again. I haven't changed any settings myself, so nothing has changed on my end for this. I looked through the logs a bit myself and I'm seeing messages about inactivity.

04.06.22 21.11.56 <--> 05.06.22 10.43.57 jdlog://0840035302851/

[Jiaz]

@MeatPocket: What happens after the 30 minutes of timeout/waiting? can you provide a screenshot when this happens? so I can see how your JDownloader *reacts* on this issue?

log shows that the download connection just *stops* and signals *end of transmission* after x mbyte. as no changes from our side and no similiar reports (at least not in our forum) I guess this is just a temp. issue or just restricted to this/some download servers.

[MeatPocket]

There's nothing to see sadly, I just watched it again. The Temporarily Unavailable message just disappears real quick and comes right back up. The software does not seem to actually make an attempt to reconnect.

[Jiaz]

@MeatPocket: could you create a log for this. for example only activate a single download (disable the rest) and reproduce the issue(timeout, wait, then what happens next) and create the log.

[MeatPocket]

There is only the single download running. Here's the current log with the most recent disconnect I was just speaking about. I did skip it and force it to restart just before my last reply, so it's going again, but just before that was the time where it cycled and did not resume:

04.06.22 21.11.56 <--> 05.06.22 13.23.12 jdlog://4840035302851/

[Jiaz]

@MeatPocket: log shows that you had to resume because the download was stopped due to "Skipped-Captcha invalid", that means k2s requested a captcha and the answer was wrong, so JDownloader stopped this download. You can change behaviour of this via
Settings->Advanced Settings->CaptchaSettings.captchatimeoutaction
log does not show any other error (except reported timeout issue) and waits and then resumes/continues on its own

--ID:2385TS:1654443649671-6/5/22 11:40:49 AM - [jd.plugins.download.raf.OldRAFDownload(handleErrors)] -> ExternalStop: false|VerifiedFilesize: 1363148800|FileSize: 1363148800|Loaded: 94627652
--ID:2408TS:1654444099394-6/5/22 11:48:19 AM - [jd.plugins.download.raf.OldRAFDownload(handleErrors)] -> ExternalStop: false|VerifiedFilesize: 1363148800|FileSize: 1363148800|Loaded: 117547285
--ID:2612TS:1654448703924-6/5/22 1:05:03 PM - [jd.plugins.download.raf.OldRAFDownload(handleErrors)] -> ExternalStop: false|VerifiedFilesize: 1363148800|FileSize: 1363148800|Loaded: 163517517

[MeatPocket]

That's not true because no captcha fired for me to skip. Additionally, the software always shows a different error if I either enter a wrong captcha, or more commonly if I miss it and it times out. It will show "Captcha Required" as the reason for the skip versus this temporarily unavailable comment.

Additionally, if a captcha is needed, then why does the Skip Download/Force Start workaround resume the download without a captcha firing?

I have restarted the program from scratch and started the download over again (no captcha popped this time either). When it inevitably times out again and fails to restart, I will resend that new log over.

[Jiaz]

@MeatPocket: The log contains lots of

jd.plugins.PluginException: Download Incomplete->ERROR_DOWNLOAD_INCOMPLETE

that error happens because of the timeout and indicate that the download is not yet complete

[Jiaz]

Originally Posted by MeatPocket

That's not true because no captcha fired for me to skip. Additionally, the software always shows a different error if I either enter a wrong captcha, or more commonly if I miss it and it times out. It will show "Captcha Required" as the reason for the skip versus this temporarily unavailable comment.

From your log

jd.plugins.PluginException: ERROR_CAPTCHA|Value:-1
at jd.plugins.hoster.K2SApi.handleDownload(K2SApi.java:701)
at jd.plugins.hoster.K2SApi.handleFree(K2SApi.java:592)
at jd.plugins.PluginForHost.handle(PluginForHost.java:1254)
--ID:2285TS:1654441748335-6/5/22 11:09:08 AM - [jd.plugins.hoster.K2SApi(readConnection)] ->
{"status":"error","code":406,"message":"Invalid captcha code","errorCode":31}
--ID:2284TS:1654441755464-6/5/22 11:09:15 AM - [jd.controlling.downloadcontroller.DownloadWatchDog(setFinalLinkStatus)] ->
}->CAPTCHA

Originally Posted by MeatPocket

Additionally, if a captcha is needed, then why does the Skip Download/Force Start workaround resume the download without a captcha firing?

JDownloader tries to resume/continue a download with existing/cached generated link as long as possible, which is the reason you don't have to solve captchas then.

--ID:2303TS:1654441761921-6/5/22 11:09:21 AM - [org.jdownloader.captcha.v2.ChallengeResponseController(handle)] -> Solving Done. Result: [CaptchaResponse: Value:d03sPh Priority: 100 Solved By: DialogBasicCaptchaSolver]
{"status":"success","code":200,"message":"Captcha accepted, please wait","free_download_key":"","time_wait":30}

Once the cached link no longer works, JDownloader will generate a new one and you did solve a captcha for it

[Jiaz]

Originally Posted by MeatPocket

I have restarted the program from scratch and started the download over again (no captcha popped this time either). When it inevitably times out again and fails to restart, I will resend that new log over.

Thanks for your patience and help!

[MeatPocket]

Right! That's the problem. K2S keeps timing out or something in the middle of every download and then the software does not reconnect.

If a captcha was needed on resume, I would certainly enter it if it ever came up, but it does not, except for maybe once or twice when I was gone for a considerable amount of time and K2S asked for one because I had not been connected for some time.

Generally though, these downloads resume without a problem when I manually choose Skip and Force Start and no captcha is coming up when the resume begins.

It will run another 100MB or so and then the process repeats itself.

If something is going wrong on the K2S side where these things keep timing out, there's nothing we can do about that, but I am curious why the software is not able to resume it by itself and why I always need to choose the Skip and Force Start myself.

Like I said, though, I restarted it so that the next log I can attach will be clean except for these Temporarily Unavailable comments.

[MeatPocket]

Originally Posted by Jiaz

Thanks for your patience and help!

There was a time earlier when a captcha came up that I entered a "wrong" response. I say wrong in quotes because I'm positive it was right, but whatever. That was not related to the issue I'm trying to address. I think that's the piece you quoted above. The new log later should hopefully help clarify that.

EDIT: The restart has already failed and is in the Temporarily Unavailable status, so I should have that log sooner than I thought.

[MeatPocket]

05.06.22 13.26.10 <--> 05.06.22 14.42.52 jdlog://2940035302851/

Restarted the program, resumed the download, let it stop on its own and come up with this Temporarily Unavailable error, let that cycle through for the 30 minutes it does, timer expired and then it restarted a new 30 minute timer.

[jim89]

I am having the same issue. Constant timeouts for K2S downloads and showing "temporarily unavailable."

Any update on a fix?

[Jiaz]

@MeatPocket: Thanks for the log! finally understand what you mean and I was able to find/locate the issue
JDownloader does not reset the error state after the 30 mins
I will look into it and fix it, so after 30 mins of waiting it will resume

Looks like the server has some issues as the download fails always from the same file server

[Jiaz]

Originally Posted by jim89

I am having the same issue. Constant timeouts for K2S downloads and showing "temporarily unavailable."

Any update on a fix?

Please provide a log, see https://support.jdownloader.org/Know...d-session-logs but most likely it's the same issue so nothing we can fix, except the bug found/reported by MeatPocket

[MeatPocket]

Great news! K2S seems to have fixed their issue this week as since my last post, I have only seen one of those Temp errors. Good to know it will be improved for future times.

[Jiaz]

Originally Posted by MeatPocket

Good to know it will be improved for future times.

Thanks to your bug report AND the last log that only contained the issue. Helped me to track down the problem !

[Jiaz]

@MeatPocket: with next core update (by tomorrow) JDownloader will now correctly resume and no longer stay in error state