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  #101  
Old 14.09.2011, 14:16
phate89
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Quote:
Originally Posted by Jiaz View Post
please provide a logfile
i don't understand what log since enabling premium account didn't create any log even in all...
btw here the log file of the download attempt (without premium since when i enable it it returns off and expired):
Code:
------------------------  Thread: 15  -----------------------
15 14/09/11 13.04.03 - FINER [java_downloader] -> Checking for available updates

------------------------  Thread: 16  -----------------------
16 14/09/11 13.04.06 - SEVERE [java_downloader] -> Webupdater offline or nothing to update

------------------------  Thread: 17  -----------------------
17 14/09/11 13.04.29 - FINER [java_downloader] -> Checking for available updates

------------------------  Thread: 18  -----------------------
18 14/09/11 13.04.31 - SEVERE [java_downloader] -> Webupdater offline or nothing to update

------------------------  Thread: 19  -----------------------
19 14/09/11 13.04.37 - FINER [java_downloader] -> Checking for available updates

------------------------  Thread: 20  -----------------------
20 14/09/11 13.04.39 - SEVERE [java_downloader] -> Webupdater offline or nothing to update

------------------------  Thread: 12  -----------------------
12 14/09/11 13.04.44 - INFO [java_downloader] -> ClipBoard Observation disabled

------------------------  Thread: 21  -----------------------
21 14/09/11 13.08.14 - INFO [java_downloader] -> DownloadWatchDog: start

------------------------  Thread: 22  -----------------------
22 14/09/11 13.08.14 - INFO [java_downloader] -> Start new Download: fileserve.com

------------------------  Thread: 23  -----------------------
23 14/09/11 13.08.14 - INFO [java_downloader] -> Start working on Declaime-Self_Study-2011-VOiCE.rar
23 14/09/11 13.08.44 - INFO [java_downloader] -> Handling errors...
23 14/09/11 13.08.45 - INFO [java_downloader] -> There is no JAC method for the service fileserve.com
23 14/09/11 13.08.52 - INFO [java_downloader] -> Errore captcha
23 14/09/11 13.08.52 - WARNING [java_downloader] -> 
Error occured- latest: ERROR_CAPTCHA
00100000000001000000000000001001 <Statuscode
00000000000000000000000000000001 |TODO
00000000000000000000000000001000 |ERROR_CAPTCHA
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00100000000000000000000000000000 |PLUGIN_ACTIVE


------------------------  Thread: 22  -----------------------
22 14/09/11 13.08.55 - INFO [java_downloader] -> Start new Download: fileserve.com

------------------------  Thread: 24  -----------------------
24 14/09/11 13.08.55 - INFO [java_downloader] -> Start working on Declaime-Self_Study-2011-VOiCE.rar
24 14/09/11 13.09.25 - INFO [java_downloader] -> Handling errors...
24 14/09/11 13.09.25 - INFO [java_downloader] -> There is no JAC method for the service fileserve.com
24 14/09/11 13.10.03 - INFO [java_downloader] -> Errore captcha
24 14/09/11 13.10.03 - WARNING [java_downloader] -> 
Error occured- latest: ERROR_CAPTCHA
00100000000001000000000000001001 <Statuscode
00000000000000000000000000000001 |TODO
00000000000000000000000000001000 |ERROR_CAPTCHA
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00100000000000000000000000000000 |PLUGIN_ACTIVE


------------------------  Thread: 22  -----------------------
22 14/09/11 13.10.06 - INFO [java_downloader] -> Start new Download: fileserve.com

------------------------  Thread: 25  -----------------------
25 14/09/11 13.10.06 - INFO [java_downloader] -> Start working on Declaime-Self_Study-2011-VOiCE.rar
25 14/09/11 13.10.09 - INFO [java_downloader] -> Errore non previsto
25 14/09/11 13.10.09 - FINEST [java_downloader] -> Thread aborted

------------------------  Thread: 22  -----------------------
22 14/09/11 13.10.10 - INFO [java_downloader] -> 4rounds left to start new downloads
22 14/09/11 13.10.11 - INFO [java_downloader] -> 3rounds left to start new downloads
22 14/09/11 13.10.12 - INFO [java_downloader] -> 2rounds left to start new downloads
22 14/09/11 13.10.13 - INFO [java_downloader] -> 1rounds left to start new downloads
22 14/09/11 13.10.14 - INFO [java_downloader] -> 0rounds left to start new downloads

------------------------  Thread: 13  -----------------------
13 14/09/11 13.10.14 - INFO [java_downloader] -> Downloads stopped

------------------------  Thread: 22  -----------------------
22 14/09/11 13.10.14 - INFO [java_downloader] -> DownloadWatchDog: stop

------------------------  Thread: 12  -----------------------
12 14/09/11 13.10.34 - INFO [java_downloader] -> ClipBoard Observation enabled
  #102  
Old 14.09.2011, 14:43
remi
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Here are the instructions for posting a complete and detailed log.

Did you check your account on the host's website?
  #103  
Old 14.09.2011, 15:14
phate89
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i cut the first part.. here the complete:
http://jdownloader.net:8081/pastebin/52851
like i already aid jdownloader up to date, premium working on both (vps and pc home), but jdownloader fileserve premium works only in my pc at home, not my vps
  #104  
Old 14.09.2011, 15:23
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Jiaz Jiaz is offline
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the log does not show any premium downloads in fileserve
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  #105  
Old 14.09.2011, 16:44
phate89
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Quote:
Originally Posted by Jiaz View Post
the log does not show any premium downloads in fileserve
how can i download from fileserve as a premium if when i enable the premium it disable it because is expired even if it is not?

Last edited by phate89; 15.09.2011 at 03:29.
  #106  
Old 15.09.2011, 10:29
remi
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Quote:
Originally Posted by phate89 View Post
...and i have a special character in the password...
Did you already remove the special character from your password as I recommended in post #99?
  #107  
Old 15.09.2011, 12:03
phate89
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Quote:
Originally Posted by remi View Post
Did you already remove the special character from your password as I recommended in post #99?
i did not... but at home works well with the same password...
  #108  
Old 15.09.2011, 12:10
remi
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Do it because it's necessary for jD.
  #109  
Old 15.09.2011, 12:12
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raztoki raztoki is offline
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maybe different plugin versions on each system, that would explain it?

We reverted back to using API and it can not handle non alpha numeric passwords.
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  #110  
Old 15.09.2011, 18:52
phate89
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Quote:
Originally Posted by raztoki View Post
maybe different plugin versions on each system, that would explain it?

We reverted back to using API and it can not handle non alpha numeric passwords.
both versions are up to date.. how can i check the plugin version?
  #111  
Old 16.09.2011, 11:48
remi
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You can check it in the Version column of the Settings -> Plugins & Add-ons -> Host list.
  #112  
Old 17.09.2011, 01:30
phate89
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Quote:
Originally Posted by remi View Post
You can check it in the Version column of the Settings -> Plugins & Add-ons -> Host list.
same version

edit: i change the password to a new password and updated and it was working on both... i change again to the same password that i had before and now both work... very strange but now works xd

Last edited by phate89; 17.09.2011 at 01:35.
  #113  
Old 22.09.2011, 01:39
Afbtr
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Default JDownloader and FileServe Issue

Hello,

I have this issue with fileserve invalid account.

I reinstall the Jdownloader but still the same problem.

I have Premium account at Fileserve.

Any Suggestion?

Thank you

Af
  #114  
Old 22.09.2011, 03:02
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raztoki raztoki is offline
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Make sure search before making new threads, also read the rules. Also sure you make new threads in the correct area.

Read some of this threads answers it's probably related to password using characters. Change your password to use alpha numeric only. If not post your logfile for us.

http://jdownloader.org/knowledge/wik...reate-a-jd-log
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  #115  
Old 27.09.2011, 07:39
resistente1988
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Default Fileserve problems I can not download anything with JDownloader

Since about a week I can not download anything from fileserve Jdownloader and I have the premium account. Now uninstall the downloader has already sent several times fileserve mail if there is a problem in my mind and nothing, I still can not download. The problem I get is of Do Offline? Wait 4:00 m: 00s time ends and begins again. Not to do. We appreciate your help
  #116  
Old 27.09.2011, 09:37
remi
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If you can download the files with your browser something is blocking jD. I recommend to :-

1) Allow java and javaw in your firewall and virus software. Disable (or un-install) the html/web download scanner in your virus software.

2) Reduce the Max.Con. setting (bottom right corner of jD window) to 1. Reset the affected links.

If your password contains special characters, please change it.

Then remove your account, restart jD, and add the account again.

Also enable the account and enable "Enable Premium Globally".

If this wouldn't work, please provide a complete and detailed log.
  #117  
Old 27.09.2011, 13:12
cedasrbija
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Default Fileserver premium account problem

My jdownloader show that my premium account fileserver is invalid.

Does anybody has that problem?
  #118  
Old 27.09.2011, 13:21
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raztoki raztoki is offline
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Threads merged, please search before making new threads (specially in wrong sections) @cedasrbija.

Make sure your user password only contains alpha numeric password, allowed chars a to Z and 0 to 9
(fileserve api constraint).

Delete your account from JD, and re-add it again in the account manager.

If it still fails jump on CHAT and we can teamview.
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Last edited by raztoki; 27.09.2011 at 13:26.
  #119  
Old 27.09.2011, 16:34
cedasrbija
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Its working. Tnx!
  #120  
Old 27.09.2011, 17:26
resistente1988
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Thank you for your help, but nothing happened still the same problem. Now I've been reading in other post is that this might Fileserver maintenance and why it fails JDonwloader enter the page Fileserve and sometimes fails to load and sometimes not. That might not be the problem or will be otherwise.
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