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  #401  
Old 05.03.2018, 09:51
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Jiaz Jiaz is offline
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Please create debug logs. Enable Settings-Advanced Settings-Log.debugmodeenabled
and restart JDownloader. Then try to refresh/add the account and create log, see https://support.jdownloader.org/Know...d-session-logs
and post the shown logID here
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  #402  
Old 05.03.2018, 10:41
aprosjat aprosjat is offline
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Quote:
Originally Posted by aprosjat View Post
I have read of others having the same issues and have tried all sorts of thing to get it to work.

Wanted to download from my rapidgator account , but under account manager it is showing my account as expired Jan 1970 , I have left it for an hour just incase my account was locked , but it have been 2 already . To double check that my rapidgator account was still valid i logged into it and it show premium.

I have tried to add and remove the account a few times to see if it would link , but no joy

not sure what update was run as it was working 1 week ago , but now not any ideas ?:outch:
05.03.18 08.37.30 <--> 05.03.18 08.38.21 jdlog://3480554433151/
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  #403  
Old 05.03.2018, 10:49
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@aprosjat: there is no activity of rapidgator at all. remove the account and make sure you've enabled debug log, see my previous post
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  #404  
Old 05.03.2018, 10:56
aprosjat aprosjat is offline
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I unticked disable API for premium Downloads restarted Jdownloader and re added the account and it is working now with no problems!!!!
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  #405  
Old 05.03.2018, 11:18
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@aprosjat: Please provide logs with api enabled. I can't help/check/fix anything without logs. API works fine here, so please provide debug logs
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  #406  
Old 05.03.2018, 12:40
pocs pocs is offline
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I have the problem of connection time out , and then resume 5 minute later. downlaod for a while. then timeout again. no problem with other filehost. only rapidgator.
but If i download through web browser. everything ok
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  #407  
Old 05.03.2018, 13:07
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Please provide logs
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  #408  
Old 05.03.2018, 13:20
pocs pocs is offline
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Dear Jiaz.

It said please provide this ID:

05.03.18 19.05.14 <--> 05.03.18 18.44.13 jdlog://5980554433151/

It have tried both max set to "1" and set to "8"

at 1, speed stay at 55KB/s and that's why i make it to 8 to make more connection at the same time to hope my list can finsihed faster

**External links are only visible to Support Staff**

Last edited by pocs; 05.03.2018 at 13:24.
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  #409  
Old 05.03.2018, 15:14
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Jiaz Jiaz is offline
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Firewall is killing the connection
va.net.SocketException: Connection reset
Those are caused by local/remote firewall.

From log I could tell that you have many many downloads going on and then abort because of *file already exists* I guess you've hit some sort of limits.
You should not increase max connections in such a situation.

Speed in browser is also slow? please compare speed graphs in taskmanager and don't compare shown speed in browser
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  #410  
Old 05.03.2018, 15:50
pocs pocs is offline
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Thanks for the reply.

The reason of file already exist is actually caused by myself.
I have and duplicate file downloaded. and I dont know which is which label.

So I copy all the link. and set the extraction path properly by copy the same link to the download queue and let it extract.

I am currently using AVG. i already put everything to the exception list.
maybe like you said, it is probably cause by duplicate link and server think i am doing DoS attack....

I actually have more than 500 link in queue
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  #411  
Old 05.03.2018, 16:03
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You could use eventscripter https://board.jdownloader.org/showthread.php?t=70525 and remove existing files from list before downloading.
As far as I remember there is already a script for this or ask mgpai for help with this.
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  #412  
Old 05.03.2018, 17:48
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Will be fixed with next update in 5 mins
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  #413  
Old 05.03.2018, 19:49
nicasio nicasio is offline
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Default Expired account in Rapidgator

Hey guys, today I clear my history and cache, and then I opened JDownloader2 and I deleted Rapidgator account and and restarted JDownloader2. Then I added the Rapidgator account and Voila It is working again. Thanks.:thumbup:
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  #414  
Old 05.03.2018, 19:55
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@nicasio: no need to delete/clear anything. I did update plugin to changed layout on website
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  #415  
Old 06.03.2018, 08:34
pocs pocs is offline
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I thnk the problem is with rapidgator.

I try different machine and different ISP.

it disconnect after a few minute and super slow speed too.

I will email rapidgator and check whats wrong
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  #416  
Old 06.03.2018, 09:30
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Thanks for sharing your findings
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  #417  
Old 19.03.2018, 13:35
chriskirza chriskirza is offline
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Default Rapidgator connection problems

Since the first day i bought my rapidgator premium account i get connection problems when downloading.
I start the download with 5 max downloads and 4 chunks per download, and after a few minutes i get connection problem and have to wait for 5 min before it starts again.
I tried a few settings i found here like limit chunks to 1, limit download speed, enable experimental settings SSL.
Nothing works, i keep getting the same problem all the time.
Some help is really needed please.
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  #418  
Old 19.03.2018, 14:01
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Please provide a logfile, see https://support.jdownloader.org/Know...d-session-logs
and post shown logID here.
Create log after the issue occurs
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  #419  
Old 19.03.2018, 15:36
chriskirza chriskirza is offline
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19.03.18 15.33.21 <--> 19.03.18 15.37.10 jdlog://7418554433151/
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  #420  
Old 19.03.2018, 16:11
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Log is full of connection issues(resets). Those either comes from firewall of rapidgator or something on your system kills the connection. It might also be your ISP causing this issue.

Set max chunks per download to 1 and max downloads to 1 and then check if it keeps happening. If so, please create new log.

Did you try same links in browser?
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