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  #1  
Old 12.09.2017, 23:14
henshin henshin is offline
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Default Twitch. Can't login

When I try to login to Twitch I get "Cannot check account". I have never added Twitch before. Why isn't it working?
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  #2  
Old 13.09.2017, 04:55
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tony2long tony2long is offline
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Please upload the log with debug mode enabled in advanced settings.
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  #3  
Old 13.09.2017, 10:07
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Jiaz Jiaz is offline
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Either provide a debug log. Go to Settings-Advanced Settings and search for debug and enable log debug. Restart JDownloader, try to add the account, wait for error and create log https://support.jdownloader.org/Know...d-session-logs
or
send logins to support@jdownloader.org so we can check/fix it
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  #4  
Old 18.09.2017, 11:16
Bradamante Bradamante is offline
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I have the same problem, Twitch account can not be verified when I add it:
18.09.17 11.14.38 <--> 18.09.17 11.16.17 jdlog://1018514015941/
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  #5  
Old 20.09.2017, 13:55
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It seems you've activated two factor auth?
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  #6  
Old 20.09.2017, 14:03
Bradamante Bradamante is offline
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Well I have deactivated two factor authentication in my Twitch account. Then I deleted the account in JDownloader, added it again - no success. JD still says "Cannon check Account", just as before.
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  #7  
Old 20.09.2017, 14:49
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I can try/check again. Same logins as before?
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  #8  
Old 20.09.2017, 18:32
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Login without enabled 2fa will be fixed with next update
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  #9  
Old 17.03.2018, 14:22
Arkham Arkham is offline
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Default Cannot add Twitch Account

cant add twitch account on JD.

Last edited by Arkham; 19.03.2018 at 04:55.
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  #10  
Old 19.03.2018, 04:57
Arkham Arkham is offline
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Hello,

I tried to add Twitch Account to get subscription-only vods and got "Cannot check Account" after entered several Captcha popups manually everytime.
I also don't enabled 2factor auth as far as I know.

Please help.

17.03.18 20.53.12 <--> 17.03.18 20.53.06 jdlog://0417554433151/
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  #11  
Old 19.03.2018, 12:44
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Jiaz Jiaz is offline
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Can you send me logins and example links to support@jdownloader.org for testing?
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  #12  
Old 30.03.2018, 05:36
Arkham Arkham is offline
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I can add account and download the vods now. Thank you so much.
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  #13  
Old 03.04.2018, 17:48
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Jiaz Jiaz is offline
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Thanks for the feedback! But we haven't changed anything in plugin Either they have
Did you change anything on account?
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  #14  
Old 16.04.2018, 12:30
Matejxx Matejxx is offline
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Hello, I have a same problem with Twitch plugin - Cannot check account.

When I am trying to delete and add my twitch username/password again, infinite amount of reCapcha windows keeps poping up, then cannot check account message again :( I have never enabled 2-factor autentification.

16.04.18 12.25.29 <--> 16.04.18 12.28.05 jdlog://1480754433151/
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twitch.jpg  
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  #15  
Old 17.04.2018, 09:03
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Jiaz Jiaz is offline
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I will look into this as soon as I find free time
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  #16  
Old 18.04.2018, 14:55
Terminidego25 Terminidego25 is offline
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If I fill the gaps, it appears to log in with a "Correct account" mesage, but I have 2FA activated on Twitch and JDownloader don't ask me for a code.
Is it really logged in? Because I'm receiving notifications to insert a code on mobile but there is not a prompt or a place to put the code
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  #17  
Old 18.04.2018, 15:03
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Jiaz Jiaz is offline
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@Terminidego25:
2fa is not yet supported, see
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  #18  
Old 19.04.2018, 20:55
Arkham Arkham is offline
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Quote:
Originally Posted by Jiaz View Post
Thanks for the feedback! But we haven't changed anything in plugin Either they have
Did you change anything on account?
Sorry for the late reply.
I didn't change anything on the JD client or plugin if I can recalled. After a couple JD updates between the report date and last reply date, I can suddenly add Twitch account and download sub-only vods. Sorry if this doesn't explained much. Thank you for your hard work.
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  #19  
Old 20.04.2018, 09:25
Matejxx Matejxx is offline
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I can confirm that I had this problem couple of times before and it usually fixed itself many times. But now it seems broken permanently.

I can download Twitch VODs, but not subs-only Twitch mod, which needs Twitch loggin in JDownloader. Also, link grabber says "Plugin Defect!"
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  #20  
Old 20.04.2018, 09:59
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Jiaz Jiaz is offline
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@Arkham: thanks for the feedback!
@Matejxx: can you please provide new logs? or send me logins to support@jdownloader.org ?
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