Hi, i'm new. I'm italian and i can't write very good in english but i try
From 2 months, more or less, i can't update jdownloader and it gives me this message:

'' org.jdownloader.update.SelfUpdateException: Selftest took more than 5 minutes

at org.jdownloader.update.SelfUpdateClient.finishSelfUpdate(SelfUpdateClient.java:268)

at org.jdownloader.update.UpdateManager.runFinishSelfUpdate(UpdateManager.java:1089)

at org.jdownloader.update.DefaultCallbackHandler.onResults(DefaultCallbackHandler.java:349)

at org.jdownloader.update.UpdateManager.runUpdateLoop(UpdateManager.java:1204)

at org.jdownloader.update.UpdateManager$4.run(UpdateManager.java:439)

at java.lang.Thread.run(Unknown Source) ''

can anyone help me please?

[Jiaz]

Close JDownloader. Delete the file Core.jar and the folders 'tmp' and 'update'. Start JDownloader again and it should update just fine. In case this still fails, I suggest we do a teamviewer session, so we can help you live. Contact us via support@jdownloader.org

Originally Posted by Jiaz

Close JDownloader. Delete the file Core.jar and the folders 'tmp' and 'update'. Start JDownloader again and it should update just fine. In case this still fails, I suggest we do a teamviewer session, so we can help you live. Contact us via support@jdownloader.org

Hi, sorry for writing now but i didn't have so much time.
I did like you wrote me but it can't update....and now i have this new error message:

" org.jdownloader.update.SelfUpdateException: Selftest took more than 5 minutes

at org.jdownloader.update.SelfUpdateClient.finishSelfUpdate(SelfUpdateClient.java:268)

at org.jdownloader.update.UpdateManager.runFinishSelfUpdate(UpdateManager.java:1089)

at org.jdownloader.update.DefaultCallbackHandler.onResults(DefaultCallbackHandler.java:349)

at org.jdownloader.update.UpdateManager.runUpdateLoop(UpdateManager.java:1514)

at org.jdownloader.update.UpdateManager$4.run(UpdateManager.java:439)

at java.lang.Thread.run(Unknown Source) "

Can anyone help me?

[Jiaz]

Close JDownloader. delete the logs folder. Try to update again.
In case it still fails, please zip the logs folder and send to support@jdownloader.org then I can check logs and provide further help. I can also provide help via a Teamviewer session, just contact me via support@jdownloader.org

Originally Posted by Jiaz

Close JDownloader. delete the logs folder. Try to update again.
In case it still fails, please zip the logs folder and send to support@jdownloader.org then I can check logs and provide further help. I can also provide help via a Teamviewer session, just contact me via support@jdownloader.org

Hi, thanks for the answer. I told this to a friend too and he uninstalled me the program and re-installed it. Now it's ok, yesterday it updated succesfully but i don't know until when it will work. I will write again if it will not update it's ok?:)

[Jiaz]

Thanks for the feedback. Just report back when you encounter issues again. Good to have friends like him

Originally Posted by Jiaz

Thanks for the feedback. Just report back when you encounter issues again. Good to have friends like him

ok thanks