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  #1  
Old 15.05.2020, 04:55
baidu3050 baidu3050 is offline
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Default uploadgig status: 'plugin broken'

Hello, I encountered a problem in uploadgig.com, the account password is completely correct, but still unable to log in. I tried to change the password but the problem remains.

14.05.20 21.33.57 <--> 14.05.20 21.33.58 jdlog://1107915302851/
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  #2  
Old 15.05.2020, 06:16
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Please enable debug mode in advanced settings, restart JD, do account check and upload the log again.
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  #3  
Old 15.05.2020, 06:26
paravia paravia is offline
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Default uploadgig status: 'plugin broken'

uploadgig currently shows the following status:
Plugin broken, please contact the JDownloader Support!

worked fine approximately 5 hours ago. Sometime since then, this error showed up.
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  #4  
Old 15.05.2020, 06:30
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Upon account checking or download?
Please upload the log.
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  #5  
Old 15.05.2020, 06:45
paravia paravia is offline
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In the settings under account manager it says this for the account when attempting to just see current status of the account. If you attempt to refresh the same thing occurs. It will briefly show a different error that claims 'invalid username/password!' and then advises that if you are using special characters you should try a password without them (i tried this and the same error occurs). Shortly after this error comes up after the refresh attempt it goes back to the 'plugin broken' error.

I did make sure that my current login & pswd are working by going to a link directly on the site and downloading it without any problems.
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  #6  
Old 15.05.2020, 08:06
masneg masneg is offline
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Hello, I get the same error
15.05.20 07.04.24 <--> 15.05.20 07.05.14 jdlog://3307915302851/
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  #7  
Old 15.05.2020, 10:05
plushead plushead is offline
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Same issues here
15.05.20 14.42.07 <--> 15.05.20 14.46.27 jdlog://0607915302851/
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  #8  
Old 15.05.2020, 10:08
JD176 JD176 is offline
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I also having the same issue.

15.05.20 15.06.47 <--> 15.05.20 15.08.02 jdlog://1607915302851/
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  #9  
Old 15.05.2020, 11:39
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Jiaz Jiaz is offline
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No changes on our side since 14.02.2019. Logs show that Uploadgig states that logins are wrong.
We need username/password to check/fix this. Most likely they have changed something with login/website
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  #10  
Old 15.05.2020, 11:40
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  #11  
Old 15.05.2020, 11:40
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Please provide debug logs, see https://support.jdownloader.org/Know...d-session-logs
See article how to enable debug mode
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  #12  
Old 15.05.2020, 11:53
JD176 JD176 is offline
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Please see debug logs.

15.05.20 16.51.13 <--> 15.05.20 16.52.27 jdlog://0907915302851/
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  #13  
Old 15.05.2020, 12:09
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thanks, looks like they block JD. same request works in browser while fails in JD. working on it
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  #14  
Old 15.05.2020, 12:14
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please check again with next plugin update.
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  #15  
Old 15.05.2020, 12:19
Expat47 Expat47 is offline
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Same problem with Uploadgig. Here's the message I'm getting when attempting to [ADD] the account. I'd removed it to reselect it.
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  #16  
Old 15.05.2020, 13:53
paravia paravia is offline
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thanks for working on it so quickly
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  #17  
Old 15.05.2020, 13:56
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Update is live and should work fine again
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  #18  
Old 15.05.2020, 14:53
JD176 JD176 is offline
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How do you update the plugin? I tried to check update but it say I have the latest version.
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  #19  
Old 15.05.2020, 15:09
fidorulz fidorulz is offline
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Default Uploadgig issues

Since yesterday been having issues. All updates are installed

I have premium but links kept asking for captchas

Today I tried to remove and readd my premium account but its saysing incorrect user name or password

Same credentials work fine from browsers

log info


15.05.20 07.56.18 <--> 15.05.20 08.06.35 jdlog://2317915302851/
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  #20  
Old 15.05.2020, 15:15
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Login still doesn't work?
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  #21  
Old 15.05.2020, 15:24
JD176 JD176 is offline
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Quote:
Originally Posted by Jiaz View Post
Login still doesn't work?
Yeah still doesn't work for me.
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  #22  
Old 15.05.2020, 15:26
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pspzockerscene pspzockerscene is offline
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Merged uploadgig threads.

Please post a DEBUG-log.

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
EDIT

This is probably caused by their login captcha ...
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A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 15.05.2020 at 15:36.
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  #23  
Old 15.05.2020, 16:14
paravia paravia is offline
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the problem is that for the plugin to update we need to be able to 'update' the app, but the app continues to insist it is up to date.
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  #24  
Old 15.05.2020, 16:16
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@paravia: Please provide a debug log. The first update did not fully fix the problem. As pspzocker wrote, most likely there is a login captcha
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  #25  
Old 15.05.2020, 16:45
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pspzockerscene pspzockerscene is offline
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Added support for their login captcha which did solve the issue for me.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #26  
Old 15.05.2020, 17:00
fidorulz fidorulz is offline
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Quote:
Originally Posted by pspzockerscene View Post
Added support for their login captcha which did solve the issue for me.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser **External links are only visible to Support Staff**...! | Please read our **External links are only visible to Support Staff**...!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser **External links are only visible to Support Staff**...! | Please read our **External links are only visible to Support Staff**...!


-psp-
Seems to be working now

thank you
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  #27  
Old 15.05.2020, 17:01
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Thanks for your feedback!

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #28  
Old 15.05.2020, 20:20
yy0852 yy0852 is offline
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Quote:
Originally Posted by pspzockerscene View Post
Thanks for your feedback!

-psp-
Sorry, would you please tell me how to add the support?
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  #29  
Old 15.05.2020, 20:24
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update is already live, update jd and restart and it should work fine again
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  #30  
Old 15.05.2020, 21:59
yy0852 yy0852 is offline
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Quote:
Originally Posted by Jiaz View Post
update is already live, update jd and restart and it should work fine again
Thank you! work perfectly:thumbup:!
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  #31  
Old 16.05.2020, 10:24
plushead plushead is offline
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Quote:
Originally Posted by Jiaz View Post
update is already live, update jd and restart and it should work fine again
Thank you!!! =)
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  #32  
Old 16.05.2020, 11:27
baidu3050 baidu3050 is offline
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After updating today, it is normal, thanks!
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  #33  
Old 17.05.2020, 13:20
Gjohnlue Gjohnlue is offline
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It worked for me once I completely removed and reinstalled the plugin! Thanks!@

Last edited by Gjohnlue; 17.05.2020 at 13:26.
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  #34  
Old 18.05.2020, 22:42
phughes64 phughes64 is offline
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Hi guys, I'm having a similar issue. I have all the latest updates to my jdownloader app but when I try to log into my uploadedgig account, the status shows 'skipped - captcha' and the downloaded traffic bar shows 'temp. disabled'.
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  #35  
Old 19.05.2020, 10:51
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Jiaz Jiaz is offline
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@phughes64: You might have to enter a login captcha for uploadgig. "skipped-captcha" means you did skip/not solve that login captcha. Is your JDownloader running locally with GUI or headless?
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  #36  
Old 19.05.2020, 15:36
phughes64 phughes64 is offline
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Ah okay, so Captcha should pop up for me to complete the setup process?

I'm running in GUI mode.
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  #37  
Old 19.05.2020, 16:52
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raztoki raztoki is offline
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@phughes64
yes. some providers protect login with captcha event. This serves to stop brute force attacks, ddos, logins from different subnets that you're not normally associated with.
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  #38  
Old 21.05.2020, 02:38
lea724 lea724 is offline
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Hi, I am also having this issue. My jDownloader 2 is up to date, my uploadgig.com account login info is correct, and the program is still asking me to fill in captchas and not recognizing my account.

I have restarted the program, no change.

My logs:

20.05.20 19.36.27 <--> 18.05.20 20.21.50 jdlog://3178915302851/
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  #39  
Old 21.05.2020, 15:00
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pspzockerscene pspzockerscene is offline
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According to your loh, you never answered the login captcha.
You HAVE TO answer this captcha at least once so you account can get recognized ...
Code:
jd.plugins.CaptchaException:SkipRequest=SINGLE
-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #40  
Old 22.05.2020, 02:44
lea724 lea724 is offline
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Thank you! I don't remember ever having to do the captcha with a premium account before, so when it kept prompting me, I assumed there was something wrong. Everything's working now.
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