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  #1  
Old 26.09.2020, 09:20
hanz hanz is offline
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Join Date: Mar 2011
Posts: 41
Default deepbrid.com Account login does not work

deepbrid.com
Account Login does not work. Browser (tested with: Chrome/Firefox) opens but it does not show captcha. It shows hints to install extension (which is installed and up to date). Account stays "temporary disabled". Clear Browser cache did not help.

26.09.20 09.11.14 <--> 26.09.20 09.11.48 jdlog://4449225302851/

Last edited by hanz; 26.09.2020 at 11:59.
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  #2  
Old 28.09.2020, 14:11
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Use Chrome as a Workaround.
An update for the Firefox extension may get released this week.
See ticket:


-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 28.09.2020, 15:58
hanz hanz is offline
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Join Date: Mar 2011
Posts: 41
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As i wrote in my first posting the chrome browser did not work too. But i found out that it works if i press the F5 key after the website was loaded (as shown on the screenshots / Extension and Chrome Browser are up to date and browser cache was cleared / i also reinstalled the jdownloader extension / it always shows that website first without captcha, after pressing F5 it shows captcha).
Attached Thumbnails
1.jpg   2.jpg  

Last edited by hanz; 28.09.2020 at 16:00.
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  #4  
Old 28.09.2020, 16:11
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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This is a known issue that will also be fixed with the next update.
This should only happen if chrome was closed before and JD initially opens it.

Workaround:
1. Open chrome and leave it open.
2. Now try the deepbrid login process in JD.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #5  
Old 30.09.2020, 15:32
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 71,088
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Firefox Addon Update 3.3.11 has just been released and it fixes this issue!

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
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