here I have reedited the link for the log file > http://jdownloader.org/pastebin/14119
pastebin link for the log file : **External links are only visible to Support Staff****External links are only visible to Support Staff**
Quote:
1) One of the most common reason for timeout problems is Max.Con. and Max.Dls. (bottom of the window) set too high. Max. Con. should normally be one. The user should try Max.Dls. = 1 for testing, and increase this number to use all of the bandwidth. See Optimizing the Number of Connections.
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hotfile only gives free users 1 chunck no matter how high the max connection setting is set in jdownloader. So I guess this is not the issue
Quote:
2) If the user just uninstalled the antivirus, important parts of the antivirus might still be installed. Most antivirus companies have a Cleanup tool to remove any parts that do not get uninstalled.
2a) An alternative is to check the LSPs and device drivers as described in "General Discussion -> Self Help Index -> Advanced System Cleaning". This discusses the program called "LSPfix" to check for extra routines inserted into the TCP/IP stack and checking for extra device drivers.
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He is using avast and yes this antivirus does have a cleanuptool so I have just told him to use it. The LSPfix is new to me but will tell him to use it too.
Quote:
3) If the user has been downloading and using programs without scanning each program with an antivirus, then the system is probably corrupted. See Recommended Antivirus.
3a) PandaSoftware.com provides a (mostly) on-line antivirus scan that can be used in this case.
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yes that is also a possibility
Quote:
4) Make sure the user is not using a proxy. Sometimes these drop connections after a certain time.
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I doupt that hes using proxy but you never know

> will look into this also.
thank you very much drbits appreciate the support :D always a pleasure talking to you . Will let you know of the outcome
this is where the error begins
27 04.10.2010 07:07:08 - SEVERE [java_downloader] -> Timeout or termination detected: interrupt: 180000 - 180775 - 1286165047671
fallowed by
------------------------ Thread: 28 -----------------------
28 04.10.2010 07:07:08 - WARNING [java_downloader] -> Download not finished. Loaded until now: 199999475/199999999
28 04.10.2010 07:07:08 - SEVERE [java_downloader] -> Error occured: ERROR_DOWNLOAD_FAILED
28 04.10.2010 07:07:08 - SEVERE [java_downloader] -> A critical Downloaderror occured. Terminate...
28 04.10.2010 07:07:08 - SEVERE [java_downloader] -> ABBORTED BY USER
28 04.10.2010 07:07:08 - FINER [java_downloader] -> Chunk finished 0 199999475 bytes
and so on
------------------------ Thread: 27 -----------------------
27 04.10.2010 07:07:08 - FINER [java_downloader] -> onCHunksReady
27 04.10.2010 07:07:08 - INFO [java_downloader] -> Close connections if the are not closed yet
27 04.10.2010 07:07:08 - INFO [java_downloader] -> Closed connection before closing file
27 04.10.2010 07:07:08 - INFO [java_downloader] -> Close File. Let AV programs run
27 04.10.2010 07:07:08 - SEVERE [java_downloader] -> DOWNLOAD INCOMPLETE DUE TO FILESIZECHECK
27 04.10.2010 07:07:08 - SEVERE [java_downloader] -> Error occured: ERROR_DOWNLOAD_INCOMPLETE
27 04.10.2010 07:07:08 - SEVERE [java_downloader] -> DOWNLOAD INCOMPLETE DUE TO FILESIZECHECK
27 04.10.2010 07:07:08 - SEVERE [java_downloader] -> Error occured: ERROR_DOWNLOAD_INCOMPLETE
27 04.10.2010 07:07:08 - WARNING [java_downloader] ->
Error occured- latest: ERROR_DOWNLOAD_FAILED
00100000000001000100000000000001 <Statuscode
00000000000000000000000000000001 |TODO
00000000000000000100000000000000 |ERROR_DOWNLOAD_FAILED
00000000000001000000000000000000 |PLUGIN_IN_PROGRESS
00100000000000000000000000000000 |PLUGIN_ACTIVE
StatusText: bo�Ÿta
ErrorMessage: �°ndirme tamamlanamad�± >
this means download could not be completed