[padieater]

after updating, the captcha wont show on the browser, it keeps showing
"browser extension needed"
i already installed(and already did the uninstall-reinstall) the extension, also tried it on 2 different browsers with a fresh install, but still wont work
any advice?

[padieater]

forgot to add: i encounter this problem on multiple sites(katfile, mexa,zeroshare ,rapidgator)

[Jiaz]

@padieater: what browser is this? please make sure that no other browser extension blocks/messes with MyJDownloader extension and that javascript/google are allowed. There have been no changes to our browser extension at all. Also check firewall/av.

[padieater]

Originally Posted by Jiaz

@padieater: what browser is this? please make sure that no other browser extension blocks/messes with MyJDownloader extension and that javascript/google are allowed. There have been no changes to our browser extension at all. Also check firewall/av.

chrome and fresh install brave
checked the firewall, and already whitelisted, same problem

should i try to reinstall Jdownloader too?

[Jiaz]

Originally Posted by padieater

should i try to reinstall Jdownloader too?

JDownloader has nothing to do with the browser extension, no influence on it

[Jiaz]

@padieater: I'm unable to reproduce any issues. I can offer teamviewer so we can take a look at this together? send us ID and PW of teamviewer to support@jdownloader.org

[padieater]

Originally Posted by Jiaz

@padieater: I'm unable to reproduce any issues. I can offer teamviewer so we can take a look at this together? send us ID and PW of teamviewer to support@jdownloader.org

never use teamviewer before, let me look into it first
in the meantime, the problem looks like this

Spoiler:

**External links are only visible to Support Staff****External links are only visible to Support Staff**

before update 1 or 2 days ago after i reclicked the pop up the captcha will always show
also already tried to uninstall and reinstalled the extension too on both browser

[Jiaz]

@hpgo: I can see adblock extension and brave browser showing a notice icon.
This issue is not caused by the MyJDownloader extension but by some browser setting/blocking or other extensions causing the issue. As I already explained, there has been no changes/updates at all to the browser extension

[padieater]

what baffles me is, that the whole thing worked without me touching any settings before
and after your post i revisit the browser settings and disable the brave shield and brave misc tracker stuff still the same "browser extension needed" page.
also tried on opera, same problem
brave and opera are kinda my burner browser just for things like this and have no other ext. kinda dont want to give up ad blocker on my main browser, chrome


OHHH BOY IT WORKED AFTER I TURN OFF CLOUDFLARE DNS WARP
wth, i already used CF DNS windows program from weeks ago and never had any problem with this.
(my country's censorship is kinda tiring so kinda have to use it.)
anyway sorry for taking your time and thanks for the answers

[Jiaz]

Thanks for the feedback and sharing your findings. Most likely you have to add exclusion for JDownloader, see developers.cloudflare.com/cloudflare-one/connections/connect-devices/warp/exclude-traffic/
try "Local Domain Fallback" and exclude jdownloader.org and mydns.jdownloader.org

[Jiaz]

Originally Posted by padieater

anyway sorry for taking your time and thanks for the answers

Nothing to be sorry for. I've just learned about Cloudflare WARP and we could find the cause and I'm sure you will be able to configure it in a way that you can continue to use both WARP and browser extension