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  #1  
Old 09.11.2011, 11:16
p17blo
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Default MacOSX + apple java 1.6.0_29 : JDownloader Screen Freeze - Spinning Baseball

************
Workaround one
Workaround two
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I am using Mac version of JDownloader and I am running Mac Lion 10.7.2

Just started this morning, I have experienced a problem with the central part of the JDownloader main screen. The menus are not responsive (ie File, clear completed downloads) and new captured URLS in the clipboard are no longer transferring; however, the download speed limits, numbers of connections and number of files to be downloaded are accessible, as is the system tray icon.

I should also add that there is a strange blue basketball spinning (similar to the SBBOD).

I have deleted the JDownloader app and re-installed (although the re-install process was aware that JDownloader was already installed).

So i'm stuck and can't use JDownloader at all at the moment which is very disappointing; i use it daily and it has always been good.

Any thoughts or suggestions?

Paul

Last edited by tony2long; 17.01.2012 at 07:05.
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  #2  
Old 09.11.2011, 11:22
remi
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What's your version of the JRE? Execute "java -version" in a command window.

What about a complete and detailed log?

If you don't have access to your log, please, provide an Emergency Log.

Last edited by remi; 09.11.2011 at 11:24.
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  #3  
Old 09.11.2011, 13:53
p17blo
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Thanks - Not with the machine just now, I will check later. However, as I mentioned I am running a Mac. I don't think I can get the logs, so will have to look at emergency logs, but the details for this are windows based. Do any instructions exist for obtaining these logs for mac?

I don't use mac terminal for much other than basic functions so would need more detailed explanation of how to obtain the logs.

thanks in advance

Paul
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  #4  
Old 09.11.2011, 18:40
p17blo
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Java version "1.6.0_29"
Java(TM) SE Runtime Environment (build 1.6.0_29-b11-402-11M3527)
Java HotSpot(TM) 64-Bit Server VM (build 20.4-b02-402, mixed mode)

Emergency Log Files Attached as unable to set logging from within the application.

Any thoughts? I think I am needed to find an alternative solution here unfortunately.
Attached Files
File Type: rar jd.rar (66.9 KB, 491 views)
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  #5  
Old 09.11.2011, 21:01
kdean kdean is offline
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Java 1.6.0_29 just came out for Mac yesterday, so maybe that's where the issue lies. I haven't upgraded yet myself and now I'm thinking I should hold off.
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  #6  
Old 10.11.2011, 08:33
remi
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@p17blo

At first sight I don't see anything suspect in your log. Did the problem occur in this case?

Wait for a jD programmer to analyse your log, otherwise try to backtrack to your previous java version that worked.
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  #7  
Old 10.11.2011, 09:24
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Jiaz Jiaz is offline
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try to switch to an older java version and see if that works
also try to switch to another theme
as nothing changed in jdownloader this has to do with mac java update for sure
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  #8  
Old 10.11.2011, 14:47
resetme
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same problem here

mac os x 10.7.2
last v. of java

jdownloader only work from the system tray menu. the app have a blue ball (thinking) and i cant access the menus. :(


PD: actually the program is working, but i have to press the menu, then i got a blue ball of waiting, if i resize the windows 2 times the app update and back to freeze. Or u can drag JD by the corner and move the mouse non stop to get it update more often.

Last edited by resetme; 10.11.2011 at 14:54.
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  #9  
Old 10.11.2011, 15:29
crashlizard
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I have the same problem too!

Running Mac OS X 10.7.2
Java Version: 1.6.0_29-b11-402
Latest version of JD.

The menu buttons and tabs are not responding, but JD is still capable of downloading stuff. Although the status bar, progress bar and the download speed bar on the top right are not responding, JD managed to download my file. The ETA countdown timer seems to be "frozen". Actually, everything has "frozen". However, it still manages to download my files.
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  #10  
Old 11.11.2011, 01:30
VirusX
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same problem here after updating java to the latest version yesterday.
reinstalling jdownloader did not work.
thanks for a fix
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  #11  
Old 11.11.2011, 02:18
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If you have problem after updating Java, then the logical solution is downgrade back to the previous Java version.
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  #12  
Old 11.11.2011, 03:26
kdean kdean is offline
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Downgrading Java on the Mac is not exactly easy unless you have a time machine backup. Apple has replaced the previous version links with the updated installer. So, the bugs will just have to be fixed in JD.

Last edited by kdean; 11.11.2011 at 03:30.
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  #13  
Old 11.11.2011, 04:03
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tony2long tony2long is online now
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Or wait for another Java update that fixes Java's bug.
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  #14  
Old 11.11.2011, 10:22
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you should be able to select the java version in the java preferences.
please try to create a logfile for me, maybe i can seem something in it
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  #15  
Old 11.11.2011, 12:04
crashlizard
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Actually JD is still capable of downloading stuff.

Clicking on any button/tab/icon will not produce a response, producing a "freeze" effect. Only when I resize the window, then the screen will be refreshed. For example, if I am in the Download tab, and if I click on the Settings tab, nothing would happen. I would have to resize my window (to any dimension) then only would I be in the Settings tab.

http://jdownloader.org/pastebin/59842
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  #16  
Old 11.11.2011, 12:09
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possible that we can do a teamviewer remote support session. want to take a look at this myself
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  #17  
Old 11.11.2011, 12:48
fregatte
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I do have the same issue; freezing screen an no chance to activate any menu item.
Files are downloading but the jdownloader window is static.
teamviewer session possible.

regards
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  #18  
Old 11.11.2011, 13:43
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we did some testing and it seems there is a bug inside java update 29 from apple.
update 29 on windows works fine. we are still trying to find workarounds
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  #19  
Old 11.11.2011, 14:13
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i cannot reproduce this on our mac
can someone please send me his/her jDownloader.app thats failing to jiaz@jdownloader.org

maybe it depends on an hoster plugin or some config values
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  #20  
Old 11.11.2011, 15:33
headres
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Same issue here with Mac OS 10.7.2 with latest Mac java update

Seems to work ok if i reinstall JD and do not update with the latest plugins/updates.
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