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  #1  
Old 15.05.2012, 11:57
kaapo
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Default Can't update behind proxy

I can't update JD2 alpha behind our company proxy.
JD2 downloads some files, refers there are some files to update, but after that (restart of JD2) JDownloader Updater can't connect to Update server (Updateserver is busy. Please wait 30 sec)
Is it necessary to set up proxy settings for Updater (where)?
thanks for your hard work!
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  #2  
Old 15.05.2012, 12:12
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coalado coalado is offline
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Can you join our live chat for a teamviewer session?
That would be great
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  #3  
Old 15.05.2012, 12:38
kaapo
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I'm sorry, I'm not so experienced user and I don't know what sort and range of restrictions are used in our company network...
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  #4  
Old 15.05.2012, 13:17
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raztoki raztoki is offline
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Try it I guess. http://jdownloader.org/knowledge/chat
if that fails
there are other websites which don't use your realip / connect via irc ports. Might require googling.
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  #5  
Old 15.05.2012, 20:53
vengeance
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I have the same problem (updater hangs, "Updateserver is busy") but only when JD2 tries to update itself automatically. I can run Updater.exe manually and then it is able to update successfully. But running Updater.exe manually always triggers a Windows UAC prompt, which the automatic update doesn't. Maybe it's a permissions problem?
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  #6  
Old 16.05.2012, 10:44
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Jiaz Jiaz is offline
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can you update within jd2? you can setup proxy there
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  #7  
Old 16.05.2012, 17:18
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raztoki raztoki is offline
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There is a known issue with proxies we will issue a fix soon. When that happens, those affected will need to re-download the updater and replace it once a fix is issued.
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  #8  
Old 17.05.2012, 08:20
kaapo
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so
i updated my JD2 on other PC, without proxy... succesfully
A day after that, I brought all files of this installation to PC behind proxy and tried to update
JD2 reffered 1 file to update, no confirmation, silent update (?) - no other popup window with downloading...
and that's it

does it mean, proxy issue is fixed?
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