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  #1  
Old 19.10.2014, 18:56
somedood somedood is offline
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Join Date: Apr 2011
Posts: 26
Default SuperLoad.cz stopped working

HI,

currently I cannot download ul.to via SuperLoad.cz. Also I do not see the remaining GB in my account. JD2 just displays unlimited, which is not true.
Also the supported hosts for this multihoster that displayed before are missing.

This has worked fine on ‎October ‎16, ‎2014, ‏‎01:29:55
But today I did not even get a uploaded.to_superload.cz.log file in the logs folder.
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  #2  
Old 19.10.2014, 18:59
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Please post a log.
We use an API for their service so chances are high that the issues are caused by serverside problems but we'll see in the log

GreeZ psp
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #3  
Old 19.10.2014, 19:30
somedood somedood is offline
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Default

I just tried that but I get this error when I click on "Create a Log"
Spoiler:
Code:
java.lang.RuntimeException: jd.http.Browser$BrowserException
	at org.jdownloader.jdserv.JDServUtils.upload(JDServUtils.java:53)
	at org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:27)
	at org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:22)
	at jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.onNewPackage(LogAction.java:61)
	at org.appwork.utils.logging2.sendlogs.AbstractLogAction.createPackage(AbstractLogAction.java:219)
	at jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.createPackage(LogAction.java:47)
	at org.appwork.utils.logging2.sendlogs.AbstractLogAction$3.run(AbstractLogAction.java:168)
	at org.appwork.utils.swing.dialog.ProgressDialog$4.run(ProgressDialog.java:220)
Caused by: jd.http.Browser$BrowserException
	at jd.http.Browser.loadConnection(Browser.java:1282)
	at org.jdownloader.jdserv.JDServUtils.upload(JDServUtils.java:45)
	... 7 more
Caused by: java.io.IOException: 500 Internal Server Error
	at org.appwork.utils.net.httpconnection.HTTPConnectionImpl.getInputStream(HTTPConnectionImpl.java:742)
	at jd.http.Request.read(Request.java:102)
	at jd.http.Request.read(Request.java:591)
	at jd.http.Browser.loadConnection(Browser.java:1271)
	... 8 more


Is there a single log file you are interested in?
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  #4  
Old 19.10.2014, 19:32
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Default

Just zip all you can find in your JD install dir and send them to me via PM.

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #5  
Old 19.10.2014, 19:37
somedood somedood is offline
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Join Date: Apr 2011
Posts: 26
Default

It worked on the third try:
19.10.14 17.33.06to19.10.14 17.30.29 jdlog://7776876271141/
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  #6  
Old 20.10.2014, 04:56
tony2long's Avatar
tony2long tony2long is offline
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Join Date: Jun 2009
Posts: 6,408
Default

Try your superload.cz account with browser, remove from JD and add again, if still doesn't work, PM your account so we can fix it.
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FAQ: How to upload a Log
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  #7  
Old 20.10.2014, 15:57
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Default

I cannot find any superload.cz logs in your log...

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #8  
Old 20.10.2014, 21:35
somedood somedood is offline
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Join Date: Apr 2011
Posts: 26
Default

Yes, that was what also confused me. There is nothing in the logs except an empty accountCheck_superload.cz.log.0
I have PMed you guys my account details. Sorry there is only about 500MB left in it, but I think it is enough for testing. I can login fine on their homepage with it.
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  #9  
Old 21.10.2014, 06:09
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tony2long tony2long is offline
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Default

Ticket:
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FAQ: How to upload a Log
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  #10  
Old 21.10.2014, 08:09
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raztoki raztoki is offline
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are the files your trying to download larger than available traffic quota? 531MiB ? If that's the case, it's not been used because core determines you do not have enough download traffic available to start download.

It could also be not been used because a individual host has been removed from the supported host array due to issue on the multihoster side.
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  #11  
Old 21.10.2014, 09:15
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tony2long tony2long is offline
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They are 102 MiB each:

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
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FAQ: How to upload a Log
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  #12  
Old 21.10.2014, 09:34
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raztoki raztoki is offline
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using the provided links, superload reports back that the file is not found. JD2 doesn't trust multhosters file not found status. JD2 then tries next available download candidate, which in your case is free. This is intended behaviour, if it's downloadable in browser or jd free modes please take this issue up with superload.cz and indicate to them that there backend reports files not found when they are online!
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Don't fight the system, use it to your advantage. :]
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  #13  
Old 21.10.2014, 21:10
somedood somedood is offline
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Join Date: Apr 2011
Posts: 26
Default

Did you find out why the list of supported hosters and the remaining quota are no longer shown when I mouse-over the multihoster? Is this an API problem then?
I think that maybe something in the superload plugin might be broken as of a recent JDownloader update.

EDIT: **External links are only visible to Support Staff****External links are only visible to Support Staff** error: 404 That could be the problem...

Last edited by somedood; 21.10.2014 at 21:45.
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  #14  
Old 22.10.2014, 03:02
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raztoki raztoki is offline
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there is nothing wrong with our plugin, its all caused by server side issues in superloads api. Please take it up with superload admin.
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  #15  
Old 22.10.2014, 03:23
somedood somedood is offline
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Posts: 26
Default

Alright. Thanks for checking it out. JD support is top notch, as always.
Most commercial paid-for-support could learn from you.
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  #16  
Old 22.10.2014, 15:16
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pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by somedood View Post
Most commercial paid-for-support could learn from you.
Thanks in the name of the whole team

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
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