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  #1  
Old 11.07.2018, 00:01
agross agross is offline
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Default My JDownloader Unknown JDownloader ID

Hi,

I use My JDownloader on my Mac with Chrome. I have installed the JD extension for Chrome that lists my connected JDownloaders.

Sometimes when I click my primary JD (haven't tested with more than 1) a new tab opens trying to load the web interface. Before displaying the Download list the web UI redirects to the overview page containing all connected JDownloaders with an error message "Unknown My JDownloader ID, redirecting to overview".

Where it gets funny is that when I click the JD from the overview page (the same just opened via the Chrome extension and that failed to load it's web UI) the web UI loads and I can see my downloads etc. The URL is exactly the same as the one opened via the extension.

Alex
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  #2  
Old 11.07.2018, 10:24
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Jiaz Jiaz is offline
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I've informed the developer of the webinterface to take a look at this. It's a rare issue others have as well.
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  #3  
Old 11.07.2018, 13:27
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mrc mrc is offline
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This is a known bug and on the todo list!
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  #4  
Old 16.11.2019, 21:12
darkfader darkfader is offline
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Could it be a session timeout? I usually leave the tab open for captcha solving. I'm getting this too lately but most downloads are still running, so it didn't restart.
The deviceId parameter stays identical too.
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  #5  
Old 06.05.2020, 15:50
pompeo2k4 pompeo2k4 is offline
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take this old post, because I, this problem, I always have it .. there is no way to solve it? Often, when I open the web interface, you tell me an unknown id and return to the home where I choose my device.

When maybe I only have 1 device, can't it load it automatically?
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  #6  
Old 06.05.2020, 17:35
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Jiaz Jiaz is offline
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@pompeo2k4: does it only fail using the extension? when visiting https://my.jdownloader.org directly it works fine?
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  #7  
Old 06.05.2020, 17:39
pompeo2k4 pompeo2k4 is offline
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Jiaz if I click on https://my.jdownloader.org it takes me to the home with the devices (in my case 1) .. from the extension if I choose my device .. it often tells me unknown ID. If I save the address that leads directly to my device .. I have the same result, that is, it often tells me that it has an unknown ID and returns to the Home
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  #8  
Old 06.05.2020, 17:59
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Jiaz Jiaz is offline
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Thanks for the feedback. Can you please try to visit your JDownloader manually via https://my.jdownloader.org and then again via the extension. The direct links are known to fail after some time because of session timeout
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  #9  
Old 06.05.2020, 18:53
pompeo2k4 pompeo2k4 is offline
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ok, if I try the link first and then open my device from the extension, I log in without the error of unknown ID. there is no way to solve the time out when I click from the extension and no longer have the loading of device, the error ID and the return to the home?
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  #10  
Old 06.05.2020, 19:19
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Jiaz Jiaz is offline
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Thanks for the feedback and confirmation that it is the known error. Of course we will fix it but it requires changes on webinterface and at the moment we dont have much time for that, so I'm sorry but this will take longer to fix, but at least you know how to *workaround* it
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  #11  
Old 06.05.2020, 19:26
pompeo2k4 pompeo2k4 is offline
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ok ok, then I will wait for the corrective update .. when available
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  #12  
Old 07.05.2020, 11:02
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Thanks for your understanding!
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  #13  
Old 09.06.2020, 19:13
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Ticket:
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  #14  
Old 27.08.2022, 07:55
Gauner Gauner is offline
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Any news on this? I have exactly the same problem.
Or any workaround?
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  #15  
Old 28.08.2022, 14:01
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Jiaz Jiaz is offline
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@Gauner: I'm sorry but no news on this as we currently don't have any active web developer to work on this. a workaround is to manually open my.jdownloader.org website once prior opening the instance from browser extension. issue is caused that the direct jump/link to a JDownloader instance does not trigger the session refresh and expired session then fails with this error.
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