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  #1  
Old 07.03.2020, 20:27
Maelcum Maelcum is offline
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Default Linkgrabber stuck (Cloudflare, reCaptchaV2, hcaptcha.com)

Hi,

Linkgrabber can stuck for hours (I even left about a dozen linkgrabber tasks for overnight and didn't finish).



It's the latest version on macOS Catalina.

Any ideas what's going on?
It practically renders jDownloader useless right now... :-/

Thanks in advance,
M
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  #2  
Old 09.03.2020, 13:35
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by Maelcum View Post
Any ideas what's going on?
It practically renders jDownloader useless right now... :-/
How about restarting it?

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 09.03.2020, 17:18
Maelcum Maelcum is offline
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Hi,

I did restart it.
Actually, the screenshot I posted is the third time it occurred, each after restart and/or update.

M
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  #4  
Old 09.03.2020, 17:21
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Hm your screenshot is invisible here but I've manually opened and see what you mean but without a log I will for sure not be able to help you!

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #5  
Old 10.03.2020, 17:37
Maelcum Maelcum is offline
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Hi,

I'll gather a log next time.

Cheers,
M
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  #6  
Old 17.03.2020, 05:33
Maelcum Maelcum is offline
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Hi,

Here's the ID: 16.03.20 20.00.51 <--> 16.03.20 20.32.27 jdlog://9216715302851/

Is that what you guys need to look into it?

Thanks in advance,
Imre
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  #7  
Old 17.03.2020, 19:10
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pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by Maelcum View Post
Is that what you guys need to look into it?
Yes.

Our developer Jiaz was able to detect- and possibly fix the issue.
Updates are already available so please install them, restart JDownloader and try again.

-psp-
EDIT

Try to add only one prefiles link, make sure to answer the captcha which should happen then and check if it works.
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 17.03.2020 at 19:43.
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  #8  
Old 18.03.2020, 04:42
Maelcum Maelcum is offline
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Hi,

I tried with a single prefile link, multiple times, but it still stuck.
I don't know what's happening inside the link grabber but I can't even stop these link grabber action using "Abort LinkGrabber" or "Abort all LinkGrabber" from the context sensitive menu.

Cheers,
M

Last edited by Maelcum; 18.03.2020 at 04:42. Reason: Typo
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  #9  
Old 18.03.2020, 13:08
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pspzockerscene pspzockerscene is offline
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Please make sure that you're running the current version, update JD, retry and post another log.

-psp-
EDIT

Do you see the captcha?
Does JD open a browser window?
Do you solve the captcha?
Did you disable captchas completely?
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 18.03.2020 at 13:13.
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  #10  
Old 19.03.2020, 04:19
Maelcum Maelcum is offline
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Hi,

Last time I checked it right after a restart/update.
I'll try again.

Cheers,
M
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  #11  
Old 19.03.2020, 04:49
Maelcum Maelcum is offline
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Hi,

Still the same, prefile link stuck indefinitely, doesn't react to Abort or Abort all.

Here's the new log: 18.03.20 19.19.31 <--> 18.03.20 19.47.28 jdlog://1576715302851/

Thanks in advance,
M
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  #12  
Old 21.03.2020, 09:46
Kino Kino is offline
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Dear friends,
In my country there are too many blocked sites, and any link going those domains or any link which does not response at some moment stucks link grabber and it is not possible to stop linkgrabber for one link or for all link. The only way is to restart the JD after disabling clipboard observer. I realized this issue nearly a year ago and released updates did not solve this issue.
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  #13  
Old 23.03.2020, 15:57
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pspzockerscene pspzockerscene is offline
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@Kino
Same for you:
Please post a log!

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #14  
Old 30.03.2020, 17:05
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pspzockerscene pspzockerscene is offline
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Because Cloudflare is now using "hcaptcha.com" as a new captcha provider, this may make your issues even worse.
Ticket:


-psp-
EDIT

Please also read THIS!
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 31.03.2020 at 18:11.
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  #15  
Old 11.07.2020, 22:36
Maelcum Maelcum is offline
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Hi,

It's still happening, and we don't have a solution for it, it seems.
So, it would be great if we could have more control of link grabber actions thank aborting them.

How about timeout individual links (apologies if there's something like that in place already, it's not always easy/obvious to find something in advanced settings, IMHO)?

Another option could be added manual control at links level (review links, remove suspicious links or any known offenders).

Anyway, we need some sort of solution because the only one left is restarting jDownloader which most likely means losing pasted links and that's just frustrating.

Cheers,
M
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  #16  
Old 13.07.2020, 13:07
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pspzockerscene pspzockerscene is offline
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Hi Maelcum,

I'm unable to repdoruce your described issue.
This is NOT happening because of Cloudflare - Cloudflare issues are not support to cause "never ending loops".

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
__________________
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #17  
Old 19.07.2020, 21:12
Maelcum Maelcum is offline
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Hi,

Unfortunately, the log is not available anymore for some reason.
I'll post it next time.

Is there any way to set a timeout for parsing individual links?

Thanks in advance,
M
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  #18  
Old 20.07.2020, 17:37
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pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by Maelcum View Post
Is there any way to set a timeout for parsing individual links?
No.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #19  
Old 26.07.2020, 07:51
Maelcum Maelcum is offline
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Hi,

There should be, IMHO.
There are rare cases when the linkgrabber tasks hang indefinitely and the only option is restarting jDownloader, which means losing links.

Cheers,
M
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  #20  
Old 03.04.2021, 21:34
Maelcum Maelcum is offline
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Hi,

This is still an issue:
Log: 03.04.21 11.45.56 <--> 03.04.21 12.20.47 jdlog://6300825302851/

Edit: fresh, clean log

Thanks in advance,
M

Last edited by Maelcum; 03.04.2021 at 22:21.
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