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  #1  
Old 29.06.2022, 06:00
jDUser824041 jDUser824041 is offline
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Join Date: Jun 2022
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Default CTFile.com Speedy member seen as free account

I have a "speedy member" membership, but jDownloader sees it as a free account. I can't download at the 1MB limit.



jDownloader 2 #46316, Windows 10
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  #2  
Old 29.06.2022, 09:04
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Jiaz Jiaz is offline
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@jDUser824041: We have to check/update the account type recognition. Therefore we need access to such an account. Can you please send username/password and example links to support@jdownloader.org, then we can check / fix it
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Old 30.06.2022, 08:37
jDUser824041 jDUser824041 is offline
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Quote:
Originally Posted by Jiaz View Post
@jDUser824041: We have to check/update the account type recognition. Therefore we need access to such an account. Can you please send username/password and example links to support@jdownloader.org, then we can check / fix it
Sent.
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  #4  
Old 30.06.2022, 09:15
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Jiaz Jiaz is offline
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@jDUser824041: I've replied to your mail, please provide a debug log.
Enable Settings->Advanced Settings->Log.debugmodeenabled and restart JDownloader, then remove/add the account again and then create a log, see https://support.jdownloader.org/Know...d-session-logs and post shown logID here
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  #5  
Old 30.06.2022, 10:48
jDUser824041 jDUser824041 is offline
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Code:
30.06.22 04.42.17 <--> 30.06.22 04.43.26 jdlog://6221035302851/
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  #6  
Old 30.06.2022, 11:09
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Jiaz Jiaz is offline
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@jDUser824041: Thanks! Please try again with next plugin update
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