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  #1  
Old 18.05.2015, 17:30
daffdaemon daffdaemon is offline
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Default K2S connection error

I keep getting this error:
"You can not access keep2share.cc from your current network connection!"

I Contacted k2s and received this reply:
>>Recommend to contact with JD support and
>>When you restrart router or ISP change your IP address (every 24 hours)
>>our link for downloads generated just for 1 IP address
>>and if IP address change - need to update links
>>so, please make a small queue to downloads
>>for download period session
>> or update a link in k2s, but it will be a new download
>>Thank you!
>>Please let us know if you have any further questions. We're always here to >>help.

I was getting this message a couple weeks ago, then after a few restarts it seemed to resolve itself. Today it is back, and I have restarted twice and still can't get the links to regenerate.

Last edited by daffdaemon; 18.05.2015 at 17:35.
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  #2  
Old 18.05.2015, 17:36
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Jiaz Jiaz is offline
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Maybe ask their support why this happens? Maybe you have a shared IP?
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  #3  
Old 20.06.2015, 22:26
barnacle666
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Seems to be having the same problem here. However as soon as I log in to my keep2share account in my browser and do a refresh on the account in Jdownloader it is ok. But if I restart Jdownloader the problem comes back and I have to do the same procedure again... Old code reused in update?
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  #4  
Old 21.06.2015, 05:17
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raztoki raztoki is offline
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It has nothing todo with our code as I see it. You login via website, JD logs in via API, both from the same IP, it should not play any influence. I do know they track accounts by IP address, so if you have unstable internet and or if you still have IP reconnection enabled, I recommend that you disable the latter as it could attribute to blocking of your account. Please also ensure you do not share you account with friends etc, it will lead to banned accounts.

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  #5  
Old 21.06.2015, 16:52
barnacle666
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None of that I'm afraid, and no account sharing. Strangely it is only Keep2share that is problematic, other accounts are functioning without problems. I seems to have been this way since some of the latest updates of Jdownloader. I have also deleted the Keep2share account and added it again with no luck. It seems that Jdownloader cannot authenticate the account by itself, it needs me to login to Keep2share.cc webpage and then if I refresh the account in Jdownloader it can authenticate. Then of course when I restart the computor I have the same problem again...
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  #6  
Old 21.06.2015, 19:07
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Jiaz Jiaz is offline
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What status does the account show when it fails in JDownloader?
Do you have to enter a captcha for login?
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  #7  
Old 22.06.2015, 08:52
barnacle666
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The status diplayed in account mamanger is: "You cannot access keep2share.cc from your current network connection!". The download traffic left is doing a countdown from 4 min with information Temp. disabled. The expire date dispalys a ~. The item to be downloaded first diplays a countdown from 39 seconds, after the 39 seconds it diplays a countdown from 4min 59sec. If I try to force download nothing happens. (Then if i log in to keep2share in my browser and refresh the account the download starts, but this I have expanded on above)
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  #8  
Old 22.06.2015, 12:52
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Jiaz Jiaz is offline
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Contact k2s support about this. Maybe you enabled some security feature (ip whitelist) ?
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  #9  
Old 22.06.2015, 13:52
barnacle666
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Answer for the support:

"Go to Settings.Plugins and search for keep2share
and disable use of api.

It seems k2s limited number of ip's for the api which causes this issue. We will get in contact with their support about this."

Seems also to have done the trick! Thanks for all help.
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  #10  
Old 22.06.2015, 14:04
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Jiaz Jiaz is offline
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Thanks for the feedback!
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  #11  
Old 28.01.2016, 15:42
aiken
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Quote:
Originally Posted by daffdaemon View Post
I keep getting this error:
"You can not access keep2share.cc from your current network connection!"

I Contacted k2s and received this reply:
>>Recommend to contact with JD support and
>>When you restrart router or ISP change your IP address (every 24 hours)
>>our link for downloads generated just for 1 IP address
>>and if IP address change - need to update links
>>so, please make a small queue to downloads
>>for download period session
>> or update a link in k2s, but it will be a new download
>>Thank you!
>>Please let us know if you have any further questions. We're always here to >>help.

I was getting this message a couple weeks ago, then after a few restarts it seemed to resolve itself. Today it is back, and I have restarted twice and still can't get the links to regenerate.


Can I ask how do you contacted k2s? They deleted probably for the same reason.
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  #12  
Old 29.01.2016, 01:30
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raztoki raztoki is offline
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@aiken

I believe we contact either via email support@ or IM which I wont be giving out.

raztoki
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  #13  
Old 27.08.2016, 03:37
el80ne el80ne is offline
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Thumbs down

Quote:
Originally Posted by raztoki View Post
@aiken

I believe we contact either via email support@ or IM which I wont be giving out.

raztoki
Seems I've been having this problem now too over the last few days.

error.log:You can not access keep2share.cc from your current network connection!
error.log:24|Log.L.log 8/26/16 4:55:11 PM - INFO [ org.appwork.utils.swing.dialog.AbstractDialog(displayDialog) ] -> Display Dialog: dialog_Message_Result_of_the_Account_Verification___You_c an_not_access_keep2share_cc_from_your_current_network_connection_

Even though I can hit the site and log in just fine so the problem isn't my network connection. Is there any way to dump the raw network logs of the account manager trying to log in and getting rejected?
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  #14  
Old 27.08.2016, 04:59
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raztoki raztoki is offline
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they block API access from different subnets, login in browser and then api should work.

else goto plugin settings and disable api use within k2s settings.

logs, you can enable debug mode in advanced if you would like to see all requests, https://support.jdownloader.org/Know...d-session-logs

raztoki
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  #15  
Old 27.08.2016, 06:25
el80ne el80ne is offline
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Default weirdness

Thanks for prompt reply. Couple things.

Quote:
Originally Posted by raztoki View Post
they block API access from different subnets, login in browser and then api should work.
But it doesn't. Like I mentioned in the previous post, I can hit the site fine with a browser. But it's throwing back 403 and 73 when jd2 tries to access its api:

[jd.plugins.hoster.K2SApi(readConnection)] -> {"message":"No allow from this network","status":"error","code":403,"errorCode":73}
[jd.plugins.hoster.K2SApi(handleErrors)] -> RevisionInfo: Keep2ShareCc=34706, K2SApi=34693
[jd.plugins.hoster.K2SApi(handleErrors)] -> ERROR :: You can not access keep2share.cc from your current network connection!
[] -> jd.plugins.PluginException: You can not access keep2share.cc from your current network connection!->ERROR_FATAL|Value:-1

So that rules out ISP interference since jd2 is making its requests on the identical SSL port 443 as my browser right? I emailed k2s support with my logs, they're the likely culprit.

Quote:
else goto plugin settings and disable api use within k2s settings.
So I tried to do this and the entry for keep2share.cc in plugins is missing completely. Is my install hosed? I manually entered it and the favicon for the site comes up left of the entry cell like all the other plugins, but missing are the plugin options. This is the first time I've noticed its total absence from plugins. I remember it previously.
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  #16  
Old 27.08.2016, 07:52
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raztoki raztoki is offline
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try closing jd, delete tmp/ and restart jdownloader
this will recreate plugin cache

raztoki
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  #17  
Old 29.08.2016, 10:47
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Jiaz Jiaz is offline
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You should contact k2s support and ask for help on *No allow from this network* We cannot do anything against this
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  #18  
Old 31.08.2016, 16:34
emilio530 emilio530 is offline
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Hi, i'm having a theme with this hoster lately. I couldn't say this applies only to k2s, but it's happening only with this hoster in my JD. I put this in connection issues as i think there is something with that.

I have a lot of links with message "no access to this file!" (in spanish, "no hay acceso a este archivo!"). I'm thinking is something related to cloudflare, but i would like you to check it.

This is my log id: jdlog://0086281887641

Thanks!

:D
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  #19  
Old 31.08.2016, 16:42
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Jiaz Jiaz is offline
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Log is clean, no k2s activity. Please create new one
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  #20  
Old 01.09.2016, 00:58
emilio530 emilio530 is offline
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Hi, i hope this helps

30.08.16 08.22.20 <--> 30.08.16 17.57.01 jdlog://8427281887641/

Thanks!
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