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  #21  
Old 08.07.2020, 16:07
GeyerX GeyerX is offline
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Vielen lieben Dank (bitte ggf. weiterleiten). Ich freue mich sehr, dass es doch wieder läuft..

Thanks a lot (please forward) that it will run again..!
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  #22  
Old 08.07.2020, 16:10
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pspzockerscene pspzockerscene is offline
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Danke fürs Feedback.

Bitte bedenken, dass sich das jederzeit ändern kann

Grüße, psp
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #23  
Old 09.07.2020, 05:55
busheetop busheetop is offline
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Thanks for the hard work!
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  #24  
Old 09.07.2020, 12:53
Shmi Shmi is offline
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After core update, grabbing an entire profile works partial only.

Recreation: Try grabbing **External links are only visible to Support Staff****External links are only visible to Support Staff**
Currently 4.999 posts. JD grabs 23 media files + shows "Plugin defekt!therock"

Being logged into an account or not doesn't matter in this case. Grabbing entire private accounts is also not working.


Grabbing single posts works fine with public & private accounts.
_____

Everything worked fine before the core update just yesterday. Did instagram switch back to the old method? Or is it a new problem? Or is it just my JD version? I don't know yet.

_____

Anyways, I wasn't able to thank everyone who participated in fixing things and making everything work. Thank you raztoki for fixing the plugin in first place.
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  #25  
Old 09.07.2020, 13:14
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raztoki raztoki is offline
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@busheetop

the 'fix' I made wasn't live, held back by that core update. In the mean time insta must have reverted/fixed there back end which made the old plugin work again.

I haven't tested anything todo with account (sorry psp)
I did test with some profiles, and was able to grab the content I wanted.

I will check out reports shortly when I find the time
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  #26  
Old 09.07.2020, 13:25
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pspzockerscene pspzockerscene is offline
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@busheetop
I've tested it again with the old version and it does NOT work which means that instagram might have changed something else but your issue was definitely not caused by our updates!

Ticket:


-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #27  
Old 09.07.2020, 17:20
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raztoki raztoki is offline
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update is out,
for the rock I get 5401 results.

login should still work, just I couldn't test from my location.
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  #28  
Old 10.07.2020, 00:14
Shmi Shmi is offline
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Quote:
Originally Posted by raztoki View Post
update is out,
for the rock I get 5401 results.

login should still work, just I couldn't test from my location.
Yes, it works now.

Thank you once again @raztoki & @pspzockerscene
That was a fast update.:)
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  #29  
Old 10.07.2020, 12:44
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pspzockerscene pspzockerscene is offline
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raztoki your fix also works in account-mode
Nice!

I've closed the ticket.

-psp-
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How to create a log || Wie man einen Log erstellt
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #30  
Old 11.07.2020, 14:14
serrato serrato is offline
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For me it gives an "unknownFileName" :/ (without using account). If I use an account then it works, but then I get blacklisted by instagram servers for exceeding limits or whatever, which makes using an account a bit useless lol.

Is the unknownFileName a known issue? I don't ever remember having this issue before.
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  #31  
Old 13.07.2020, 12:10
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pspzockerscene pspzockerscene is offline
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@serrato
How are we supposed to help you without log and example URLs?

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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How to create a log || Wie man einen Log erstellt
Captcha FAQ EN || Captcha FAQ DE || Erste Schritte & Tutorials
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #32  
Old 14.07.2020, 22:37
serrato serrato is offline
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@pspzockerscene
It happens with any profile/URL.
In the case of instagram account disabled, I get the "unknownFileName" in linkgrabber and here is the bit of log immediately after I tested by copying a couple of links:

File: "jd.controlling.linkcollector.LinkCollector.log.0"
Code:
------------------------Thread: 7477:jd.controlling.linkcollector.LinkCollector.log-----------------------
--ID:7477TS:1594757790809-7/15/20 8:16:30 AM -  [jd.controlling.linkcollector.LinkCollector(newJobLinkCrawler)] -> Added CrawlerJob:ID:1594757790795|Origin:PASTE_LINKS_ACTION
------------------------Thread: 7486:jd.controlling.linkcollector.LinkCollector.log-----------------------
--ID:7486TS:1594757792276-7/15/20 8:16:32 AM -  [jd.controlling.linkcollector.LinkCollector$11(run)] -> Filtered Dupe: **External links are only visible to Support Staff**...
------------------------Thread: 7527:jd.controlling.linkcollector.LinkCollector.log-----------------------
--ID:7527TS:1594757950687-7/15/20 8:19:10 AM -  [jd.controlling.linkcollector.LinkCollector(newJobLinkCrawler)] -> Added CrawlerJob:ID:1594757950677|Origin:PASTE_LINKS_ACTION
------------------------Thread: 7536:jd.controlling.linkcollector.LinkCollector.log-----------------------
--ID:7536TS:1594757952121-7/15/20 8:19:12 AM -  [jd.controlling.linkcollector.LinkCollector$11(run)] -> Filtered Dupe: **External links are only visible to Support Staff**...
------------------------Thread: 75:jd.controlling.linkcollector.LinkCollector.log-----------------------
--ID:75TS:1594758023868-7/15/20 8:20:23 AM -  [jd.controlling.linkcollector.LinkCollector(newJobLinkCrawler)] -> Added CrawlerJob:ID:1594758023868|Origin:CLIPBOARD|ChangeFlag:DETECTED|Round:136|StringContent:(true|ClipboardHash:999764779|ClipboardLength:36)|HTMLFragment:(false|ClipboardHash:0|ClipboardLength:-1)|ListContent:(false|ClipboardHash:0|ClipboardLength:-1)
The following bit is found in the file "instagram.com_jd.plugins.hoster.InstaGramCom.log.0"
Code:
--ID:7374TS:1594757132638-7/15/20 8:05:32 AM -  [] -> Exception thrown at jd.plugins.hoster.InstaGramCom.getFreshDirecturl(InstaGramCom.java:216):
java.lang.NullPointerException
	at jd.plugins.decrypter.InstaGramComDecrypter.decryptIt(InstaGramComDecrypter.java:246)
	at jd.plugins.hoster.InstaGramCom.getFreshDirecturl(InstaGramCom.java:197)
	at jd.plugins.hoster.InstaGramCom.requestFileInformation(InstaGramCom.java:136)
	at jd.plugins.hoster.InstaGramCom.handleFree(InstaGramCom.java:279)
	at jd.plugins.PluginForHost.handle(PluginForHost.java:1176)
	at jd.controlling.downloadcontroller.SingleDownloadController.download(SingleDownloadController.java:423)
	at jd.controlling.downloadcontroller.SingleDownloadController.run(SingleDownloadController.java:605)

--ID:7374TS:1594757132638-7/15/20 8:05:32 AM -  [jd.plugins.hoster.InstaGramCom(getFreshDirecturl)] -> Failed to find fresh directurl --> Checking for offline
--ID:7374TS:1594757132638-7/15/20 8:05:32 AM -  [jd.plugins.hoster.InstaGramCom(getFreshDirecturl)] -> MainURL seems to be online --> Possible plugin error
--ID:7374TS:1594757132638-7/15/20 8:05:32 AM -  [] -> Exception thrown at jd.controlling.downloadcontroller.SingleDownloadController.download(SingleDownloadController.java:428):
jd.plugins.PluginException: Failed to refresh directurl->ERROR_TEMPORARILY_UNAVAILABLE|Value:-1
	at jd.plugins.hoster.InstaGramCom.requestFileInformation(InstaGramCom.java:138)
	at jd.plugins.hoster.InstaGramCom.handleFree(InstaGramCom.java:279)
	at jd.plugins.PluginForHost.handle(PluginForHost.java:1176)
	at jd.controlling.downloadcontroller.SingleDownloadController.download(SingleDownloadController.java:423)
	at jd.controlling.downloadcontroller.SingleDownloadController.run(SingleDownloadController.java:605)

--ID:7374TS:1594757132638-7/15/20 8:05:32 AM -  [jd.controlling.downloadcontroller.SingleDownloadController(run)] -> StopDownloadMarker:1594757132037
If I re-enable my instagram account, then I can grab a profile in linkgrabber as expected and can download, including those that it was showing as "cannot refresh directurl" also complete.

So the issue seems to be that without an account, the plugin is not able to grab profiles or download existing urls in the downloadlist (if they had been grabbed by use of the enabled account earlier). I remember last year there was a problem where it was the other way around and you could only download if you disabled your account, and now it seems to have flipped :D (such as here https://board.jdownloader.org/showthread.php?t=81382)

Is this because Instagram has changed something? If I go into private browsing and access a supposedly public profile, it only shows a login page. Is this the reason?
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  #33  
Old 15.07.2020, 12:55
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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I'm unable to reproduce your issue.

Please provide a full log.
Looking into my glass sphere, it tells me that your JD installation might be outdated or corrupted - at least the issues you're having sound as if you're using an old plugin revision which should not happen as everything will usually get auto-updated.

-psp-
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How to create a log || Wie man einen Log erstellt
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JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #34  
Old 16.07.2020, 12:43
serrato serrato is offline
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The logs seem to contain too much personal information, so if you can specify the files I can then upload whatever you need after I remove the personal stuff in the files.

Outdated shouldn't be true as I keep up to date. I have the latest version right now as well. I make sure to update whenever the notification comes in.

Corrupt installation, perhaps, although prior to this thread's beginning, I had no issue. Is there a reasonably confident way to confirm if the installation has been corrupted somehow? If not the installation, then the plugin revisions? Since I update everything as and when they're updated, as you say, this shouldn't happen.

Right now grabbing instagram whilst logged in with instagram in JD it's working as expected. It's just the logged out bit which used to work until around the same time as the opening of this thread.
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  #35  
Old 16.07.2020, 12:52
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by serrato View Post
The logs seem to contain too much personal information, so if you can specify the files I can then upload whatever you need after I remove the personal stuff in the files.
See linked article regarding logs - it also has a section that tells you there to find your logs.
I need everything with "instagram".
If you're not okay with this I'm afraid I might not be able to help you and you will have to wait until another user has the same issue and is willing to upload logs.

Quote:
Originally Posted by serrato View Post
Outdated shouldn't be true as I keep up to date. I have the latest version right now as well. I make sure to update whenever the notification comes in.

Corrupt installation, perhaps, although prior to this thread's beginning, I had no issue. Is there a reasonably confident way to confirm if the installation has been corrupted somehow? If not the installation, then the plugin revisions? Since I update everything as and when they're updated, as you say, this shouldn't happen.

Right now grabbing instagram whilst logged in with instagram in JD it's working as expected. It's just the logged out bit which used to work until around the same time as the opening of this thread.
As said it is all working fine here and without even knowing your plugin revision, I cannot really help you.

If you want, you can try THIS just to see if this helps.
If not, I'm definitly not able to help you without logs.
I know I'm repeating myself but again:
Atm. you're the only user with this kind of issue.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
How to create a log || Wie man einen Log erstellt
Captcha FAQ EN || Captcha FAQ DE || Erste Schritte & Tutorials
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist

Last edited by pspzockerscene; 16.07.2020 at 12:52. Reason: Fixed typo
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  #36  
Old 18.07.2020, 07:48
serrato serrato is offline
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Okay so to begin with should I reinstall JD? Will restoring the database then work?

Also, I forgot to mention, that a long time ago I encrypted the installation folder with Windows' built-in encryption. Is it possible that that's messing with it? It shouldn't, right, because I can see that the log files get updated no issue so anything else should also update fine.
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  #37  
Old 20.07.2020, 16:44
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pspzockerscene pspzockerscene is offline
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My described steps will reset your JD but not your config/downloadlist.
However having a backup is always good.

Again:
You do not want to provide logs so yes you can experiment with different things but all in all this might be just wasted time for both of us.

You could also e.g. put a fresh JD installation on another device/OS and simply check if you're having the same issues there so we could at least try to find out whether the issue is rather on your- or on our side ...

-psp-
__________________
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How to create a log || Wie man einen Log erstellt
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JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #38  
Old 25.07.2020, 07:26
serrato serrato is offline
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Quote:
Originally Posted by pspzockerscene View Post
My described steps will reset your JD but not your config/downloadlist.
However having a backup is always good.

Again:
You do not want to provide logs so yes you can experiment with different things but all in all this might be just wasted time for both of us.

You could also e.g. put a fresh JD installation on another device/OS and simply check if you're having the same issues there so we could at least try to find out whether the issue is rather on your- or on our side ...

-psp-
Hey psp, before I reset and delete those folders, I thought I'd delete all the logs and run a controlled experiment with just one link to make it easier. I used **External links are only visible to Support Staff****External links are only visible to Support Staff** as an example. The page has 7391 posts but linkgrabber only caught 12 and then stopped. This is happening for any profile and every profile since yesterday (it was working fine before yesterday). This is with my instagram account enabled in JD. When the account is disabled, it still gives the unknownFileName package with one entry of the same name.

I first ran linkgrabber with the account disabled, so the unknownFileName came up as expected. The related logs are in the folder "Logged Out".

I then ran linkgrabber with the account enabled and it caught 12 files out of the 7000+ files it should crawl (it ran for a few seconds until it caught 12 and then stopped). The related files are in the folder "Logged In". Only one or two files had updated when I ran this second scenario, so the file number is less in this folder, as all other log files were unchanged by JD and would contain the same info as the ones in the "Logged In" folder.

I hope this helps a bit! Lemme know if I missed any file.
Attached Files
File Type: rar LOGS.rar (291.9 KB, 0 views)
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  #39  
Old 26.07.2020, 09:40
mptpro mptpro is offline
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similar problems here with IG. JD dowloads only about the first 12 posts when I try to download an entire profile. This works whether the plugin is logged into IG or not.

Any ideas? Thanks
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  #40  
Old 26.07.2020, 14:32
ominus ominus is offline
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I confirm, JD2 downloads only the first 15 posts and nothing else. I have tested it with multiple profiles with 50 photos or more, while I am logged in with my own account. The photos that have not been crawled, can be downloaded individually with their direct links. JD2 is updated to its latest version.

Last edited by ominus; 26.07.2020 at 14:51.
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