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Old 03.06.2020, 09:09
mattyd mattyd is offline
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Exclamation MyJDownloader Registration Error

I've tried a few different browsers to register for MyJD via the website:

https://my.jdownloader.org/login.html#register

Each time I enter a valid email and enter the captcha I get:

"Unknown Error - Input Error"

<refer attached image>

I've been a GUI user for years, but want to try the Chrome plugin.

I try several captchas, and it's a different error when I enter the captcha incorrectly.

But this error does not have a lot of context, nor many hits when trying to search for others with the same problem.

Thanks
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  #2  
Old 03.06.2020, 10:36
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Jiaz Jiaz is offline
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Microsoft has blocked our mail server and thus no msn, outlook, live, microsoft, hotmail addresses will work. Please use a different mail provider
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Old 03.06.2020, 12:50
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thecoder2012 thecoder2012 is offline
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Quote:
Originally Posted by Jiaz View Post
Microsoft has blocked our mail server and thus no msn, outlook, live, microsoft, hotmail addresses will work. Please use a different mail provider
Usually you can unblock your mail server (ip) with valid data and no server spam. Support ticket like support.microsoft.com/en-us/supportrequestform/8ad563e3-288e-2a61-8122-3ba03d6b8d75
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Old 03.06.2020, 12:54
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raztoki raztoki is offline
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believe they have done this multiple times in the past, after some time its blocked again.
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Old 03.06.2020, 13:39
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Jiaz Jiaz is offline
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@thecoder2012: We went through the process several times and last time they hard blocked the IP. They told me that we should ask every single customer to manually whitelist the mail/communication and thus *train* their anti spam system to not block the mails in future. No time to play that silly game
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Old 03.06.2020, 23:00
mattyd mattyd is offline
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Many thanks for the replies.

I did think of that but the message that was presented indicated that if you are using a MSN / OUTLOOK / HOTMAIL address, you should check your SPAM folder.

It doesn't specifically say you 'cannot' use one of these addresses:

Warning
Emails to Hotmail, Live, MSN or Outlook accounts are very often classified as spam. Please have a look in your spam folder if you can't find the mail!


I suggest an update on that msg text when new users go to register to explicitly say DO NOT use one of those addresses.

But as always - you guys have been a great help thanks. I have now registered a GMAIL account, and it's all worked just fine & dandy

Last edited by mattyd; 03.06.2020 at 23:25.
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  #7  
Old 04.06.2020, 09:43
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Jiaz Jiaz is offline
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We will update the information on website shortly, sorry for the inconvenience
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